INFINITI of the Palm Beaches

quick and easy! The service department is accommodating as well as easy, clean and just plain good! Plus they offer coffee and a snack... and a clean sitting area. The service department is accommodating as well as easy, clean and just plain good! Plus they offer coffee and a snack... and a clean sitting area. More

Awesome Sebastian made sure our team was attentive and Wilbert went out of his way to make sure we got everything we needed. I will definitely refer friends a Sebastian made sure our team was attentive and Wilbert went out of his way to make sure we got everything we needed. I will definitely refer friends and family More

Quick and easy Had a tire replaced, service was speedy and staff great. I was very pleased with the overall experience and we will continue to use this as our prefer Had a tire replaced, service was speedy and staff great. I was very pleased with the overall experience and we will continue to use this as our preferred service dealership. More

Adam was a great help to us. Adam helped us with leasing a new vehicle. Time was of the essence, and he helped us through the whole process He was professional courteous an Adam helped us with leasing a new vehicle. Time was of the essence, and he helped us through the whole process He was professional courteous and an overall pleasant experience leading from him and this dealership. More

Came in for 25,000 mi service Service was fast & thorough. I was extremely pleased with the service manager Raymond Graham. Auto was returned washed & vacuumed. I would definitely Service was fast & thorough. I was extremely pleased with the service manager Raymond Graham. Auto was returned washed & vacuumed. I would definitely return here for service. More

Q50S red sport We are happy with the purchase of our new Q50s red sport and were impressed with our salesman Chris Bennett. He was respectful of our time and knowle We are happy with the purchase of our new Q50s red sport and were impressed with our salesman Chris Bennett. He was respectful of our time and knowledgeable. More

Enjoyable Buying Experience We are happy with the purchase of our new QX60 and were impressed with our salesman Chris Bennett. He was respectful of our time, knowledgeable about We are happy with the purchase of our new QX60 and were impressed with our salesman Chris Bennett. He was respectful of our time, knowledgeable about the vehicle, an excellent communicator and a very professional young man. More

STAY AWAY FORM SERVICE DEPARTMENT So today My wife took our 2013 Infiniti M37 to the dealership today for a simple issue that I have already diagnosed using professional equiptment ( So today My wife took our 2013 Infiniti M37 to the dealership today for a simple issue that I have already diagnosed using professional equiptment ( I am a Mechanic) . We decided to take the car to the dealership because it is still under factory warranty. When we purchased the car, it also came with additional warranty through a 3rd party. Our issue was an airbag light that stays on and a sunload sensor. Our estimated cost just for a dianosis would cost $231. Prior to the visit to the dealership,our third party warrenty have already agreed to cover the cost.. So after a couple of minutes being there, Brain then tells us that this car was either in a " previous accident, and or bumpers were repainted".. He then proceeds to tell us that if we were to leave the car, that our warranty and factory warranty would not cover the cost for our issue because it has been in a previous accident.... (which is a total lie). So we decided to bring the care to a specialist who specializes in body work, restoration and painting of cars etc.... Not to my surprise they confirmed that my car never had any body work done nor ever painted.... Long story short these people are LIARS and SCAMMERS.. I understand businesses are in business to make money but please be truthful to customers. The outcome would of been totally different. In the end, We ended up not getting any services done here. Please people put two and two together and stay farrrrrrr away from them.. Ive worked in many shops and in a dealership and this is disgusting. P.s Our diagnostic estimate was $231.00 just to take a look at the issue that was already giving to them and proven. I looked up own labor and it takes only 30mins to install and uninstall the required parts.... needless to say, HORRIBLE experience ONE thing I can say is that he did replace 2 fuses for my wife at no charge so thank you for that!. More

We have had our cars serviced at this dealer since 2002. The service is very good at this dealer. We have used them sunce 2002, could be a little less expensive, but it is a dealer. The service is very good at this dealer. We have used them sunce 2002, could be a little less expensive, but it is a dealer. More

Awesome service dept and easy to get towed Awesome service dept and easy towing Bill is always very professional and always smiling happy and great! He definitely goes out of his way to make Awesome service dept and easy towing Bill is always very professional and always smiling happy and great! He definitely goes out of his way to make your experience a positive one! More