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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.9
514 Reviews

514 Reviews of Infiniti of the Palm Beaches - Service Center

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September 20, 2024

Consistently a positive and professional experience with the Schumacher team. While I do like to stay informed on the condition of my car and preventative maintenance needed this last visit it was a bit ex More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaijah
Sep 20, 2024 -

INFINITI of the Palm Beaches responded

Cindy, thank you for taking the time to let us know how your service visit went, you can be assured that we have read your thoughts and look forward to your next visit.

August 23, 2024

Danny was wonderful to work with when I had a major repair that was needed. He kept me informed on the progress and did everything he could to ensure my satisfaction. I could not be more happy with my More

by Janae C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

August 16, 2024

Danny in service has been the best & has continued to provided excellent service! Thank you! More

by Farnworth Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

June 19, 2024

I have been a loyal customer for 20 years. The reason is simple. They have ALWAYS treated me well, When they gave me a price of my service it was always fair and honest. The promised time More

by baldharv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

INFINITI of the Palm Beaches responded

Thank you very much for your rating! We are glad you had a pleasant experience.

June 01, 2024

The Worst Experience with the Service Department. Avoid at All Costs! I recently had a nightmare experience with the service department while replacing tires on my Infiniti Q60RS. I specifically r More

by Alisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Jun 04, 2024 -

INFINITI of the Palm Beaches responded

Alisa, thank you for your comments regarding your recent visit to Infiniti of the Palm Beaches. We are sorry that we could not deliver the tires you requested with the DOT dates you expected. Our supplier is delivering the newest stock they have and for that reason we are sorry that we could not meet your expectations. We appreciate your feedback.

April 23, 2024

I went in for a typical oil change but turned out Danny let me know that there were a few things that needed to be updated that I pretty much had an idea already ( tires , brakes ) . He was very attentive, More

by Mdelmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Danny was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

April 16, 2024

I've had my 2020 QX50 for 4 years now which I purchased from the Miami area where my office is located. However since day one there were a few things that never worked which I advised the dealerships in So More

by lannesgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

April 07, 2024

Danny is always fair and very professional. He’s an asset to your team. Thanks More

by lizettemilanbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

April 01, 2024

Danny has been my service manager since I bought my car in 2021. He has always gone over and beyond to help me make my service super fast, on time, and easy. My car always is in amazing shape when I pick More

by J. Snibbe Nardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

February 21, 2024

Anthony has great customer service and was very quick with my service. Overall all he was awesome More

by zedrawarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 22, 2024 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Anthony was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

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