"Quick, smooth check in, short wait for oil/filter change; "
Service Writers like Danny Solozano make all the difference. Danny is the best! Knowledgeable and honest; does what he said he would do when he said he would do it. Danny is why I keep coming back to Schumacher.
The service department is great to work with as they are honest and will let you know if something should be done. I always leave feeling that I was very well serviced!
"Service was excellent and Danny was very professional."
Danny was his usual professional self and made the experience great as I.always expect. Danny is a good service advisor and I always ask for him when I schedule service.
"Great service "
Every time I take my Infinity in for service it’s a pleasure. Starting from the arrival till I leave. Danny the service representative is very professional and helpful. He will treat you like family.
"Consistent professionalism "
Service department withDanny Solonzano is always efficient and friendly. Offers suggestions for improvement but does not do the “ hard sell” on add ones. And the wash your car!
"Excellent, awesome 👍"
I know Danny Solozano since I bought my Car almost 5 yrs ago and He always treat me with respect, courtesy, honest and caring of any issues that I have concerning to my car.
Definitely, I will recommend to anyone to go to Infinity at Palm Beach for any services.
I can't thank Danny enough for all the good services that He gave me every time that I go to Infinity of Palm Beach.
Thank You Danny
"Unscheduled Check up"
I brought car in without an appointment. Received very friendly greeting and was taken care of right away. There was preventive work recommended but they would not proceed without discussing the options with me first.
Very professional, honest, reliable service department. They don't try and sell you work, just to make money!
"Great and professional service. "
Fast and excellent. Danny is extremely knowledgeable and experienced. He explained what I needed in a clear and understandable way to me. I am very happy with the service done to me.
"Service very good "
Danny is very good for helping services need to do. My INFINITI QX70 running good through 3 years every services I visited. Thank you for your business.
"Condescending and rude"
Went for service on my Infiniti to discuss some common issues. He immediately told me they would take too long to look into it and there was no loaner car. Ok, well what about the other issue with my battery? Before he even took it to get tested, Danny launches into how much it would cost to replace, prorate, installation, etc, etc. Speaking to me in a rude and condecending tone. It was clear, he had no interest in helping me or making a sale. All of this, after having me wait 15 minutes past my appointment time with no apology. Won't be returning to Schumacher for service especially if I have to deal with Danny again.