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Ideal Hyundai Buick GMC

Frederick, MD

4.7
1,571 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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5871 Urbana Pike

Frederick, MD

21704

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Showing 1,571 reviews

May 01, 2019

Good experience Doug was extremely helpful, patient, and friendly and made a generally painful experience, enjoyable.The finance office was also easy to work with and More

by BMCCORMICK115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Wagner
May 01, 2019

New car I got a new car at this dealership. Eric was awesome - really friendly and helpful. The finance woman was super quick (I was in a rush) and very effic More

by ashleywilson3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Cook
April 29, 2019

Thanks Dan Painter I bought this car because Dan was so nice and knowledgeable. He really helped me feel comfortable was patient with me. I had already researched the ca More

by Carolsk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2019

Not customer service I cannot get good service at this dealership. Have had 4 negative experiences with a former service technician. He left and so I tried again told the More

by CDB.5756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Diaz
April 29, 2019

Excellent service I needed a tire that they did not have in stock. They got it in one hour and install was under 15 minutes ! Best sales and service departments More

by dopey006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty service and parts person , Roberto (Rob) Ocasio
April 29, 2019

Happy and satisfie Great customer service and great sales team. Every thing moved quickly and smoothly from the beginning to the end. The best car purchase I ever made i More

by JC7GUITAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Johnson
April 27, 2019

Excellent service Stopped in on a whim,test drove, made excellent deal and drove home in very short time, all in less than 2 hours !! Very courteous and no sales pressu More

by rvdjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance lady was excellent too
April 26, 2019

Delivered as Promised I needed to get my Hyundai purchased trailer hitch installed while I waited. My service attendant (Rose) was very friendly and helpful. Not only did More

by TOMSAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose (I believe that was her name)
April 26, 2019

Great Service From the time of drop off to pick up - I received excellent service. Rose was very helpful, friendly and ensure I was updated all along the way. More

by AMcTurk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose
April 25, 2019

Dave O'Connell is the best service manager ever As always, we received top notch and totally professional service during our time in the shop. Thanks! Dave O'Connell is the best service adviser ever More

by MARTINCOY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave O'Connell
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