Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Good experience Doug was extremely helpful, patient, and friendly and made a generally painful experience, enjoyable.The finance office was also easy to work with and Doug was extremely helpful, patient, and friendly and made a generally painful experience, enjoyable.The finance office was also easy to work with and extremely friendly. More
New car I got a new car at this dealership. Eric was awesome - really friendly and helpful. The finance woman was super quick (I was in a rush) and very effic I got a new car at this dealership. Eric was awesome - really friendly and helpful. The finance woman was super quick (I was in a rush) and very efficient. Overall, great experience. More
Thanks Dan Painter I bought this car because Dan was so nice and knowledgeable. He really helped me feel comfortable was patient with me. I had already researched the ca I bought this car because Dan was so nice and knowledgeable. He really helped me feel comfortable was patient with me. I had already researched the car online and was one of 3 choices I had made.He answered all my questions and was so patient. He made my decision easier. More
Not customer service I cannot get good service at this dealership. Have had 4 negative experiences with a former service technician. He left and so I tried again told the I cannot get good service at this dealership. Have had 4 negative experiences with a former service technician. He left and so I tried again told the technician I want my oil changed and not my tires rotated this time. When I get my car and the bill, the tires have been rotated. Very frustrated and wish there was a closer dealership. More
Excellent service I needed a tire that they did not have in stock. They got it in one hour and install was under 15 minutes ! Best sales and service departments I needed a tire that they did not have in stock. They got it in one hour and install was under 15 minutes ! Best sales and service departments More
Happy and satisfie Great customer service and great sales team. Every thing moved quickly and smoothly from the beginning to the end. The best car purchase I ever made i Great customer service and great sales team. Every thing moved quickly and smoothly from the beginning to the end. The best car purchase I ever made in my life. More
Excellent service Stopped in on a whim,test drove, made excellent deal and drove home in very short time, all in less than 2 hours !! Very courteous and no sales pressu Stopped in on a whim,test drove, made excellent deal and drove home in very short time, all in less than 2 hours !! Very courteous and no sales pressure. Finance lady was very nice and helpful too. More
Delivered as Promised I needed to get my Hyundai purchased trailer hitch installed while I waited. My service attendant (Rose) was very friendly and helpful. Not only did I needed to get my Hyundai purchased trailer hitch installed while I waited. My service attendant (Rose) was very friendly and helpful. Not only did they get it installed perfectly, they did it in less time than they quoted. Additionally, they even washed my black 2019 Santa Fe Limited which was above and beyond my expectation. Well done Ideal Team. Signed a Multi-Hyundai owner More
Great Service From the time of drop off to pick up - I received excellent service. Rose was very helpful, friendly and ensure I was updated all along the way. From the time of drop off to pick up - I received excellent service. Rose was very helpful, friendly and ensure I was updated all along the way. More
Dave O'Connell is the best service manager ever As always, we received top notch and totally professional service during our time in the shop. Thanks! Dave O'Connell is the best service adviser ever As always, we received top notch and totally professional service during our time in the shop. Thanks! Dave O'Connell is the best service adviser ever! More