Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sales was Impecable Best service and I have bought three vehicles from Ideal. Never have I been greeted at the door, asked what I liked about my current vehicle and what Best service and I have bought three vehicles from Ideal. Never have I been greeted at the door, asked what I liked about my current vehicle and what I would like to have. More
Knowledge, personal experience and peronable I was very happy with buying a 2015 Hyundai hybrid from Rob, Ken and Brett. I hope I made the right decision because this will be my first experience I was very happy with buying a 2015 Hyundai hybrid from Rob, Ken and Brett. I hope I made the right decision because this will be my first experience with a Hyundai. I've driven toyotas and hondas and i know their reliability and resale value is excellent. Doing my research online revealed how impressive Hyundai and Kia have become. Let's face it, there are many good used and new car choices out there, it's kind of hard to narrow it down! I had gone to carmax the previous week to carmax. I was not impressed one little bit. No one came out to help me. Granted, it was a rainy and raw day, but the sales people there could have cared less about helping me. I marked them off my list. At ideal, my experience was just the opposite. I felt valued and respected. Ken made it clear to me that ideal wants good, long-term relationships with their customers. They have been in business for over 100 years so they are doing something right! Rob and Ken are knowledgeable about and have proven track records with Hyundais. I test drove a beautiful white sonata hybrid blue. Its low mileage, fun handling, perfect condition, good acceleration and all of the features I wanted made it attractive enough for me. What surprised me is the money they were willing to give me for my trade. I decided not to trade my old car but to sell it for cheap to my son needing to replace one of his high-mileage cars. My only regret is that I didn't ask for a better deal on the price of my Hyundai since the good trade-in was off the table. But you live and learn and maybe they wouldn't have been able to drop the asking price. The other disappointment was an interest rate of 5.71% and I have excellent credit. I thought I might have gotten a better interest rate on the car loan. The low interest rates are for new cars! I hope to pay it off as quickly as possible. One last thought to impart to those reading this is I'm happy to have free car washes as long as i have the car. Since my sonata is white, those free car washes will come in handy! More
Great knowledgeable experience learned a lot Really enjoyed experience good people who worked really hard to get my son his 1st car. Much appreciated. Leon and Mike. Will he back to buy from agai Really enjoyed experience good people who worked really hard to get my son his 1st car. Much appreciated. Leon and Mike. Will he back to buy from again More
Used truck Feel like the dealership is being honest and have purchased two vehicles from them friendly staff would recommend dealership to friends and anybody e Feel like the dealership is being honest and have purchased two vehicles from them friendly staff would recommend dealership to friends and anybody else looking for a good quality used vehicle or new More
Great service and buying experience! My wife and I love Ideal, great service. I purchased two vehicles from Dan. Very professional, friendly and provided quality service. I would recommen My wife and I love Ideal, great service. I purchased two vehicles from Dan. Very professional, friendly and provided quality service. I would recommend you guys to anyone looking to buy a new car. Thanks again! More
Buying Experience Dan Painter was very professional and friendly. He worked diligently for me to get me the best deal and service. Also Teresa in finance was excellen Dan Painter was very professional and friendly. He worked diligently for me to get me the best deal and service. Also Teresa in finance was excellent. More
Excellent Customer Service As soon as I pulled up to Hyundai I was greeted at the door by a gentleman named Brett within minutes I told him what I was looking for what my price As soon as I pulled up to Hyundai I was greeted at the door by a gentleman named Brett within minutes I told him what I was looking for what my price range was and within the hour we were talking business he showed excellent customer service and took the initiative to make sure that I was satisfied when I left I'm very appreciative of him as I had just been turned away from another dealership thank you Brett for everything you did for me and I absolutely love my vehicle I would definitely recommend anyone looking for a vehicle and great customer service to go see Brett Labonte at ideal Hyundai if you're looking for the best customer care More
Great Dropped it off, they called to confirm the services I wanted and what was needed, picked it up after work, pricing was the quoted amount. Very friendl Dropped it off, they called to confirm the services I wanted and what was needed, picked it up after work, pricing was the quoted amount. Very friendly staff. More
I traded in my 2005 Toyota Tacoma for a 2016 Toyota Tacoma My salesman, Robert Ocasio, was very helpful and congenial. Our appointment to finalize the sale took place on Wednesday March 27th, 2019 at 4:00 pm. My salesman, Robert Ocasio, was very helpful and congenial. Our appointment to finalize the sale took place on Wednesday March 27th, 2019 at 4:00 pm. While the overall experience was positive, it did appear that there were too few salespeople in the dealership that evening. Robert was dealing with multiple customers and trying to finalize multiple sales simultaneously. We completed the paperwork for the sale at approximately 11:00 pm that evening. Theresa, the financial / paperwork person was also very friendly and efficient. Despite the length of time spent in the dealership that evening, I'd still recommend IDEAL to my friends. More
We had a productive visit. We went in and did a trade in and it was a good experience. Mr. Cook was friendly and made the transaction as pleasant as possible. We came out with We went in and did a trade in and it was a good experience. Mr. Cook was friendly and made the transaction as pleasant as possible. We came out with a vehicle we liked and works great for us. So would recommend the place. More