Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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average at best Car not ready on time, they lost one of my keys (they replaced). Plastic coves under the engine missing and oily substance on wiper blades. Car not ready on time, they lost one of my keys (they replaced). Plastic coves under the engine missing and oily substance on wiper blades. More
Good Price and Good Sales Rep Shawn Terry was my Salesman at Ideal. He was quick to return my calls and email inquiries. He is professional and and very knowledgeable about the E Shawn Terry was my Salesman at Ideal. He was quick to return my calls and email inquiries. He is professional and and very knowledgeable about the Elantras. He worked with me to make sure I felt that the deal was fair. He even followed up, regarding a feature that I had asked about possibly adding to my car at a later date. More
Car buying I was very PLEASED with Dan , he helped me find the PERFECT car !! Also Teressa was very nice and helpful. My experience was wonderful and I will def I was very PLEASED with Dan , he helped me find the PERFECT car !! Also Teressa was very nice and helpful. My experience was wonderful and I will definitely recommend this dealership and Dan. More
lease exchange for 2018 Tucson Ltd. Returned leased Sonata for a new lease for a 2018 Tucson. Salesman was willing to work with me as best he good given my personal and financial situati Returned leased Sonata for a new lease for a 2018 Tucson. Salesman was willing to work with me as best he good given my personal and financial situation as a retiree More
Services maintenence Like always,staff very friendly, good team work, Services done on time. Enjoy the free wi fi . And they take my Saturn 07 very well and my 201 Like always,staff very friendly, good team work, Services done on time. Enjoy the free wi fi . And they take my Saturn 07 very well and my 2012 gmc terrain More
Great Experience Walked in to “look”. Told salesman what I was after and he found it for me- from car to price I was after. Friendly staff. . Walked in to “look”. Told salesman what I was after and he found it for me- from car to price I was after. Friendly staff. . More
Great! This dealership was great! I would recommend anyone to use them. We had Ken as our dealer and he was wonderful. He explained everything to me and made This dealership was great! I would recommend anyone to use them. We had Ken as our dealer and he was wonderful. He explained everything to me and made sure I understood how everything worked on the car I was looking at. He spent lots of time with us and never tried to push us into anything. I felt like he cared about finding what was right for me and not just making a sale. Ken was absolutely wonderful. More
Seems like a fair shake I bought my Accent at Ideal 6 years ago and have been taking it there for service ever since. They have always seemed to give me a fair deal and don’t I bought my Accent at Ideal 6 years ago and have been taking it there for service ever since. They have always seemed to give me a fair deal and don’t try to push services. They have a nice waiting room and the cleanest restroom I’ve ever seen! The shuttle can’t always pick me up on Ft. Detrick, which is a drawback, but otherwise I have no complaints. More
Service Referral Very considerate staff, accommodating, flexible, easy to arrange shuttle service, etc. only issue was the gad cap metal cover was torn off during car Very considerate staff, accommodating, flexible, easy to arrange shuttle service, etc. only issue was the gad cap metal cover was torn off during car wash procrss. Had to order replacement, dealership will cover costs of repair. More
Service is amazing! The service was excellent! Brett and his team made sure I got the best deal possible within my options since I’m a beginner and it is usually tough to The service was excellent! Brett and his team made sure I got the best deal possible within my options since I’m a beginner and it is usually tough to get started. They were friendly, professional, and dedicated to helping. They are very knowledgeable and I liked that they were straight forward with me about my options and the reasons why. More