
Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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EVERYONE WAS VERY FRIENDLYAND KNOWLEDGEABLE I HAD QUESTIONS ABOUT THE WORKINGS OF THE CAR AND ALL MY QUESTIONS WERE ANSWERED THE WORKERS WERE VERY UNDERSTANDING AND THOUGHTFUL IN THEIR ANSWERS I HAD QUESTIONS ABOUT THE WORKINGS OF THE CAR AND ALL MY QUESTIONS WERE ANSWERED THE WORKERS WERE VERY UNDERSTANDING AND THOUGHTFUL IN THEIR ANSWERS. More
Good Service First time here for service. We were there for a recall. The service guy was pleasant and helpful. He was able to add oil change and tire rotation First time here for service. We were there for a recall. The service guy was pleasant and helpful. He was able to add oil change and tire rotation to my appointment. Their time estimate was accurate. More
Quality customer service My new service center for our Hyundai! Came in to have recall items corrected. Dave was very knowledgeable and helpful. I bought my car here but st My new service center for our Hyundai! Came in to have recall items corrected. Dave was very knowledgeable and helpful. I bought my car here but stopped coming to have my car serviced because the previous person was alway so very unpleasant. What a refreshing update to your service department. More
Service techs. were very friendly & knowledgeable. the 45000 mile checkup was very thorough with only the in cabin air filter was replaced. My waiting time for this extensive checkup was reasonable. I the 45000 mile checkup was very thorough with only the in cabin air filter was replaced. My waiting time for this extensive checkup was reasonable. I have bought 4 Hyundai's from Ideal in the last 10 years. More
Excellent I have never had a bad experience. The 2 ladies and the gentleman I dealt with were fabulous. I am glad there is still great customer service. I have never had a bad experience. The 2 ladies and the gentleman I dealt with were fabulous. I am glad there is still great customer service. More
Install new tires Very pleased with the service. by Steve and am happy with the new tires. Wish the waiting room would be upgraded to be more pleasant for long waits Very pleased with the service. by Steve and am happy with the new tires. Wish the waiting room would be upgraded to be more pleasant for long waits More
Outstanding and Friendly Service I arrived a little early for service and I was seen and processed immediately. I had routine scheduled maintenance performed and everything was done p I arrived a little early for service and I was seen and processed immediately. I had routine scheduled maintenance performed and everything was done professionally and quicker than expected. The waiting area was clean and comfortable and the free coffee was an added plus while waiting for the completion of my service. Outstanding service center! More
Service was fine. Service to the vehicle was fine. My buying experience I regret. And it was a little thing--I admit. They had sent me a $50. redeem code for test drivi Service to the vehicle was fine. My buying experience I regret. And it was a little thing--I admit. They had sent me a $50. redeem code for test driving the vehicle. I never received it. The folks there were totally unhelpful and basically told me to call South Korea. I will not purchase another vehicle from this dealership. Again, it's a small thing, but it's the principle that matters. I would almost say they were rude. You promise something....you deliver. More
WILL RECOMMEND This was the Absolute BEST EXPERIENCE I've ever had Very professional, excellent customer service, Everyone was friendly and helpful. Very Clean ERI This was the Absolute BEST EXPERIENCE I've ever had Very professional, excellent customer service, Everyone was friendly and helpful. Very Clean ERIC was the best salesman ever. made me and my family feel welcome. More
Check out 2019 Tucson function of a feature The service department personnel are professional, friendly, and helpful. Teresa was outstanding in helping me understand why a listed feature did no The service department personnel are professional, friendly, and helpful. Teresa was outstanding in helping me understand why a listed feature did not work (the owner's manual was a bit confusing as to what features were on the new vehicle). More