Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Roy did a super job and just got me his best number right away. It was a 4 hour drive to get down to see the vehicle and didn't want to go around and round. away. It was a 4 hour drive to get down to see the vehicle and didn't want to go around and round. More
Working with Kevin was amazing -Easy, fast, and enjoyable car buying experience. Honest, helpful, and went above and beyond. 10/10 recommend! car buying experience. Honest, helpful, and went above and beyond. 10/10 recommend! More
Kevin and Dom were awesome! Kevin was so patient and willing to show us multiple cars and help us find the perfect fit/price for us. Kevin was also incredibly personable and fri Kevin was so patient and willing to show us multiple cars and help us find the perfect fit/price for us. Kevin was also incredibly personable and friendly. Thanks again!! We love our new car so much. More
10 out of 10 they did a fantastic job of helping me out would definitely go again!!!! would definitely go again!!!! More
I would NEVER recommend the dealership because of the unethical, slimy, dishonest sales tactics used by Dennis and Dom, and reinforced by the general manger. They used false sincerity to create trust, pr unethical, slimy, dishonest sales tactics used by Dennis and Dom, and reinforced by the general manger. They used false sincerity to create trust, prolonged the process to keep me onsite longer, used the value of my trade to create confusion and back into numbers. Dom then accelerated through the signing of paperwork without showing me pertinent pages of the sales contract that required my e-signature. To make matters worse, Dom typed my name on the signature lines of those documents without my knowledge or consent, which is ILLEGAL Once home, I thoroughly reviewed the paperwork and discovered discrepancies in numbers as and saw my electronic signature on pertinent pages of the sales contract. I returned to the dealership a few hours later and asked them to nullify the contract because I wouldn’t have moved forward had I known how much I was actually being charged for the car. Dennis said I could have my trade in vehicle back but that turned out to be another lie. The GM then came out, told me there was no “cooling off period in Maryland” so I was not getting my old car back and he hoped I would eventually like my new car. I am now locked into a car payment for 5 years that is almost double what I planned on. Had Dom shown me the information on his computer screen, I wouldn’t have purchased the car. Had Dennis nullified my contract as he said he would, then I wouldn’t be saddled with a car payment that has me stretch very thin financially, for 5 years.. More
Great Experience! We would definitely use Ideal to buy our next Hyundai, OUr salesman Shahzad was awesome. We would definitely use Ideal to buy our next Hyundai, OUr salesman Shahzad was awesome. More
Luis was great had the best for my requirements. VERY amicable & well informed & shared his information. Made the whole process easy!!! VERY amicable & well informed & shared his information. Made the whole process easy!!! More
He was very pleasant and patient, took his time to explain and made process easy. explain and made process easy. More
The experience thus far has not been good. Bought a used Ioniq6 on 1/9/26. The same day an Electrical System Error came on. I did not even realize until days later. Called service they to Bought a used Ioniq6 on 1/9/26. The same day an Electrical System Error came on. I did not even realize until days later. Called service they told me to bring it in, scheduled to bring the car the car in on 1/20, actually dropped if off on 1/19. The car is still there, now 1/28 at 10am. I am feeling like the car was not thoroughly checked over and sold to me with issues. I'll see how it comes to resolution, but I am not feeling too good about this dealership. They also lost track oy my payment and called me asking for more money even though I paid them. Missy in service has been very nice. I've called 3/4 times asking for updates. More
I don't remember meeting Luis. I was more informed after meeting with Wahab a second time and actually given paperwork to review. I am a visual person and it was hard to decipher w I was more informed after meeting with Wahab a second time and actually given paperwork to review. I am a visual person and it was hard to decipher what was being said about each item without something right in front of me. It was even harder with the financial part without actual paperwork and break downs on all the additional warranty items, which I was given at the second meeting with Wahab. Roy is a great patient guy and wants to make sure that I understand everything. I told him I would eventually have sometime to see what my Tucson can do and all the gadgets once I have my surgery and have time to read up on every thing. He has invited me to stop by anytime and he is willing to go over everything with me. I told him once I get to read the owners manual and I have questions I would take him up on that. More












