Ideal Hyundai Buick GMC

Jadon was an excellent salesman. He was not high pressure or cheesy like most car dealers. He was friendly, honest, sincere. I have purchased other cars at Ideal over the years. Jado He was not high pressure or cheesy like most car dealers. He was friendly, honest, sincere. I have purchased other cars at Ideal over the years. Jadon made me want to continue my business with Ideal. More

Very professional. I am happy with my new car. The dealership is in a good location. I am happy with my new car. The dealership is in a good location. More

Came in to purchase a rear wiper blade for my Hyundai Venue. Shawn was most professional and helpful! Could not have asked for better service! Venue. Shawn was most professional and helpful! Could not have asked for better service! More

Ah I was great and fast. Do problems. I was happy with the selection they had at the dealership. Do problems. I was happy with the selection they had at the dealership. More

Experience was fine (simple, no annoying time-wasting like some other dealerships) up until the last moment, when the dealership tried to slip in a bogus $1K charge, that had not been there on two previo like some other dealerships) up until the last moment, when the dealership tried to slip in a bogus $1K charge, that had not been there on two previous quotes for other trims, for an unwanted service/add-on, and the sales rep claimed that it was automatically put on all cars and not removable (obviously we did get it removed). That was very disappointing and left a bad taste after what was going to be a smooth pleasant transaction. We bought from this dealership only because the young man had spent time with us, but after that last-minute charge we regretted that we didn’t go back to our previous Hyundai dealer who was always super-honest and super-efficient. More

Shahzad was easy to work with, very helpful, professional, and customer focused. However, I had a post sales issue regarding the timing of the payoff which caused me to have to make a payment professional, and customer focused. However, I had a post sales issue regarding the timing of the payoff which caused me to have to make a payment on the vehicle that I no longer had in my possession for the past 3 1/2 weeks. I know the payoff process is not immediate, but I expected it to be a fast enough to avoid this problem. This problem was very inconvenient and I spent over 6 hrs (!) calling and leaving several detailed voice mails with the responsible department in an effort to get someone to call me back to discuss the status of the payoff and tags/title. Very frustrated, as a last ditch effort I called Shahzad and he called me back promptly, investigated my concerns, and called me back with the exact answers that I needed within 10 minutes. Dennis Dawson, GM, also returned my call after Shazhad and was very helpful and offered to look into it and get back to me on Monday as well. I appreciate their efforts but their processes need to be tightened up and more aligned with customer needs post-sale. More

I bought the car I did at this dealership because of Luis and how he worked with me. and how he worked with me. More

Quick process, it took less than an hour for the process, attentive personnel, best experience I’ve ever had. The financing manager was transparent about the process and explained everything in a way we co attentive personnel, best experience I’ve ever had. The financing manager was transparent about the process and explained everything in a way we could understand. I would recommend this dealer to everyone who is looking for a quick reliable and easy experience. More

Everyone at the dealership is very friendly. They have great prices on all the cars. They have great prices on all the cars. More

Roy is a terrific salesperson who knows his stuff. I felt zero pressure for him and very comfortable purchasing my car. I felt zero pressure for him and very comfortable purchasing my car. More