
Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,824 reviews
Very proffisional , great service. I love how knowledgeable he is in his field . Caring and skillful. I love how knowledgeable he is in his field . Caring and skillful. More
Roy is professional polite and made sure I was at easy before and after the deal before and after the deal More
Excellent! Knowledgeable, courteous, good listener, quick and efficient! Mr Francis was a joy to work with. Knowledgeable, courteous, good listener, quick and efficient! Mr Francis was a joy to work with. More
Great experience, Curt was helpful. Amir seems very compassionate. Thanks all. Hope you guys have a good one. Amir seems very compassionate. Thanks all. Hope you guys have a good one. More
The Ideal Hyundai team was wonderful! I purchased my first car from the dealership and couldn't have asked for a better experience. I purchased my first car from the dealership and couldn't have asked for a better experience. More
Roy was very helpful throughout the process. Roy went out of his way to make sure my needs were met Roy went out of his way to make sure my needs were met More
We were told several times that the vehicle we wanted to purchase was certified upon the day of purchase. The next day we were told there was something wrong with their system and the car needed to be picke purchase was certified upon the day of purchase. The next day we were told there was something wrong with their system and the car needed to be picked back up and would be returned to us that day so they could get everything into their system. I thought it odd and again asked about certification and was told of course. Only to find out that same day the car was never certified. Needless to say we voided the purchase and didn’t appreciate being told a blatant lie. Super disappointing. More
The dealership had a great selection of cars and an incredible team to help me make a selection. Shahzad was amazing. incredible team to help me make a selection. Shahzad was amazing. More
The customer service is very good. The sales personnel are very welcoming and friendly. They were very helpful during the transaction. They afforded me the opportunity to ask questions The sales personnel are very welcoming and friendly. They were very helpful during the transaction. They afforded me the opportunity to ask questions to understand a lot about the transaction and what is available to me as a customer. More
I was very dissatisfied with the negotiation and sales process of the vehicle. I had negotiated a price over the phone. However when I came in to make the down payment the price was $500 more. I was able process of the vehicle. I had negotiated a price over the phone. However when I came in to make the down payment the price was $500 more. I was able to renegotiate $200 down. A $495 charge for silent security was not pointed out, so watch out for that. When I had the opportunity to test drive the car for the first time, my sales associate, Abhi, was not knowledgeable about the car's safety features. The process of purchasing the car took a long time partly because I had been pre-approved for a loan. When I came to make the purchase I was told I did not need to lift my credit freeze since I had already been pre-approved, only to have to go through the process of lifting it a second time. I would not recommend this dealership. More