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Ideal Hyundai Buick GMC
Frederick, MD
1,834 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,834 reviews
December 11, 2022
Very professional and nice. Very informative, helpful listen to my needs. Took time to show me the in and out of the car. Very informative, helpful listen to my needs. Took time to show me the in and out of the car. More
by wdr59
Verified Customer
December 10, 2022
I have received excelent atention, respect and guidance from ideal dealer and all the staff in order to buy my car. Post sell service is Also excelent! from ideal dealer and all the staff in order to buy my car. Post sell service is Also excelent! More
by Javier Nieto
December 09, 2022
Friendly, helpful staff. .. great sales rep (... too bad he's no longer there!). Some issues with figuring out the final numbers -- and the "dance" that seemed to go on bet .. great sales rep (... too bad he's no longer there!). Some issues with figuring out the final numbers -- and the "dance" that seemed to go on between the sales manager and the creepy finance guy -- but we ultimately love the new car. More
by ISAACSON4
Employees Worked With
Chris, Mohammed...
December 09, 2022
Rick Nelson was a wonderful sales rep who kept me informed about the status of my order over the course of 6 months. Very knowledgeable about my new electric car and spent a good amount of time and e informed about the status of my order over the course of 6 months. Very knowledgeable about my new electric car and spent a good amount of time and effort training me on the basics. More
by rwasley0
December 05, 2022
I have purchased numerous vehicles from Gary and I will follow him to Ideal for my next purchase. He has always made sure that I have gotten a great deal. His friendly, honest and he knows the auto industr follow him to Ideal for my next purchase. He has always made sure that I have gotten a great deal. His friendly, honest and he knows the auto industry. More
by Jchornock
Employees Worked With
November 26, 2022
Solid sales person. Was professional and extrememly helpful. He treated us like we were worth his time which is more than I can say other dealerships did. Great guy! Was professional and extrememly helpful. He treated us like we were worth his time which is more than I can say other dealerships did. Great guy! More
by bintablyden
November 23, 2022
I wanted to take time to thank you again for your enthusiasm and passion for your job. It was refreshing to have a salesman who had great customer service!! This is our 5th vehicle we have bought in enthusiasm and passion for your job. It was refreshing to have a salesman who had great customer service!! This is our 5th vehicle we have bought in 16 months and you surpassed all of them together!! I really appreciate how fast and easy it was for us, I came in expecting to be there at least 4 hrs and was in and out completely within 1 hr 20 mins!!! That's mind boggling to me! Thank you for making my daughters 1st experience one to remember!!! Don't lose your enthusiasm! More
by laybug04
