
Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Worst Service Center Ever. I had a new car that was due for it's first oil change. After taking it in the engine completely seized up. At first was told nothing was eve I had a new car that was due for it's first oil change. After taking it in the engine completely seized up. At first was told nothing was even wrong with the car, but upon further inspection, they determined that the entire engine assembly needed to be replaced. Fast forward a few months and now I need to take my car in for the safety recall. They have cancelled 2 appointments on me. I finally received a voicemail, saying they won't service my vehicle for a SAFETY RECALL!!!! More
Good experience with the sales person. Very helpful and communicative. The finance portion felt pushy. Tried to sell us packages we didn’t need. I had to push to get the apr that was adver Very helpful and communicative. The finance portion felt pushy. Tried to sell us packages we didn’t need. I had to push to get the apr that was advertised on the website. More
Dan was great to work with. He communicated well with us, was very transparent and made this transaction very easy. He communicated well with us, was very transparent and made this transaction very easy. More
Dan was incredibly helpful and accommodating since I don’t live nearby. He met us with the Santa Fe to test drive and was very flexible with scheduling. Walter and Dan made the whole process quick and p don’t live nearby. He met us with the Santa Fe to test drive and was very flexible with scheduling. Walter and Dan made the whole process quick and painless! More
Great to work with. Easy and a pleasant transaction. Very professional salesman and Finance. Willis use again in the future. Easy and a pleasant transaction. Very professional salesman and Finance. Willis use again in the future. More
Pleasantly straightforward. Upfront and honest pricing; no hidden add-ons except for the usual shenanigans about an extended warranty during the final sale transaction. Would ha Upfront and honest pricing; no hidden add-ons except for the usual shenanigans about an extended warranty during the final sale transaction. Would have appreciated more orientation to the vehicle and its various apps and services, and more balanced attention to both owners when purchasing a vehicle for shared use. More
Roy was so friendly. He didn't pressure me to do anything. He answered all of my questions with no problem. He went in to grab any keys the all the cars I wanted to look He didn't pressure me to do anything. He answered all of my questions with no problem. He went in to grab any keys the all the cars I wanted to look in. Great customer service from the team. Eveyone spoke asked did we need anything. Brought us a bottle of water. It was crazy humid outside. The guy who washed the cars was great as well. The team as a whole was super friendly and work very well together. Will definitely buy from this location again. More
The buying experience was very easy. I was buying from out of state and they made every very simple for me. I was buying from out of state and they made every very simple for me. More
Bought a new car; had a tire pressure monitor system error the whole way home. Still has it. There were greasy fingerprinters all over the headliner. It would've been nice if someone ensured the vehi error the whole way home. Still has it. There were greasy fingerprinters all over the headliner. It would've been nice if someone ensured the vehicle was indeed in a state ready for me to accept delivery. The sales person and finance were great and easy to deal with. This was my first Hyundai and I'm not wildly inclined to buy another (had Ioniq on my short list for another car later this year). More
Dan Painter, sales consultant, was great and easy to work with. He took the time to listen and work around our schedule. Professional and relaxed - a perfect combination. I recommend asking for Dan. with. He took the time to listen and work around our schedule. Professional and relaxed - a perfect combination. I recommend asking for Dan. More