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Ideal Hyundai Buick GMC
Frederick, MD
1,838 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,838 reviews
April 29, 2022
Everyone at this dealer was really nice and the whole process was stress free. Kevin Castillo was our salesperson and has been helpful ever since I bought my new truck. process was stress free. Kevin Castillo was our salesperson and has been helpful ever since I bought my new truck. More
by BUFFALOBITKA
Verified CustomerEmployees Worked With
April 22, 2022
I had a wonderful experience with dealership. They made the process of buying a new car easy. Everyone was very knowledgable and kind. I would recommend! They made the process of buying a new car easy. Everyone was very knowledgable and kind. I would recommend! More
by tylerhooks
April 22, 2022
Excellent service from the time we entered the parking lot to final purchase of a car! lot to final purchase of a car! More
by caroltopchik2
April 21, 2022
Great experience! Chose the vehicle I wanted and got the deal done fast! Free car wash as long as own the vehicle is a nice perk as well. Chose the vehicle I wanted and got the deal done fast! Free car wash as long as own the vehicle is a nice perk as well. More
by DSquared
April 21, 2022
Great experience, easy to work with. No issues at all. Friendly. Got me in and out and n no time No issues at all. Friendly. Got me in and out and n no time More
by ANTHONYMOYERS
April 20, 2022
I would give a zero if I could, I just agreed to buy a vehicle with this company, only to have them hold my paperwork to sell it to someone else. I even bought plane tickets to go and pick up my new truck vehicle with this company, only to have them hold my paperwork to sell it to someone else. I even bought plane tickets to go and pick up my new truck. Now I am out that amount of money too. I had a deal from another dealer that did not have the color I want and asked if they would match it, Daniel agreed too. I said great I want the truck, and told him I would fly in on Monday to pick it up. The day before I called about this vehicle, agreed to buy it, and they sent me a price $8,000 higher than there advertised price. They are clearly a bait and switch dealer!!!!!! I have filed complaints against this company with GMC as well as BBB and going to Maryland DMV about their sales practices! Out of state buyers beware!!!!!! More
by Dusty Roads
Employees Worked With
April 20, 2022
I am very happy with the service i received in the purchase of my new car.. purchase of my new car.. More
by JIM.STARCHER
April 19, 2022
Very professional and courteous. Best dealership experience I have ever had. I live 2 hours away and they deliveries my new vehic!e. Definitely would recommend. Best dealership experience I have ever had. I live 2 hours away and they deliveries my new vehic!e. Definitely would recommend. More
by jbdingo77
April 15, 2022
I’m very happy with everyone and the service provided, everyone is very professional and ready to help. everyone is very professional and ready to help. More
by lsegura26
April 09, 2022
This team went above and beyond to find my new car. I did everything online and they responded within 24 hours about the car and the limited availability. They stayed late at the dealership to secure a I did everything online and they responded within 24 hours about the car and the limited availability. They stayed late at the dealership to secure a car in NJ and arranged to have it shipped the next day. Got the paperwork filled out and they drove it an hour to my house in DC. Never had such an easy experience. More
by allison.s.burrell
