Imperial Chevrolet

great experience!  Just bought an SUV at Imperial Chevrolet! What an amazing selection! So thankful to Jimmy B for helping me find the right one for my family. He was  Just bought an SUV at Imperial Chevrolet! What an amazing selection! So thankful to Jimmy B for helping me find the right one for my family. He was so helpful and never made me feel pressured. I would also like to thank Omar and Bruce for all their help! They all made the process very easy. More

Simply amazing I went into imperial Chevrolet with the hopes of buying a new Cruze. I was greeted by my salesman Jake Kral and from the moment he greeted me I felt a I went into imperial Chevrolet with the hopes of buying a new Cruze. I was greeted by my salesman Jake Kral and from the moment he greeted me I felt at ease. He asked me important questions about my needs and wants and actually listened to what I had to say. Not once did he interrupt me or tell me I don't need this or that, like I've dealt with in past situations, and found me the perfect car. After the test drive it came down to the moment of truth, price. EASIEST thing I've been through in in any buying experience EVER. Jake explained what rebates I qualified for and appraised my trade. We were still a little bit off so Tim came over and Jake explained the situation. A few moments later the numbers fit like a glove. It was a busy Saturday so instead of just letting me wait and stew on what just transpired Bruce offered me a gift card to the diner on the lot so I could get lunch. WHO ELSE DOES THAT!?! The food was delicious and once I came back it was time to meet with Ahmad to go over the final payments. Ahmad explained everything clearly and thoroughly so there was no gray areas. All in all I had a great experience and I LOVE my Chevy Cruze!! Thank you Bruce, Timmy. Ahmad, and Jake for making it a great experience. My line of work requires me to see a lot of people and if anyone asks me where I purchased my car without a hesitation I will say Imperial!! More

Best place to buy a car Never thought buying a car would be so much fun.My salesman John Earl didn't try to sell me something i didn't want instead he listened to what i want Never thought buying a car would be so much fun.My salesman John Earl didn't try to sell me something i didn't want instead he listened to what i wanted and it didn't stop there he found me the right car at the right price.While we waited for Omar Ihjul to finish with another cuctomer in finance we talked and laughed like two old friends. After a short wait Omar was fast to do the paperwork and made it just as fun.The dealership was clean and well set up in a sports theme which was real cool. So there is no doubt that the next time i buy a car it will be at Imperial " in the little town of Mendon " More

This was a repeat of excellent service as 2009 Salesman (Scott) was extremely helpful, open and straightforward. He answered all questions candidly and was both personable and professional. He did Salesman (Scott) was extremely helpful, open and straightforward. He answered all questions candidly and was both personable and professional. He did not waste time and got answers and information we needed quickly and effectively. He was the 1st person we saw when walking into the sales room and we are very glad we chose him to work with (versus any of the other 4+ salespeople in the area that day). I would (and will) refer him future business from both friends and associates that may desire to purchase a Chevy. The day I picked up the car he spent plenty of time with me to make sure I was comfortable before driving off the lot. My finance experience with Omar also an excellent experience and there was no time wasted. To seal the deal Tim came up to me at the end when I signed the release paper to shake my hand like a professional. Overall our experience was excellent, We want to thank everyone involved. Cyndy S. More

Great work from John Earl to get 2014 Cruze I went through many dealerships in Connecticut and then found a few in Mass and this was the only place that I was fortunate to have a sales man who s I went through many dealerships in Connecticut and then found a few in Mass and this was the only place that I was fortunate to have a sales man who stood by me and didn't give me the run around and our family purchases lots of vehicles. He backed me up and knew his business and I didn't have to feel defeated or stressed. Financing was a bit of hassle even though I had my own to provide and the laws of Mass are not appealing what so ever. I wouldn't trade John Earl though and would go through it again in a heartbeat to have him a sales man.. I love the car and still getting use to it!!! More

Great,non-pushy place to buy a car. It was great working with Dave Cap, the salesman at Imperial. He was well informed on our brand new Silverado truck. He gave us the best deal he could It was great working with Dave Cap, the salesman at Imperial. He was well informed on our brand new Silverado truck. He gave us the best deal he could get for us which we entirely appreciated. Made shipping for the truck so much more pleasant. Ahmad in the finance area explained everything to us in great detail and a pleasure to work with.... More

Excellent Car Dealership Ed Connors was the salesman that sold us our 2014 Chevy Impala. Ed is a very nice person and was very professional. He was very knowledgeable, frien Ed Connors was the salesman that sold us our 2014 Chevy Impala. Ed is a very nice person and was very professional. He was very knowledgeable, friendly and not at all pushy. He took the time to explain all of our options and we didn't feel any pressure to buy the car. The car is wonderful. I love the car. It is very comfortable and safe. This is the second car we bought from Imperial Chevrolet. We definitely will be back in the future. More

Wonderful When I decided to buy a truck I thought to go visit Imperial because of a lot of variety that you guys have. When I entered to that door, I was very w When I decided to buy a truck I thought to go visit Imperial because of a lot of variety that you guys have. When I entered to that door, I was very welcomed by Ed Connors who was very professional, patient and very helpful to help me to find me a truck the way I wanted. Thank you Ed Connors for this experience. This was the first time that i bought a car with total satisfaction in all the services that you and Inperial provided me. More

Another great Imperial experience! After nearly eight years it was time for a new Suburban. Looked at a few other dealerships without much luck. Came back to Imperial and found what I w After nearly eight years it was time for a new Suburban. Looked at a few other dealerships without much luck. Came back to Imperial and found what I was looking for. Nice people at Imperial. They didn't try to "sell" me anything and made the process stress-free. Check them out! More

Outstanding customer service and friendly staff I was determined to trade in my previous vehicle for a used Jeep compass. My car salesman, Brian Rische, searched high and low to provide me with the I was determined to trade in my previous vehicle for a used Jeep compass. My car salesman, Brian Rische, searched high and low to provide me with the perfect one! He was so friendly and made my shopping experience so enjoyable. I will definitely be purchasing from him again. The manager, Tim, was so nice and was so involved in making sure I had exactly what I wanted. I really appreciated that. Omar, the business manager, explained all financing options to me and pricing. He went out of his way with various phone calls to make sure I got the absolute best deal. The other manager, Tom, shook my hand and congratulated me on my purchase! :) I cannot thank these guys enough! Outstanding service and an enjoyable day! I highly recommend these guys at Imperial Cars for your future purchases!! :) More