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Imperial Chevrolet - Service Center

4.1

42 Lifetime Service Reviews

18 Uxbridge Rd, Mendon, Massachusetts 01756

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Patrick Wallace, Service Writer , Imperial Chevrolet

Patrick Wallace

Service Writer
4.6
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

January 02, 2019

"Stay away!!!! "

- Bchiara

Avoid this place like the plague. We had our GMC Acadia sent over there from a local repair shop since we were told it would need to be sent there to clear the codes after it was fixed. Local guy ( who is great by the way) diagnosed it but left the codes so Imperial could see them. We get a call from them that it would be $5100 to repair it! We immediately called for a tow out of there ( New Years Eve). I called 4 hours later to make sure the car left their property and was told by the man that answered the phone in service that afternoon (12/31) that the keys weren’t there so the car is gone. TODAY I get a call from Chris that he is holding my car hostage until we pay $125 to diagnose the issue! Are you kidding me???? 1. The problem was diagnosed ( solenoid $1800) and 2. Why was I told the car was towed out of there 2 days before??? Scam artists. Also, don’t use their car wash. A month ago 2 cars in front of me was scratched so unbelievable from something stuck in the brushes!!!! I backed my Range Rover the heck out of there and will never return. BEWARE!!!!

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Employees Worked With

Chris, service department

November 13, 2018

"Oil change, tire rotations and top offs - easy and on time"

- jk444

Imperial has several employees taking care of the customers as they arrive. Drive into a covered drop-off area making it easy to transfer to the service team. Always within the estimated time and they have a convenient observation area so that you can see all the service bays.

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Employees Worked With

Christopher Foley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Omar Ihjul
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 10, 2018

"Timely and efficient"

- djjmsr987

Always helpful and courteous, Never had a bad experience, Jazz Kelley has always been very professional, I would not hesitate to purchase another vehicle there in the future,

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Employees Worked With

Jazz Kelley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Special Offers

$39.95 Triple Deal

Oil Change and Lube, 4-Tire Rotation, 23 Point Inspection, and Car Wash for only $39.95

Triple Tire Deal

Buy any set of 4 tires and get Free Alignment Check Free Tire Disposal, valve stems, wheel weights, and tire rotations for the life of the tires. Free Car Wash 30-day, lowest price Guarantee

Service Center Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines