Imperial Chevrolet

Car Shopping was much more enjoyable because of Patrick. My Husband and a friend went to check out vehicles for me on a Friday. He met with Patrick Wallace and explained that I was very picky. We go back on My Husband and a friend went to check out vehicles for me on a Friday. He met with Patrick Wallace and explained that I was very picky. We go back on Saturday and I am in and out of cars, trucks, SUVs and even a Hummer H3. Patrick asked us all the right questions and if he didn't know the the answers to my questions, he found out right away. He was very patient, no eye rolling or sighs like I had experienced with other salesmen. He even showed us a some vehicles that he wouldn't receive commision on. I never thought I would say this about car shopping but I had a great time. I ended up buying a Jeep Grand Cherokee Overland that had everything I was looking for and more. Patrick was also excellent with the follow up. I would HIGHLY recommend working with Patrick Wallace when it comes to getting a new (or used) vehicle! More

2014 silverado purchase I purchased a vehicle this past week from imperial and my experience was exceptional. The staff was friendly, honest and knowledgable. Most importantl I purchased a vehicle this past week from imperial and my experience was exceptional. The staff was friendly, honest and knowledgable. Most importantly they beat the other 6 dealerships I visited first on both the price of the truck I purchased and the value of my truck I was trading in. They also had me in and out of there in about an hour an a half. I would recommend this dealership to anyone looking for a good deal from good people. More

excellent our Sales Rep was Mike Brown and he was very helpful and great to work with. the experience with him was relaxedand comfortable. I would easily buy our Sales Rep was Mike Brown and he was very helpful and great to work with. the experience with him was relaxedand comfortable. I would easily buy from him again. More

My Buying Experience I am in the military and came home on leave to see my family. I also needed to buy a truck. I only had a week to get everything done and drive back do I am in the military and came home on leave to see my family. I also needed to buy a truck. I only had a week to get everything done and drive back down to my post in North Carolina. Patrick Wallace worked with my dad and I the whole week to make sure everything went well. He even came in on his day off to make sure the turn around with finance and DMV happened on time. I was in and out in two days. My personal experience was excellent. Patrick bent over backwards to help me purchase my truck and I couldn't be happier. More

Great Experience Recently moved back to Massachusetts and was looking for a reasonable monthly payment on a new car, heard good things about Imperial. The staff was f Recently moved back to Massachusetts and was looking for a reasonable monthly payment on a new car, heard good things about Imperial. The staff was friendly, service was great. Ed was able to help us meet our payment goal. Would highly recommend Ed as a sales man - professional and very helpful. More

My Buying Experience I worked with Patrick Wallace to purchase my Chevy Spark. I found Patrick approachable, easy to speak with, professional and courteous. No pressure I worked with Patrick Wallace to purchase my Chevy Spark. I found Patrick approachable, easy to speak with, professional and courteous. No pressure was put on me, which was wonderful! He made it very easy to buy the car. Jason, also, who drew up all of the papers, made it a very easy experience. I did not rate the "Quality of Work" above, as Imperial Chevrolet has not done any work on my Spark so far. Thank you for making the whole experience positive and relaxing. More

Best Dealership On The East (or West) Coast I've been buying new Chevrolet trucks and cars since 1966 on both the West Coast and East. So believe me when I say I've purchased from a large numbe I've been buying new Chevrolet trucks and cars since 1966 on both the West Coast and East. So believe me when I say I've purchased from a large number of Chevrolet dealers for over 40 years. Imperial is by far, the best dealership we've ever encountered. They are the epitome of a new car dealership. I thought I'd seen everything from a car dealer. Imperial Chevrolet is so unique and professional thatmthey literally 'shocked' us with their service. We came in to lease two new vehicles. This was to our first lease agreement but decided that our age, we didn't want to worry about breakdowns or auto repairs anymore. Dave, "Cappy" met with us at 8:30 in the morning, we explained what we were looking for and he spent the next two hours showing us cars and helping us narrow down our selection. We then met the finance manager and submitted our application and in under 4 hours since we walked into the showroom we had completed our transaction. We found the entire staff to be kind, friendly, helpful, professional. I hate the negotiation process, but it was a simple process at Imperial Chevrolet. Sure, there were snags, but the Imperial staff handled everything for us professionally and with great dignity. They are the kind of car company you would enjoy purchasing automobiles for the rest of your car-owning life. They took care of us and they will take care of you. Thank you Dave, Thank you Jason and all of Imperial Staff for your patience, your kindness and especially your professionalism. I really hated parting with our 2001 Monte Carlo and our 2009 HHR, but today we happily have a 2015 Impala and a 2015 Traverse which are just excellent automobiles. I encourage everyone considering a new car or truck to just give "Cappy" a call and tell them Darrell sent ya! More

Outstanding Enjoyed working with Mike made us feel very comfortable ended up walking away feeling we received a good deal, I would recommend the dealership and Mi Enjoyed working with Mike made us feel very comfortable ended up walking away feeling we received a good deal, I would recommend the dealership and Mike to others. More

We buy here for a reason We recently purchased our family's fifth vehicle from Imperial Cars and as usual we had a great experience. We keep coming back because they always h We recently purchased our family's fifth vehicle from Imperial Cars and as usual we had a great experience. We keep coming back because they always have the best inventory and prices around. In my opinion, the size of the dealership's used car inventory gives them the ability to allow more for trade-ins too. Our salesperson Ed Connors, Sales Managers Tim & Tom and Finance Manager Omar all stayed an hour late on a Wednesday night to help us complete the purchase. They worked with us to get a great deal on both the new truck we purchased and the Jeep we traded in. Thanks guys. Our new 2014 Silverado is gorgeous. Knowing it will be cared for by a dealership committed to customer service makes buying from Imperial a no-brainer. We have a 10 year history with this dealership and any issues we've had were solved quickly and to our complete satisfaction. More

New Truck Purchase I had only intended to stop by, check their inventory and ask about some incentives that GM had sent me- there was no intention of buying a new vehicl I had only intended to stop by, check their inventory and ask about some incentives that GM had sent me- there was no intention of buying a new vehicle that particular day. But Ed and Tim were able to come up with a pretty enticing deal and, along with manufacturer incentives, an okay trade offer and some great finance-shopping by Ahmad, I drove off the lot with a new truck. :) More