Imperial Chevrolet

Found what I wanted on my terms Friendly , courteous, and helpful. Found a car to suit my needs in my price range. Then found financing on my terms. Could not be happier with the res Friendly , courteous, and helpful. Found a car to suit my needs in my price range. Then found financing on my terms. Could not be happier with the result. More

Nice ride I went looking for a car. Mike was very helpful. He answered many questions I had. After test driving the Equinox I was hooked. I love it. If you I went looking for a car. Mike was very helpful. He answered many questions I had. After test driving the Equinox I was hooked. I love it. If your looking for a Chevy ask for Mike. He made sure I was happy with my choice. More

Happy See John Earl, just leased a 2015 Chevy malibu, no tricks, no hassle. Took the test drive came to terms pretty quick. I spent last Sunday going to sev See John Earl, just leased a 2015 Chevy malibu, no tricks, no hassle. Took the test drive came to terms pretty quick. I spent last Sunday going to several car lots and left most of them quickly. Very happy with my new car! More

All around great Let me start by saying I really love car shopping now that I visited Imperial It has changed my perspective on what to expect when buying a car. I wen Let me start by saying I really love car shopping now that I visited Imperial It has changed my perspective on what to expect when buying a car. I went to Chevy and talked Dave Capuzziello, really nice guy, he helped me pick out my Impala, believe it or not I went in to buy a Malibu but when I saw and drove the Impala I was in love, He then Introduced me to Timmy wicked nice guy and so funny also Ahmad. I thought the Impala was going to way out of my price range but they made it work for me. I am so happy. Thank you Imperial cars More

E3657 Best experience I've ever had at a car dealership! Mike had a car waiting when I arrived based on what I wanted; I immediately fell in love with the 2 Best experience I've ever had at a car dealership! Mike had a car waiting when I arrived based on what I wanted; I immediately fell in love with the 2010 traverse he picked. He and Omar had the deal done very quickly and I got the car in immaculate condition. More

Great experience! After an awful experience at Baystate Dodge, my husband and I decided to head to Imperial Chevrolet. I had read many positive reviews regarding this d After an awful experience at Baystate Dodge, my husband and I decided to head to Imperial Chevrolet. I had read many positive reviews regarding this dealership and I am very glad we decided to head here. Our sales guy Mike was wonderful. He showed us various Equinox's and a Terrain that would fit the needs of our growing family. He never pressured us into anything and allowed us to view as many as we could so we could make an informed decision. We initially chose another Equinox but I had seen one on the website for a few thousand less, and as soon as I mentioned it to Mike we hustled back outside and checked it out. We then decided that was the vehicle for us. Mike had our trade evaluated and gave us what we feel was a fair price. There was no ridiculous low balling or back and forth. The entire finance experience was wonderful as well. Omar was fantastic with us and never made us feel judged due to our slightly challenged credit situation. We received a great rate and did not have to deal with any hassle. Our Equinox had to undergo some minor repairs, nothing major and the dealership was wonderful through that entire process. On the day we were told my Equinox was all set and ready to come home. we were involved in a fairly serious accident while in the dealer rental we had. Everyone was ok but spending the night in the hospital while 8 months pregnant and very stressed out was not fun. I felt terrible regarding the dealer car and Mike was wonderful when my husband arrived at the dealership the next day. He was more concerned that we were ok rather than worrying about the car. Thank you to all the wonderful employees that made our very stressful weekend much less so and when it comes time for us to purchase another vehicle I know exactly where to go. More

No Regrets love my truck. If it wasn"t for bruce things would of went south real quick , thanks for all your help, and excitement , I did manage to pair my phone so I don"t ha If it wasn"t for bruce things would of went south real quick , thanks for all your help, and excitement , I did manage to pair my phone so I don"t have to buy another truck .I wish someone would review the dinner never did get a chance to eat there ? and the way I was rushed out of there the day I returned and got my sticker coulda been a good chance. My feelings are a bit hurt and it was only week!! I left the table with alot of loose ends and questions . Im not really sure how n when im suppose to take care of my new truck which I plan on haveing for 20 years the relationship after the sale should be consisitant thoughout your departments someone from service and parts should have put that bed matt in the truck only took 2 mins ... the courtesy I guess is what it lacks ..and actions speck louder then words. Paul V More

Great Experience Our salesman Kyle Ives was fabulous! He spent a lot of time with us to make sure we were purchasing the right product. He offered us multiple other op Our salesman Kyle Ives was fabulous! He spent a lot of time with us to make sure we were purchasing the right product. He offered us multiple other options that may fit our needs. It was a very relaxed atmosphere there and we felt no pressure to purchase at that time, although we did end up buying a vehicle in the end. I would recommend Kyle to anyone. He did a fabulous job! We also had a good experience with Ahmad Al- Jallad in the finance Dept. More

My used car experience. I bought a great 2008 Chrysler Pacifica. The engine had a rod blow out the block 8 months after I bought it. Bruce, Tim, had done a GREAT job on helpi I bought a great 2008 Chrysler Pacifica. The engine had a rod blow out the block 8 months after I bought it. Bruce, Tim, had done a GREAT job on helping me get it fixed. More

A Fair Price and overall Excellent Experience I knew I wanted to buy a 2014 Chevrolet Impala. I went looking for a dealership who would answer all my questions and would give me a fair, competiti I knew I wanted to buy a 2014 Chevrolet Impala. I went looking for a dealership who would answer all my questions and would give me a fair, competitive price on the vehicle. I found that at Imperial Chevrolet. Their attention to the customer needs was superb. They have promised to address my every concern with the new car. I guess time will tell, but, so far, a great car shopping experience! More