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Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
September 06, 2018
Happy with our 3rd car bought at imperial! Jazz was very helpful and made sure we got the car we wanted. He was very understanding because there was a bit of a language barrier Witt my parents Jazz was very helpful and made sure we got the car we wanted. He was very understanding because there was a bit of a language barrier Witt my parents but he made sure we were all on the same page. Definitely will be back again! More
by Lmenezes93
Employees Worked With
Jazz Kelley
September 05, 2018
Super easy great service Jazz Kelley was our salesman. Very professional and I highly recommend Jazz as a salesman to everyone. Great experience over all glad we went to Imper Jazz Kelley was our salesman. Very professional and I highly recommend Jazz as a salesman to everyone. Great experience over all glad we went to Imperial and bought the new truck. This is the 3rd truck we've bought here and we will always keep coming back 100% wonderful friendly business. More
by Bigelow, John
Employees Worked With
Jazz Kelley
September 04, 2018
First class experience from sales to business/finance This place handles you like family. I’ve heard great things about this dealership but until I actually entered the lot I couldn’t really appreciate wh This place handles you like family. I’ve heard great things about this dealership but until I actually entered the lot I couldn’t really appreciate what a great group of people that are making this place run so smoothly. Dealt with Ahmad Al-Jallad and this guy really made me feel like I mattered, not just a number. He was knowledgeable and honest. I highly recommend Ahmad on his professionalism, quickness to meet my needs and overall way he treated me and my family. I would send everyone I know to this guy, he really made such a huge purchase go as smoothl and effeciantly as possible. I felt comfortable with the entire process. 5 star service! More
by Rfredette
September 04, 2018
Great knowledge and help! The decision on what car to get was so difficult and he helped me out! Found the perfect car for me and I can’t wait to drive! The decision on what car to get was so difficult and he helped me out! Found the perfect car for me and I can’t wait to drive! More
by Carly.thayer
Employees Worked With
Christopher Foley
August 25, 2018
Everyone at dealership was helpful This was my first experience with this particular dealership and I would recommend them to anyone who is looking for a car new or used. This was my first experience with this particular dealership and I would recommend them to anyone who is looking for a car new or used. More
by Dodge owner
Employees Worked With
Other Employees :
Makayla Smith - sales person, also had an excellent experience
August 23, 2018
No hassle dealer My son and I went looking for an advertised truck at Imperial Chevrolet (it was a Dodge Ram 1500). Our salesperson Chris Foley was very attentive, no My son and I went looking for an advertised truck at Imperial Chevrolet (it was a Dodge Ram 1500). Our salesperson Chris Foley was very attentive, not pushy and worked with us to get a deal my son could afford! Chris was very good about answering his phone and returning calls too. Very happy with the dealer and Chris! More
by massdad
August 21, 2018
2018 Equinox 2.0 with tow package and 252 HP Paul and the crew at Imperial Chevrolet made a good day great with making a what was to be a test drive a purchase instead. the knowledge of the car w Paul and the crew at Imperial Chevrolet made a good day great with making a what was to be a test drive a purchase instead. the knowledge of the car was unsurpassed. Thanks Again to Paul and the team. More
by DadL
August 08, 2018
Go see Chris Foley Chris was great. He got the exact Jeep I was looking for and was quick to get me in to test drive it. Please see him if you need a car. Chris was great. He got the exact Jeep I was looking for and was quick to get me in to test drive it. Please see him if you need a car. More
by Coggs10
July 31, 2018
Warm feeling! I went to Imperial Chevrolet for an oil change on my Malibu. I was greeted with a smile when I walked in and made me feel very welcome. The waiting ar I went to Imperial Chevrolet for an oil change on my Malibu. I was greeted with a smile when I walked in and made me feel very welcome. The waiting area was very comfortable, and they took care of me in a timely manner. More
by Baysailer
Employees Worked With
Patrick Wallace
July 30, 2018
Great Guys! Over the years I purchased a Corvette, a Challenger, Cruz, Cobalt, and an Encore. Of course, everyone wants a good price, but one thing you can count Over the years I purchased a Corvette, a Challenger, Cruz, Cobalt, and an Encore. Of course, everyone wants a good price, but one thing you can count on is always a great experience that's why I continue to come back! More
by Jasmac
