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Imperial Chevrolet
Mendon, MA
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
April 16, 2018
Prechased a truck from them I always buy from them just because of the service they give me. The sales manager always is willing to help because we buy so many trucks from them a I always buy from them just because of the service they give me. The sales manager always is willing to help because we buy so many trucks from them and ever I buy my trucks for my company from them. More
by Dougmacedo
April 15, 2018
Andrea L Ayotte My husband and I are giving Paul Macchi, Omar Ihjul and Bruce D'Ambra a five star rating for there kind and professional service. So easy to work with My husband and I are giving Paul Macchi, Omar Ihjul and Bruce D'Ambra a five star rating for there kind and professional service. So easy to work with, very knowledgeable and just made us feel at home. I could not ask for better service. My rating for this team is Exceptional. Kind and friendly atmosphere for sure. Can't wait to tell my friends and family if they are looking for a car, these guys are the best. I absolutely love my new 2017 Chevy Cruze Premier RS. Thank you so much! More
by Andrea02
April 14, 2018
Great Dealership to deal with. I just bought a new truck. Ahmad Al-Jallad was our finance person. He made our experience pleasurable and fun. He even had my 7year old granddaughter I just bought a new truck. Ahmad Al-Jallad was our finance person. He made our experience pleasurable and fun. He even had my 7year old granddaughter page our salesman. Our salesman was Jean Dalomba. He was great to deal with. He made our experience very relaxed and fun. Highly recommend them. They make a great team. More
by James Bond 007
Employees Worked With
April 13, 2018
Pleasant and Friendly Experience My husband and I are giving Paul Macchi and Ahmad Al-Jallad a "5" rating because they were just very easy to work with. They took time to answer all o My husband and I are giving Paul Macchi and Ahmad Al-Jallad a "5" rating because they were just very easy to work with. They took time to answer all our questions. They explained everything that we needed to know and gave us choices that made it easy for us to decide on. We have a Jeep grande cherokee that we purchased in the Jeep showroom and I have to say that no matter where you are at Imperial you get wonderful, pleasant people. More
by Suzanne
April 08, 2018
2018 Tahoe Friendly and knowledgeable staff. I am very happy with our new SUV and feel great about the decision to purchase from Imperial Chevrolet. Thank you. Friendly and knowledgeable staff. I am very happy with our new SUV and feel great about the decision to purchase from Imperial Chevrolet. Thank you. More
by David Juszkiewicz
April 05, 2018
Friendly and helpful Staff This is my second car purchase from Imperial Chevrolet and both experiences have been great. The staff is very friendly and makes you feel comfortabl This is my second car purchase from Imperial Chevrolet and both experiences have been great. The staff is very friendly and makes you feel comfortable. More
by CustomerService101
April 04, 2018
Great Experience!!!!! We have bought many cars and this experience was by far was the easiest. Firas was extremely helpful and made the process seamless. I would highly r We have bought many cars and this experience was by far was the easiest. Firas was extremely helpful and made the process seamless. I would highly recommend Firas and Imperial. More
by Quinn Family
Employees Worked With
April 02, 2018
EXCELLENT EXPERIENCE I purchased a 2017 Malibu from Imperial Chevrolet on March 26 and the experience was great. The sales rep Paul Macchi was very professional and worke I purchased a 2017 Malibu from Imperial Chevrolet on March 26 and the experience was great. The sales rep Paul Macchi was very professional and worked made the whole process very easy. I will use Paul and Imperial for all future purchases' More
by steven327
Employees Worked With
Paul Macchi
March 27, 2018
So comfortable at Imperial Firas was extremely helpful and made the process as simple as possible. He greeted us immediately and helped us through the process without being over Firas was extremely helpful and made the process as simple as possible. He greeted us immediately and helped us through the process without being overwhelming. He helped make sure we got the most for our trade ins as well as getting the best prices for the "new to us" cars that we purchased. I would highly recommend both Firas and Imperial when you are looking to buy a new car. More
by Chris
March 26, 2018
Great Experience! We went to Imperial just to look at options for a new vehicle. I wasn't sure what I was really looking for though I went with the intention of looking We went to Imperial just to look at options for a new vehicle. I wasn't sure what I was really looking for though I went with the intention of looking at Silverados. Chris McIntyre met my wife & I on the lot and gave us a quick overview of options and things to consider. We searched over the lot and saw a truck that peaked my interest. After a test drive and another Q&A session I was curious to see what the numbers would look like. Chris answered all my questions and kept it no pressure. As a salesman he asked the right questions to ensure what options would actually work for me. I then met with Ahmad Al-Jallad who went above & beyond to get a deal that worked for me. He was understanding and pushed to get me what I wanted. He also was able to answer all my questions pertaining to the agreement. Thank you both for the great service and assistance! More
by CGarland
