Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Imperial Chevrolet
Mendon, MA
1,329 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,329 reviews
February 06, 2023
Worked with Eric Stolberg in the purchase of my new to me Yukon. Easy process/ great deal I am very happy Yukon. Easy process/ great deal I am very happy More
by Johnjeffries619
February 02, 2023
paul macchi is the best salesman i have ever ever had - he was awesome -its the second time i have had him and would love to get him again when i buy another car from imperial this man ROCKS in my book i he was awesome -its the second time i have had him and would love to get him again when i buy another car from imperial this man ROCKS in my book i would give him a 5 star of excellence!!!!! More
by ruggiero.rockstar.steve32
Employees Worked With
February 01, 2023
Paul was awesome from start to finish! ! He was very helpful from start to finish. He was personable and informative. I would highly recommend him to anyone in the market for a vehicle. ! He was very helpful from start to finish. He was personable and informative. I would highly recommend him to anyone in the market for a vehicle. More
by Torikyser94
January 30, 2023
Great price on my '21 XT5. Fair price for my trade in, excellent service from my salesman both during and after the sale. It was a team effort and they all worked with me pro Fair price for my trade in, excellent service from my salesman both during and after the sale. It was a team effort and they all worked with me professionally. More
by Pat
January 26, 2023
Imperial provided me the best service and the best car for my needs. I wanted to downsize to a smaller vehicle but wasn't sure which one. Moe was amazing, especially in helping me find the car that was be for my needs. I wanted to downsize to a smaller vehicle but wasn't sure which one. Moe was amazing, especially in helping me find the car that was best for me. He listened to what I wanted and thoughtfully proceeded in walking me through inventory. His kindness, patience and honesty made this purchase the best and easiest purchase ever. I got the best possible trade for my vehicle and am very satisfied with my new Chevy Blazer! Thank you, Imperial and especially Moe! More
by Sbyrne007
Employees Worked With
January 26, 2023
Excellent. Sam Santriisi was awesome as were TJ and Walter. Very helpful and efficient. Explained everything to us. We are very pleased with our new vehicle Sam Santriisi was awesome as were TJ and Walter. Very helpful and efficient. Explained everything to us. We are very pleased with our new vehicle.g More
by Beth
Employees Worked With
TJ, Walter Garrotte, Sam Santrisi
January 25, 2023
We had a great experience recently when we went to purchase a '19 Chevy Colorado for my spouse. The salesman, Kieth, was very professional and was able to give us an amazing deal. We will we be sure t purchase a '19 Chevy Colorado for my spouse. The salesman, Kieth, was very professional and was able to give us an amazing deal. We will we be sure to return to Imperial for our next vehicle purchase. Thank you More
by ashlie kavanagh
Employees Worked With
January 25, 2023
Purchased my 1st Chevy this month. 22’ Tahoe Z71! I couldn’t have had a better experience at Imperial Chevy. Paul Macchi was kind, patient, knowledgeable and so helpful. If you’re loo 22’ Tahoe Z71! I couldn’t have had a better experience at Imperial Chevy. Paul Macchi was kind, patient, knowledgeable and so helpful. If you’re looking for a Chevy, ask for Paul! More
by Dana101610
January 24, 2023
This is my 6 th vehicle with them ! Stand behind everything and my rep paul Macchi was honest and great to deal with Stand behind everything and my rep paul Macchi was honest and great to deal with More
by Jmcenaney71
Employees Worked With
January 23, 2023
These guys are great - little waiting, forthcoming with pricing and finance options; no pressure; Paul Macchi was a pleasure to work with; very nice showroom with unique sports theme pricing and finance options; no pressure; Paul Macchi was a pleasure to work with; very nice showroom with unique sports theme More
by Bolima
