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Imperial Chevrolet

Mendon, MA

4.6
1,307 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,307 reviews

April 07, 2017

How to Buy at Car in 45 Years Last week my mother and I walked into Imperial Chevrolet to find her the perfect car. We saw the specimen online and were there right when the doors o More

by spicey7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sceviour
Apr 12, 2017 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about yourexperience at Imperial Chevrolet. The entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. hope you will refer your family, friends, colleagues, and acquaintances to us.

April 04, 2017

Knowledgable, caring, personable, trustworthy. Our salesman Firas Ektilah, was a pleasant surprise as I really do not like shopping for a new car. Never any pressure, willing to show us many differ More

by CMR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2017 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about Firas Ektilah and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

April 03, 2017

Best Day ever! This was a top notch dealership. I've been buying cars for over 35 years and this was the most enjoyable purchase. I knew the car I wanted to purcha More

by Johhny Cool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Sollecito, Brian Rishe
Apr 04, 2017 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about Brian Rische and your experience at Imperial Chevrolet. Brian and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 24, 2017

No Pressure, Fair Price, Great People I had been looking online for a pre- owned GMC Terrain for over two months. I had a wish list of items I wanted in the vehicle and finally found a fe More

by Cape Cod Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Jacques Finance Dept., Brian Sceviour
Mar 28, 2017 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about Brian Sceviour, and David Boratyn.and your experience at Imperial Chevrolet. Brian and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep. The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 14, 2017

2012 Jeep Patriot My Wife and I bought a Jeep Patriot from John Earl, who by the way was OUTSTANDING, he bent over backwards for us and more, Also Ahmad Al-Jallad in th More

by CombatDoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Earl
Mar 17, 2017 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about John Earl and your experience at Imperial Chevrolet. John Earl and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Mar 20, 2017 -

CombatDoc responded

Hey John might have a couple of people coming down to see u. Colson

March 12, 2017

Grateful for relaxed atmosphere and customer service We went into the wrong bldg looking for dodge caravans. We walked around and finally someone asked us if they could help. We stated we were looking More

by Wendell & Tammy Whitcomb
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sceviour
Mar 17, 2017 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about Brian Sceviour and your experience at Imperial Chrysler Dodge Ram Jrrp. Brian and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge Ram-Jeep The best complimentwe can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 12, 2017

Stress free experience I bought my first car recently at Imperial and I could not be happier. The search, financing, and pick up of the car was painless. My salesman Firas More

by Jesse Elmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2017 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 05, 2017

Great buying experience! While walking around the lot, a salesman approached us and spent a lot of time showing us vehicles and giving great details to each. After learning t More

by Rhonda Girouard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ghalbouni
Mar 06, 2017 -

Imperial Chevrolet responded

Thank you very much for taking the time to write such a lovely review for Michael Ghalbouni. We're thrilled that you took the time to share your experience. On behalf all the employees of the Imperial family of businesses, I wanted to convey how truly grateful we are to have a wonderful customer like you! Thank you for your business and your enthusiastic support of ours. It means a great deal to us. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

March 01, 2017

Trade in the old and bring on the new I was very impressed with the help all of the gentlemen offered me while purchasing a new vehicle. They were very kind and understanding of my situat More

by loopy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-Jallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about Firas Ektilah and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 28, 2017

Stress-free experience Imperial had so many options for cars that it was easy to find the right one for us. Our salesman was patient with us as we walked around the entire l More

by Ashley111285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2017 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about Firas Ektilah and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler, Dodge. Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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