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Imperial Chevrolet
Mendon, MA
1,309 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,309 reviews
December 22, 2015
2007 Mustang Gt Great experience and fun,fun,fun. Used car but prepped like new under Nyne's care. Very pleased. Best ever! Great place to find a car. Great experience and fun,fun,fun. Used car but prepped like new under Nyne's care. Very pleased. Best ever! Great place to find a car. More
by Dave R
Employees Worked With
Aline Almedia
December 08, 2015
Great dealership Comprei um Chevy cruze a dois meses atras. Fiquei complemente satisfeito com todo o processo deste o atendemento a entrega do carro. Excelente trabalh Comprei um Chevy cruze a dois meses atras. Fiquei complemente satisfeito com todo o processo deste o atendemento a entrega do carro. Excelente trabalho. Vou recomendar as meus amigos. More
by Clebao
Employees Worked With
Aline Almedia
December 01, 2015
Used GMC Sierra Scott Bregnard was great to deal with and would recommend him and Imperial to anyone looking for great service. The truck was exactly what I was looki Scott Bregnard was great to deal with and would recommend him and Imperial to anyone looking for great service. The truck was exactly what I was looking. More
by carguy
Employees Worked With
Scott Bregnard Jr.
November 13, 2015
terrific salesperson from the time we entered the dealership our salesperson,Brian Sceviour,made sure that any of our questions were answered correctly and timely.He showe from the time we entered the dealership our salesperson,Brian Sceviour,made sure that any of our questions were answered correctly and timely.He showed us different models and new his business,a pro.Purchased a Equinox and everything went smoothly. More
by jackg
Employees Worked With
Brian Sceviour
November 08, 2015
Awful experiences I bought multiple cars from this dealership simply because it was convenient and close to home. Each time I felt like I got screwed in many ways. The I bought multiple cars from this dealership simply because it was convenient and close to home. Each time I felt like I got screwed in many ways. These people only care about the bottom line and not at all about the customer. I finally smartened up and went elsewhere. More
by Mandalee
Employees Worked With
Dealt with multiple.
November 02, 2015
No pressure, friendly car buying experience this is the 6th car we've purchased from Imperial and, as usual, it was an easy and non- stressful experience. Our salesman didn't try to confuse us this is the 6th car we've purchased from Imperial and, as usual, it was an easy and non- stressful experience. Our salesman didn't try to confuse us with a lot of numbers - just very straight forward pricing. The manager was willing to negotiate without a lot of wasted time. All in all, we were treated like valued customers and that means a lot. More
by Debbie1978
October 29, 2015
Pleasurable experience! This dealership offers a great selection of vehicles from which to choose from. The salespeople and managers are a delight to work with. In particul This dealership offers a great selection of vehicles from which to choose from. The salespeople and managers are a delight to work with. In particular, Aline Almeida, takes the time to fully understand what you are looking for in a vehicle. I feel she goes above and beyond any other sales rep I ever dealt with at any other dealership. There is no doubt Imperial Chevrolet will be the only dealership I will ever buy from again. My whole experience was enjoyable and I never felt pressured to make a purchase unless I was completely satisfied. In fact, after only two months of making my own purchase, my husband and I returned to Imperial and purchased a new vehicle for him. More
by mklady
October 29, 2015
happy,happy i could not bie more satisfied and happy with them,i had great experience with Aline she is a wonderful person to dill with,i was looking for a dodge i could not bie more satisfied and happy with them,i had great experience with Aline she is a wonderful person to dill with,i was looking for a dodge durango,i couldn't find it,the way i want. them she did take,my name n phone # so she can call me, one week later she call me with a good news,she had the car for me .them i whent over there ,n i got the cars .thank you Aline almeida she is great More
by charleusa
Employees Worked With
Aline Almedia
October 28, 2015
great experience!! we were looking for a 2016 Chevy traverse. And as soon as one came in Scott called us. He knew what we wanted and took care of us right away. I would we were looking for a 2016 Chevy traverse. And as soon as one came in Scott called us. He knew what we wanted and took care of us right away. I would definitely recommend Scott to my friends and family. More
by Donna127
October 20, 2015
Bruce is dishonest These guys manges to lose a five figure check and would t provide a satisfactory answer as to how. Bruce basically accused me of lying about giving t These guys manges to lose a five figure check and would t provide a satisfactory answer as to how. Bruce basically accused me of lying about giving them the check..up in my face. Do yourself a favor, go somewhere else these guys are nice on the outside but as slimy as the day is long behind the scenes. More
by Chevyguy
Employees Worked With
Bruce D’Ambra
