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Imperial Chevrolet

Mendon, MA

4.5
1,315 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,315 reviews

August 18, 2015

Chevrolet Sales/Service AWESOME We purchased our Chevy Equinox last summer from Imperial and have found the sales and service departments to be top notch. Accommodating and always m More

by Tannarue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie (service), Bruce D’Ambra
May 06, 2016 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about Bruce D'Ambra and your experience at Imperial Chevrolet Bruce and Jess along with the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us,

August 17, 2015

First Chevy purchase ever . I was in the market for a 4 door mid-size truck and have only purchased Fords in the past. Where Ford dropped the Ranger and Sport Trac years ago it More

by brianspony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce D’Ambra, Tim Donohue, Chris McIntyre
May 06, 2016 -

Imperial Chevrolet responded

Dear Brianspony: Thank you for your business and for taking the time to share your kind words about Chris McIntyre and your experience at Imperial Chevrolet. Chris Mac and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

August 14, 2015

Didn't buy but great experience with Chris Mac I spoke to a friend who recently purchased a Chevy Silverado from Chris Mac and Imperial. He couldn't say enough about the service. The next day I dro More

by CGloria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McIntyre
May 06, 2016 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about hris MacIntyre and your experience at Imperial Chevrolet. Chris Mac and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

August 02, 2015

Best experience Went into imperial on Friday drove the new truck home 3 hours later! Amazing experience from the second we walked in the door. We were greeted immedia More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce D’Ambra, Scott Bregnard Jr.
May 16, 2016 -

Imperial Chevrolet responded

Dear Becky: Thank you very much for taking the time to write such a lovely review for Scott Bregnard. We're thrilled that you took the time to share your experience. On behalf all the employees of the Imperial family of businesses, I wanted to convey how truly grateful we are to have a wonderful customer like you! Thank you for your business and your enthusiastic support of ours. It means a great deal to us. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

August 01, 2015

Impressive Colby was friendly, knowledgeable and worked with us so we could get the truck we wanted at the price point we wanted. He gave us a gift card for the More

by EJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Craig
May 13, 2016 -

Imperial Chevrolet responded

Thank you very much for taking the time to write such a lovely review. We're thrilled that you took the time to share your experience. On behalf all the employees of the Imperial family of businesses, I wanted to convey how truly grateful we are to have a wonderful customer like you! Thank you for your business and your enthusiastic support of ours. It means a great deal to us. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 31, 2015

Better than expected I had purchased a car back in 2008 and swore I would never go back to this dealership. I had one of the worst experiences ever. About a month ago I More

by Very Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rodney Webster Jr.
Jun 16, 2016 -

Imperial Chevrolet responded

Dear Very Happy: Thank you for your business and for taking the time to share your kind words about your experience at Imperial Chevrolet. The entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.:

July 30, 2015

Great Experience The entire process from pulling in the parking lot to driving my new car was a simply wonderful experience. Scott Bregnard was a great Salesman and wo More

by karen77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bregnard Jr.
Jun 16, 2016 -

Imperial Chevrolet responded

Dear Karen77: Thank you for your business and for taking the time to share your kind words about Scott Bregnard and your experience at Imperial Chevrolet.. Scott and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us. Imperial Cars Imperial Fotd, Chevy, Chrysler-Dodge-Ram-Jeeo

July 24, 2015

Very Positive Experience! Located Chevy Equinox LTZ on line , drove to dealership next afternoon , left 6:30 pm with our vehicle ! Scott was very polite ,personable and know More

by smile5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bregnard Jr.
Jun 16, 2016 -

Imperial Chevrolet responded

Dear Smile5: Thank you for your business and for taking the time to share your kind words about Scott Bregnard and your experience at Imperial Chevrolet. Scott and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 24, 2015

Imperial Chevrolet was terrific Excellent experience! My sales person and other staff were patient, answered all my questions, and just made the entire purchase process stress free More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names but everyone I worked with were great., Aline Almedia
July 22, 2015

great expeience no nonsense dealership great sales support especially john earl our salesman. knowledgeable and organized john brought the sale in without a hitch. More

by pete5509
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Earl
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