Imperial Chrysler Dodge Jeep Ram

Excellent team of people Jason, Gill, Karyn you were amazing! Special thanks to Dave Mello for putting everything together. My daughters first new car....the respect she w Jason, Gill, Karyn you were amazing! Special thanks to Dave Mello for putting everything together. My daughters first new car....the respect she was given by this group was outstanding (I rarely give this kind of review). We will come back. Karyn is the best finance person I have ever dealt with. She spent time with my daughter and thoroughly explained everything, she went above and beyond. Gill did a terrific job! Jason was wonderful to work with. I loved the team work and cooperation! Several other sales people congratulated my daughter and thanked her for buying there, so nice. More

Excellent service Good job rick and Karyn!!!! Thank you for all of the help and speediness of the sale! They Made our car shopping experience very pleasant. Good job rick and Karyn!!!! Thank you for all of the help and speediness of the sale! They Made our car shopping experience very pleasant. More

awsome Unbelievable the way she is. I have recommended her to everyperson I know. I will be buying all my cars in the future with her. Unbelievable the way she is. I have recommended her to everyperson I know. I will be buying all my cars in the future with her. More

Amazing I had the pleasure to have Karyn work with me to help me get into a new car. She was honest and fast working I have never had the opportunity that she I had the pleasure to have Karyn work with me to help me get into a new car. She was honest and fast working I have never had the opportunity that she has given me. Wounderful lady, knows what she is doing and how to get it done More

Great experience I recently bought a new Jeep Grand Cherokee from Imperial, and they did a great job finding me the exact vehicle I wanted. They ended up locating my I recently bought a new Jeep Grand Cherokee from Imperial, and they did a great job finding me the exact vehicle I wanted. They ended up locating my vehicle for me in Rochester, NH and brought it here for me to purchase. I also got a very fair amount for my trade in. Ed Kelley was great and very responsive to what I wanted. He did not give me the runaround like some car salesmen do. He was very straightforward and bent over backwards to get me what I wanted. The financing part was also a very favorable experience. Karyn Ingram was great! She was so friendly and a pleasure to deal with. She was also very knowledgeable and enlightenend me to a number of things I did not previously know. The whole process was quick and painless. More

awesome I have a Dodge dealership 1 mile from my house. I drove 45 min to Imperial b/c I thought Lewis was a honest ,friendly and truthful. I compared 3 simil I have a Dodge dealership 1 mile from my house. I drove 45 min to Imperial b/c I thought Lewis was a honest ,friendly and truthful. I compared 3 similar trucks at 3 dealers, Elmwood Dodge, Bald Hill Dodge and Imperial receiving best price at Imperial. I will recommend Imperial to everyone in the future. Karyn Ingram was excellent very helpful with my financing. More

Quick & Easy The entire process was extremely quick. Ed Kelley was an amazing person to work with because he didn't push me to buy anything and would just be respo The entire process was extremely quick. Ed Kelley was an amazing person to work with because he didn't push me to buy anything and would just be responsive to questions I had. Once he knew the type of car I wanted, he made an amazing suggestion that was affordable and exactly what I was looking for. The fact that I never felt rushed but noticed that the salesmen there would rush themselves for their customers is what will keep me going back. Thank again Ed! More

Great Service My husband and I started dealing with Fino Chrysler Plymouth years ago! Each and every time our experience was very good. We were very glad to see My husband and I started dealing with Fino Chrysler Plymouth years ago! Each and every time our experience was very good. We were very glad to see that even under new ownership that this dealer continues to employ Great Salesman such as Chris Gates and Business Manager Mike Walsh. Chris was very knowledgeable and patient in explaining to us the different features of each vehicle that we test drove. He also listened to us about the fact that we were looking to maybe lease versus purchasing a vehicle. When we decided on a vehicle he took his time and weighed the difference in the lease versus purchase to make sure we came in at the payment we had mentioned to him in the beginning. There were no high pressure tactics and we appreciated this very much! After we came to an agreement on trade-in of my 10 year old Sebring (2004) that by the way was purchased at your dealership. He moved us onto Mike Walsh who took his time to talk to us and make sure we came in at the payment we felt comfortable with. Our vehicle was waiting and ready when I arrived to pick it up and Chris took all the time I needed to explain and help set up the features in voice activation, simply amazing! All in all every time we have come to the Dealership in the little town of Mendon we leave more very happy and satisfied than the previous one. Thank You for having such great employees that really enjoy their jobs and are also working the best deal for their customers. I certainly will be back again! Chris and Mike Thank You so much for everything!!! Ruthie & Charlie Hurlburt More

New Vehicle Purchase I have never had such a positive experience with a car dealer before. From Rick helping my wife and I find the vehicle we wanted,to JP giving us the I have never had such a positive experience with a car dealer before. From Rick helping my wife and I find the vehicle we wanted,to JP giving us the best deal possible and Karyn helping us get financing and giving us extremely helpful tips on our credit report. I would highly recommend this dealership to anyone that wants to be guided and not pushed into finding the perfect car for them at the best price possible. I also have to mention that even the staff I was not directly dealing with was friendly. It is really nice to have that old school customer service and to see employees that seem happy doing what they're doing. Thank you Imperial!!!! More

2014 Taurus Purchase Car had no mats or owner's manual, will have to wait over a week to receive. Rep was very unprofessional in e-mail replies. Car had no mats or owner's manual, will have to wait over a week to receive. Rep was very unprofessional in e-mail replies. More