Imperial Chrysler Dodge Jeep Ram

EXCELLENT TRANSACTION SALES CONSULTANT JIM BURKE WAS OUTSTANDING IN EVERY WAY. BEST EXPERIENCE I EVER HAD AT A DEALERSHIP AND WOULD NOT HESITATE TO CALL HIM IF I NEED ANOT SALES CONSULTANT JIM BURKE WAS OUTSTANDING IN EVERY WAY. BEST EXPERIENCE I EVER HAD AT A DEALERSHIP AND WOULD NOT HESITATE TO CALL HIM IF I NEED ANOTHER VEHICLE. More

Buying a car IS enjoyable I highly recommend Imperial Dealership. Dave Bertulli, recommended by a friend, made me feel comfortable from the start. He spent most of an afterno I highly recommend Imperial Dealership. Dave Bertulli, recommended by a friend, made me feel comfortable from the start. He spent most of an afternoon with me walking the lot and answering so many questions. What patience he has! His honesty and knowledge of the vehicles is outstanding. The transaction went smoothly and my Jeep was ready in 2 days. Dave even brought the car to me! I have since called dealership/ Dave with questions which they answered promptly and even followed up! If you are in the market for a car, go see Dave Bertulli! More

A Sales Experience Worth Writing About! I drove all the way from Vermont to this dealership in Massachusetts because I was able to negotiate the best price, by far, compared to anywhere else I drove all the way from Vermont to this dealership in Massachusetts because I was able to negotiate the best price, by far, compared to anywhere else I shopped. I started with the Internet sales person, which was a rather generic experience. Then I got connected with Ed Kelly in sales and was blown away! Ed is a no-nonsense kind of salesperson and it is no surprise to find out his remarkable professional career was in something very different, which is ironically probably why he is such a great salesperson. He got down to the bottom line quickly and with no "weasling" like so many salesmen. We struck a deal on the phone and I planned my trip down to seal it. At 10:30 on the night before my trip, I had a few questions regarding the transfer of registration and title to VT and sent a message to Ed, not expecting him to respond. To my surprise he jumped right on it and we traded several more messages until I was up to speed. He said the time of day was no concern. When I got to MA, a small wrinkle in the plan caused a small inconvenience for me, which was no fault of the dealership or Ed. Nonetheless, Ed was extremely apologetic and strong-armed the management into giving me a significant added discount for my “discomfort.” I liked the way he took control of the situation without the need to “get approval” for our change of plans and price point. Ed made this deal easy, fair, and honestly--fun! Oh, and he threw in a complimentary dinner at the local diner (blueberry pie a “must”). I have purchased many new cars over the years, and I can honestly say that Ed enabled the best sales experience I have EVER had. I highly recommend connecting with Ed at Imperial if they have a car you are interested in. Be sure to ask him about his professional history and you will be glad you did! More

I never knew there was a "jeep wave "! My husband and I had the pleasure of meeting Ahmed Mourtada who helped us with our car buying experience. He was especially personable and you can tel My husband and I had the pleasure of meeting Ahmed Mourtada who helped us with our car buying experience. He was especially personable and you can tell he cares about his customers. Imperial is a huge dealership and has a lot to offer to fit Everyone's needs. I highly recommend Ahmed for your car buying needs! He even taught us a fun fact about this so called wave that jeep owners have! More

AWESOME SERVICE Very professional and very clean and smooth transaction. I love my new car, they made the visit so pleasant that I would return when i get to change m Very professional and very clean and smooth transaction. I love my new car, they made the visit so pleasant that I would return when i get to change my car again More

Great service I am recently new to the market . When I arrived at the dealership I was greeted by Matt roushia. I told him I was just looking around. And was in the I am recently new to the market . When I arrived at the dealership I was greeted by Matt roushia. I told him I was just looking around. And was in the market for. New jeep He showed me everything the dealership had to offer. When I am ready to purchase I'll probably go back and see mat More

Mark DeToma was an excellent salesperson he put me into a car that fit my needs. The whole process was very speedy. Felt like he really wanted to help me was an excellent salesperson he put me into a car that fit my needs. The whole process was very speedy. Felt like he really wanted to help me More

Service Over the years I had cars of many makes and models. 85% of the time I have my cars serviced at the dealership. I have never experienced the quality of Over the years I had cars of many makes and models. 85% of the time I have my cars serviced at the dealership. I have never experienced the quality of service like I have when I go to Imperial Jeep. They are friendly, they take the time to explain what they will be doing and for what reason. I always feel comfortable asking questions. I am 100% satisfied with there service. More