Imperial Chrysler Dodge Jeep Ram

Awesome Customer Service! I had went in on Wednesday Feb. 24 for my oil change! Was very satisfied with my visit! Didnt have a long wait! Great Customer service! Thanks David I had went in on Wednesday Feb. 24 for my oil change! Was very satisfied with my visit! Didnt have a long wait! Great Customer service! Thanks David Skehan! ?? More

Had a great Service experience with Jim Parsons Anytime your car needs service, there are always so many dire thoughts that go through your mind. However, I have recently needed service on my 2014 Anytime your car needs service, there are always so many dire thoughts that go through your mind. However, I have recently needed service on my 2014 Jeep Grand Cherokee and was lucky enough to deal with Jim Parsons. Jim is a straight shooter from the get go, and goes the extra mile to look out for MY best interests. From doing a complete review of pending recalls to making sure that the repair work is done right and on time. I felt comfortable in dealing with Jim and felt that my BABY was in good hands! Thanks! More

No pressure experience My husband and I went to the dealership over the coldest weekend of the year. We actually went to all three "stores" at Imperial and at each one, the My husband and I went to the dealership over the coldest weekend of the year. We actually went to all three "stores" at Imperial and at each one, they brought the car we wanted to look at into the heated bay so we could take a look. We went back on President's Day with two cars in mind. We worked with Rick P. and found the best deal on a new Dodge Journey that fell within our budget. We then worked with Karyn on financing and she got us a GREAT rate for our loan. I would recommend this dealership to anyone that hates pressure! When we picked up our car, Rick went thru everything with us and we were comfortable with all aspects when we left! More

Great experience Just drove off in my new Jeep Cherokee. Joel Cohen was my salesman. What most impressed me about Joel was the fact that he spent more time with me Just drove off in my new Jeep Cherokee. Joel Cohen was my salesman. What most impressed me about Joel was the fact that he spent more time with me after the sale was completed than he did prior to me buying the vehicle! It was like "old time car buying" when the salesman actually cared about the product you bought and made sure you understood everything about the vehicle before he'd let you drive away. Joel was not "pushy", he listened to what I wanted! He paid attention to detail, and helped make for a very relaxing vehicle purchase. Furthermore, It makes it much easier to buy my vehicle from Imperial knowing the amount of generous donations this company and it's owner have made towards Milford Regional Medical Center. Without them our community would not have close to the resources and quality medical care that we have access to. So it's pretty simple, I got a great vehicle, great deal, and I feel good about my purchase because I know how much is given back to our community! Thank you for the positive experience. More

The best experience I've ever had buying a new car! Buying my new Jeep at imperial in Mendon was the best car buying process I've ever had. Rick made me feel very comfortable right from the beginning! I Buying my new Jeep at imperial in Mendon was the best car buying process I've ever had. Rick made me feel very comfortable right from the beginning! I never felt pressured and even felt like he was looking out for my best interest! He was patient with me and very knowledgeable about all the different features I was looking at. I highly recommend buying a vehicle from Rick Panorese at Imperial Chryler Dodge Jeep in Mendon MA! More

Great Salesmen! I just bought a 2014 Grand Jeep there. Jim Burke went above and beyond what a salesman should do. He worked through all my questions and answered the I just bought a 2014 Grand Jeep there. Jim Burke went above and beyond what a salesman should do. He worked through all my questions and answered them.. He was excellent in his presentation about the vehicle. Since I had my own financing, he pushed through to see that the jeep registration and inspection and detailing was done before pickup. He worked out all the bumps and made my purchase smooth. Great service from him. More

More than Excellent Karyn at Imperial cars is truly a hidden gem of car buying. She was able to find us financing with a very reputable lender at an excellent rate. Not o Karyn at Imperial cars is truly a hidden gem of car buying. She was able to find us financing with a very reputable lender at an excellent rate. Not only is she good at finding a loan, she is very knowledgeable able finance and credit to an extensive degree. Picking the car you want is easy. Financing can be the stressful and scary part. With sharing her knowledge with my husband and I, she put us at ease and helped us get even further on track with finances in general. I had never experienced this before in the car buying process. I believe Karyn truly cares about her customers. More

Best experience So I went to imperial in no hopes of getting a car because of my credit but who knew I actually walked out of there with a great car, all beacause of So I went to imperial in no hopes of getting a car because of my credit but who knew I actually walked out of there with a great car, all beacause of the wonderful and hard work of Karen Ingram from finance, my car sales man Ed Kelly, and the sales manager Aaron Jacobs, they are wonderful people. More