Imperial Chrysler Dodge Jeep Ram

Dodge Trade I I traded in my 2014 Dodge Challenger for a 2014 Dodge Durango. Dave Boratyn was my salesman. This was the second vehicle I dealt with Dave on and I I traded in my 2014 Dodge Challenger for a 2014 Dodge Durango. Dave Boratyn was my salesman. This was the second vehicle I dealt with Dave on and I am very pleased with how things went. Dave does a great job and is very easy to deal with. Karyn Ingram was also extremely helpful on the finance end and some issues I had with license plates. Both Karyn and Dave were very helpful and easy to work with. More

Best Purchasing Experience Ever I recently purchased a new 2016 Jeep Wrangler from Imperial and although I rarely review any establishment, I had such a great experience during the p I recently purchased a new 2016 Jeep Wrangler from Imperial and although I rarely review any establishment, I had such a great experience during the purchasing process I felt obligated to share it here. This is my 4th vehicle purchase and by far the best overall experience. I did my due diligence in searching out pricing between some local Jeep dealers and found “the one” I wanted here and for the lowest price. Because I reached out via email prior to coming to the lot, I had a salesman, Ed Kelly, expecting my arrival on a snowy Sunday. Which, by the way, upon entering the show room I had the door opened for me and was pleasantly greeted by other salesman and escorted to Ed’s desk. Ed sat down with me, reviewed what I was looking for and gave me very straightforward remarks on different models. I was instantly comfortable and relieved that he was my salesman as the typical car salesman stereotype was erased within the first few minutes of our conversation. He had a couple vehicles ready for me to test drive and quickly had my trade in appraised. I never once felt like I was being taken advantage of, being a female that has happened in the past at dealerships. As far as salesman, Ed has my loyalty for as long as he works there. The financing process was not at all what I have been accustomed to either. I’ve spent over three hours in financing in the past and the total paperwork/finance process here was about an hour. Again, all the add-ons/options were explained to me but not pushed on me and Rami Awad was very entertaining during a dull process! I was also approached by one of the managers to check in and see how the sales team was doing and to ensure I was happy with my experience. I drove off that day, only a few hours later, in my new car and could not be happier. I urge anyone who is looking for a car to visit Ed and the team at Imperial Cars! More

great experience Overall experience was excellent, here I purchased a 2006 Jeep Liberty Sport. The business manager Karyn Ingram was extremely helpful and her knowled Overall experience was excellent, here I purchased a 2006 Jeep Liberty Sport. The business manager Karyn Ingram was extremely helpful and her knowledge on finances is priceless. My salesman Chris Gates is very good at what he does, friendly and no bull-games as I have experienced at a previous dealership. I live two and a half hours away, it was worth the drive. Thank you. More

Fast,friendly, and accommodating I leased a 2014 Jeep Grand (2nd time leasing from them) the sales person Rick Panorese searched for a couple days to find exactly what I was looking f I leased a 2014 Jeep Grand (2nd time leasing from them) the sales person Rick Panorese searched for a couple days to find exactly what I was looking for. Once it was found I looked at it and the deal was done within the hour. I was so please my husband went there in the spring a purchased a Jeep Cheeroke from the same sales person. More

New 2015 Jeep Grand Cherokee Limited 4x4 The dealership was great to work with, especially my salesman, Frank Dumas. He made the purchasing process easy and effortless with his vast experien The dealership was great to work with, especially my salesman, Frank Dumas. He made the purchasing process easy and effortless with his vast experience in the industry. He is very knowledgeable on the Jeeps, their features and how to get the right package with options that I was looking for. They had the exact car which met my budget and option needs. After the purchase, they prepared the vehicle with a great attention to detail and a full tank of gas. Plates and registration were ready to go and they have been checking in since the purchase to make sure I was satisfied. Karyn had the final documents prepared to sign. She explained any extra items that were available for purchase, including the extended warranty, tire protection, etc. As soon as I was debriefed on this, I was brought to the car, given the keys and I drove away with a big smile. Their selection is some of the largest and vast that I have ever seen. More

Great Car Buying Experience I purchased a 2013 Jeep Wrangler Sport Unlimited from Imperial Chrysler Dodge Jeep Ram, December 13, 2015. I went there specifically for a Jeep Wrangl I purchased a 2013 Jeep Wrangler Sport Unlimited from Imperial Chrysler Dodge Jeep Ram, December 13, 2015. I went there specifically for a Jeep Wrangler Unlimited and after visiting several dealerships Imperial couldn't be beat in Quality, Price, and Service. My experience with Sales Man, Frank Dumas was very pleasant. He was no pressure, knowledgeable, and the process was orderly. I went to Imperial at 4pm and drove out with my new car at 6pm. They do all the work for you. I would highly recommend this dealership to anyone who asked. More

Excellent customer service The customer service was beyond excellent. Karyn Ingram helped us with financing, and explained the process thoroughly. It was very apparent how kno The customer service was beyond excellent. Karyn Ingram helped us with financing, and explained the process thoroughly. It was very apparent how knowledgeable she is in her position! Jim Burke was our salesman, and he, too, was awesome guiding us along through the vehicle purchase and showing us how everything in the vehicle works! Our initial meeting at the dealership was with Aaron Jacobs who answered our questions before we met with Mr. Burke. Imperial dealership teams are first-rate! More

felt relaxed, non-pressured The Sales Rep (Gill) was very knowledgeable about the vehicles I was interested in. I didn’t feel pressured or that I was being taken advantage. A lar The Sales Rep (Gill) was very knowledgeable about the vehicles I was interested in. I didn’t feel pressured or that I was being taken advantage. A large selection of cars is also nice. More

Great dealer, great buying experience! I was in the market for a new truck and decided to stop in at imperial Chrysler as we also purchased my wife's Grand Cherokee from them as well. The I was in the market for a new truck and decided to stop in at imperial Chrysler as we also purchased my wife's Grand Cherokee from them as well. The salesman Marc Mastroanni who also sold us the Grand Cherokee showed me a megacab that had been traded in! After a couple road tests I decided to purchase the vehicle . The whole transaction was flawless and relaxed including financing with Jeff over at the ford building. The hardest part of the whole ordeal was saying goodbye to my old diesel ram! I highly recommend imperial to everyone who is looking a automobile ! More