Imperial Chrysler Dodge Jeep Ram

Fun Time Ed Kelly, What can I say? The guy goes above and beyond for his customers. You ask you receive. You don't ask and you still receive. He helped me like Ed Kelly, What can I say? The guy goes above and beyond for his customers. You ask you receive. You don't ask and you still receive. He helped me like no other sales guy has and I've had many at Imperial. He will be my go to guy from now on and I will recommend him to any and all that ask. Mr. Meehan you have one great asset working for you. Mike Walsh..worked hard to get me where I needed to be and got me into a car I wanted. Thanks a thousand times to you two. I will not forget it. It was a long trip but we got it done. Thanks Ed and Mike. Steve More

Purchasing a vehicle at Imperial. Visited Imperial only knowing that we wanted a used vehicle, under $20,000. Greeted by Lewis Atkins in a professional manner with absolutely no pressu Visited Imperial only knowing that we wanted a used vehicle, under $20,000. Greeted by Lewis Atkins in a professional manner with absolutely no pressure. More

Great Experience Thank you to Ken Bowers and Karyn Ingram for making a very difficult situation a good one. Unfortunately I had to sell the minivan back that I recentl Thank you to Ken Bowers and Karyn Ingram for making a very difficult situation a good one. Unfortunately I had to sell the minivan back that I recently bought for my boyfriend. Not only did Ken help with the minivan I traded in my other car too and got a great deal on a Jeep Cherokee. I thought it was going to be a stressful day but Ken and Karyn were great to work with and made it a nice experience. I love my new car and got rid of the unneeded minivan thank you! More

Excellent Everyone from sales (Andy Clair) to the financing department (Kayrn Ingram) to the young men who delivered me the vehicle were friendly, informative, Everyone from sales (Andy Clair) to the financing department (Kayrn Ingram) to the young men who delivered me the vehicle were friendly, informative, professional just down right great people. They made you feel like they were as excited about me getting my new car as I was. Great experience and I highly recommend them and the dealership to everyone I know. They make you feel like a VIP. More

FANTASTIC Ed and Mike did a terrific job -- everything was handled professionally and to my convenience. They made the purchase of my new jeep quick and easy, w Ed and Mike did a terrific job -- everything was handled professionally and to my convenience. They made the purchase of my new jeep quick and easy, while answering all the necessary questions that I had. The service was great and I'd highly recommended both of them to anyone looking for a new vehicle. More

Incredible financial professional As a first time car owner, Karyn was an incredible financial professional when it came to helping me purchase my new Chrysler and preparing my financi As a first time car owner, Karyn was an incredible financial professional when it came to helping me purchase my new Chrysler and preparing my financial plan. She worked with us tirelessly for multiple hours until past closing hours, and possessed a phenomenal customer service and honesty with our deal. Her knowledge and personality was unprecedented and gave us a great first impression of the dealership as a whole. We will come back because of her vibrant energy and exquisite knowledge. Thank you Karyn! Sincerely, Allison Manning More

My review 29JUL14 I decided after years of "purchasing" and trading in, I was going to try a lease. I did some searching on line for information, but in the end, having I decided after years of "purchasing" and trading in, I was going to try a lease. I did some searching on line for information, but in the end, having my salesman Ed Kelly help me through the plethora of information and comparisons, was much needed and appreciated. Ed was professional, while being friendly and open. He actually made vehicle shopping a pleasant experience. It's one of my least favorite things to do, so I was shocked how much better a friendly, knowledgable, salesman could improve the whole experience. Ed spent a lot of time with me, went around the lot, even after I thought I picked out what I wanted, he made sure I was satisfied with my decision. He checked in on me as my delivery day was his day off, that was very reassuring.Karyn Ingram is amazing as well. Focused, professional, and a great help during the whole leasing process. She is clearly knowledgable, yet speaks to customers in terms we can all relate to. Karyn puts her all into the financial office, and it shows. I have no idea how she stays so pleasant all dsy, she has a tough job! I didn't get to speak to Aaron Jacobs much during the lease process, but I know he was an integral part of making the numbers work, and making sure I was a happy customer. I personally met Aaron on my delivery day, I found him very pleasant, helpful and willing to go out of his way for customers. Ed checked in again even after delivery to make sure all was well. I will never shop anywhere else! More

AMAZING Simply put I am not a slam dunk when it comes to financing but that does not change the fact I had a rather specific budget in mind when I began looki Simply put I am not a slam dunk when it comes to financing but that does not change the fact I had a rather specific budget in mind when I began looking for my next vehicle. I did some online shopping, received finance offers in the mail & thought perhaps now is a good time to check things out and see what if anything may work. I was driving a very reliable, do as it should 2008 Ford Taurus, that I also purchased from Imperial Chrysler. There was nothing wrong with the car it still ran & looked pretty good (a good vacuuming would not have hurt it but truly any issues were cosmetic), I did not NEED a new car. However there are specific reasons I choose this dealership repeatedly & at the top of my list are Karyn Ingram, JP Carlo & Rick Panorese. If honesty, integrity and simply put being treated as a person, not a cog in an assembly line of getting folks into any car and out the door are things you require for your car buying experience stop at Imperial Chrysler. The dealership is busy (that happens when you're good at what you do) but I was never rushed or forgotten about, even better my choices were not limited because my financing was JP, Karyn & Rick wanted to make sure the car I chose I LOVED & JP was quick to reassure me if it did not work there were others. This was not a one & done if it doesn't work we're done with you. Karyn...I want people reading this to understand I'm not into writing reviews or being overly complimentary, Karyn is the real deal, period. She has never over promised and under delivered. She is exceptional at what she does and those she comes into contact with reap the benefits, she is an incredible asset. Anyone can do a job Karyn inspires customer loyalty, JP & Rick Panorese do the same! Rick delivered my car, explained everything, said what he meant and meant what he said. I LOVE my new black on black Chrysler 200. Imperial is it for me, I highly recommend them and these people in particular. Exemplary experience. More

My "New" Jeep Wrangler Sport! My husband and I decided to stop by Imperial to "just take a browse" through the selection of Jeep Wranglers that they had on the lot. We were simply My husband and I decided to stop by Imperial to "just take a browse" through the selection of Jeep Wranglers that they had on the lot. We were simply trying to decide if we were going to purchase a vehicle or keep the 2 we had. NO intention to buy on that day, and perhaps not at all. We were approached by Ed Kelly, who was more than happy to help, even after knowing that we were not going to purchase. He helped us decifer whether it would best to buy new or pre-owned. He guided us to the vehicles that matched what we were looking for, we test drove all that we desired, and with his laid-back, no-rush, no-pressure approach, we actually made the decision to buy. From beginning to end, through negotiation, and credit with Karyn Ingram (who is both friendly and very knowledgable) the ENTIRE process was pleasant! And, really, who can say that about buying a car??! It's always been someting I've dreaded! So THANK YOU for making this process easy and stress-free when we expected the exact opposite! More

"The Best" I went in thinking this will be a long day at the dealer. I was pleasantly surprised, in and out. Rick Panorese listen to my request and got me to the I went in thinking this will be a long day at the dealer. I was pleasantly surprised, in and out. Rick Panorese listen to my request and got me to the right car the first trip out to the lot. From test drive to trade in to finance it was the best experience I ever had purchasing a car. When you get there ask for "Rick". More