Imperial Ford
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Eddie Kelley is the man to see. Bought my first car from Imperial, won’t be the last. Eddie has been my entire family’s preferred salesman for years, and now I understand how th Bought my first car from Imperial, won’t be the last. Eddie has been my entire family’s preferred salesman for years, and now I understand how that came to pass. Hassle-free, no stress, and a great deal at the end of the day. Everything one could want from a car buying experience. More
Lynda Glassey. My sales person Smart Patient and. very accommodating The first time I didn’t feel pressured looking at trucks My sales person Smart Patient and. very accommodating The first time I didn’t feel pressured looking at trucks More
Dean Childs went above and beyond to make sure my girlfriend and I were happy. This was our first time buying a personal vehicle from Imperial Ford. It was also our first time purchasing a Truck. He girlfriend and I were happy. This was our first time buying a personal vehicle from Imperial Ford. It was also our first time purchasing a Truck. He was very considerate, easy to work with and didn’t give us a hard time at all. I would highly recommend anyone in need of a vehicle to reach out to Dean. He’s the best! More
Purchased two vehicles from the Imperial Ford dealer recently. Brian O'Malley made the process easy. He is a very helpful salesman. The car and truck are just what I was looking for! recently. Brian O'Malley made the process easy. He is a very helpful salesman. The car and truck are just what I was looking for! More
All around great experience coolest dealership I've ever been to staff very helpful made it very easy to make a choice and buy a truck been to staff very helpful made it very easy to make a choice and buy a truck More
Morgan Johnson is extremely helpful, patient, and honest. I highly recommend working with her. I was in a very difficult situation with my previous car, and Morgan went above and beyond to make the situation I highly recommend working with her. I was in a very difficult situation with my previous car, and Morgan went above and beyond to make the situation right. She spent multiple days helping me find a replacement for my car and never made me feel rushed or pressured to make a decision. She did not stand to make much (if any) money off of my car purchase but still went out of her way to help me find the best possible option. She was excellent with communication, professional, thoughtful, and easy to work with. Morgan went above and beyond to make the process as easy as possible for me and arranged to have the car delivered. She also took my calls/texts outside of her work hours on multiple occasions. Once I had purchased the new car, she continued to follow up to make sure everything had worked out. I have spoken to numerous car salespeople, and I can honestly say that Morgan was the best, most genuine person I have ever worked with at a car dealership. Highly, highly recommend. More
Just bought a Ford Explorer at Imperial Ford. Tom D, Audie and Mike D helped make it the easiest car buying experience We have ever had. Thanks guys for the help! Tom D, Audie and Mike D helped make it the easiest car buying experience We have ever had. Thanks guys for the help! More
I highly recommend Justin Gariepy in the Imperial Ford service department. I was in a difficult situation with my vehicle (multiple large, expensive service issues which were out of my control), and I wor service department. I was in a difficult situation with my vehicle (multiple large, expensive service issues which were out of my control), and I worked with Justin on multiple occasions. He was patient, thoughtful, honest, and very willing to help me. He took time to listen to my concerns and went out of his way to help make the situation right. He provided guidance on how to handle these issues and took time to look into all possible solutions to what was going on. I ended up purchasing a new vehicle, and Justin went out of his way to look into the vehicle's service history before I made a final decision. He checked the car himself before I took it home, and continued to check on me during the weeks after I purchased a new car. I had complete trust in Justin's judgement and guidance and I highly recommend working with him for service issues. More
This was a wonderful stress free experience, Dean knows so much about cars so impressed with his knowledge. I came with a list of questions and he answered all of them without any hesitation. I would rec so much about cars so impressed with his knowledge. I came with a list of questions and he answered all of them without any hesitation. I would recommend him to my friends and family. More








