Imperial Ford

I recently bought a new truck at Imperial Ford and am so glad I did! I had looked at the same truck elsewhere and received a really great price from them, but given where I live AND the view I already had o glad I did! I had looked at the same truck elsewhere and received a really great price from them, but given where I live AND the view I already had of Imperial (I stop at the gas station every week, love the annual car show they have and the Christmas display done at the owner's home, etc.) I really wanted to buy from them. Mike DiMella and Doug Hood worked SO HARD to match the deal from the other dealership, and in the long run ended up beating it! They went and found me exactly what I was looking for and didn't waste any of my time trying to convince me otherwise (I'll admit I'm pretty particular and stubborn!). Overall, hands down a great experience. I have family members who were impresses as well and when my Dad is ready to trade his truck in I know he'll be headed their way. Oh and the diner on-site was wonderful as well—great food & service! More

Dear Mr. Meehan, I just wanted to let you know Dear Mr. Meehan, I just wanted to let you know that your dealership has to be the best place to buy a vehicle. I went in last weekend and purc Dear Mr. Meehan, I just wanted to let you know that your dealership has to be the best place to buy a vehicle. I went in last weekend and purchased a pickup truck. After a week of driving it, I realized it was the wrong kind of vehicle for me. I went there again today, and salesman Edward Kelly was outstanding. He helped me trade in the truck, and I went home with something much better. Mr. Kelly was very helpful and professional, and I hope you keep him around for a long time. I will definitely be referring your dealership and Mr. Kelly to anyone who is looking for a new or used vehicle. Sincerely, Louis More

My salesman, Dennis Leoleis, was phenomenal. Not only did he help me find an ideal car, he also drives the same model personally! With his guidance, we were able to create a deal that was equitable to both o he help me find an ideal car, he also drives the same model personally! With his guidance, we were able to create a deal that was equitable to both of us... and my needs were not easy to meet. Dennis went above and beyond the call of duty. Not to be outdone, Jeff Nadim, the finance manager, also worked overtime to present an equitable deal. Although I had already arranged for financing, he was able to present a better package AND included an extended warranty! Imperial Ford provided the best car buying experience possible. I will always start my next car buying experience there. More

Seems kinda fishy so many 5 stars for this place. But I'm sure they're all legit right? . Offered a ridiculous price for my trade in. Didn't even budge a dollar from their " internet price" even though I'm sure they're all legit right? . Offered a ridiculous price for my trade in. Didn't even budge a dollar from their " internet price" even though the vehicle is now on eBay with best offer? Unreal. I brought an I pad in and got a couple of looks from salesmen. The whole place is pretty new but already feels dated. 50s diner sports theme? FYI I live in the town the dealership is located in. Terrible. More

It was a great pleasure to meet you this past weekend, Mike (DiMella, Imperial Ford Sales Manager), and an even greater pleasure doing business with Imperial Cars. As you know, we purchased a Mercury Mila Mike (DiMella, Imperial Ford Sales Manager), and an even greater pleasure doing business with Imperial Cars. As you know, we purchased a Mercury Milan yesterday and I am writing to compliment your sales consultant, Dennis Leoleis. Throughout the sales process, Dennis comported himself in a manner the exact opposite of the old stereotype of the “used car salesman.” We were entirely comfortable with Dennis throughout the engagement. He showed us several cars completely based on our expressed interests. At no point did we feel that we were being pushed into something that we may not want. He answered every question, showed us the cars that he thought we’d like, and gave us complete confidence in his trustworthiness and integrity. Once we made the choice of an automobile, Dennis continued to impress us with his dedication. He stayed until 9:00 p.m. on the day that the dealership normally closed at 6:00 (which we only learned about because we asked him). He was very helpful in making sure that all of our questions were answered and that we were completely comfortable with the transaction and the automobile itself. As a final note, my wife drove the car to Maine this morning and called this evening. She loves the car! She is clearly and obviously delighted. I conclude with repeated thanks to you and your entire team, especially Dennis, with whom we were so impressed. More

Just wanted to let you know that buying 2 new vehicles from Imperial Cars in the last year has totally changed my opinion of car dealers. Your Imperial Ford manager Mike Kind and salesman Brian Rishe are from Imperial Cars in the last year has totally changed my opinion of car dealers. Your Imperial Ford manager Mike Kind and salesman Brian Rishe are awesome. My experience was spectacular. I would also like to thank you for the car show and Millis Wonderland Christmas lights: my young son loves them both. Being from Mendon, I think that you’re great for this community. Keep up the good work and thank you. More

I would like to start by saying that the team at Imperial ford was outstanding by the time we stepped out of our vehicle till the time they handed me the keys to my new 2013 F-150 STX. The facility is top n ford was outstanding by the time we stepped out of our vehicle till the time they handed me the keys to my new 2013 F-150 STX. The facility is top notch from the cleanliness from the parking to the restrooms, they really take pride in there apperance to the public. Our salesmen Mike Peters was great. He was very knowledgeable on the in and outs of the vehicle. I can honestly say I didn't at anytime feel like I was being fed a line of xx at anytime my wife and I was there. They did everything the could to make us feel valued as a customer. We will never buy another vehicle from anyone or anywhere else. They also worked with us on the best deal on the vehicle, I told them I didn't want to haggle over nickles and dimes to get this vehicle, and we didn't. I could have maybe saved a few more dollars if I took there price and went to another dealer and back to them, but like I said from the first time you walk through the door and meet the staff you want to buy the vehicle from them. No games was a big thing for me all I wanted was a honest price for what I believe is the greatest pick-up truck in the world. So in closing I would and have told everyone I know to go to Imperial Ford to buy there next vehicle and also the diner Miss Mendon is GREAT. More

I just purchased a 2013 Ford Escape. My salesperson was Mike Peters. I had a VERY pleasant experience with him. I am not too crazy about some of my experiences with car salespeople, but he was excellent. H Mike Peters. I had a VERY pleasant experience with him. I am not too crazy about some of my experiences with car salespeople, but he was excellent. He was very down to earth, not pushy, and answered all of my questions with knowledge and competence. I nearly purchased a Honda CR-V but was stymied at the end over a trade-in. Their loss was Imperial’s gain. But I digress; this is about Mike. He worked hard to get me the best deal possible and stayed with it. I felt that he worked hard for both sides. I know Imperial needs to make a profit, but it is nice to feel the salesperson wants you to win too. It does not always feel that way. Thanks Again Mike Peters. Seak out this sales person you will be happy that you did. I liked my purchase so much I purchased a second Escape for my self 3 weeks later, from Imperial and Mike Peters. Rich J. More

I just wanted you to know that my wife and I had the best (6 Star) shopping experience we have ever encountered. Your Salesman (Dean Childs) and Sales Manager Michael DiMella helped make this so, as they are (6 Star) shopping experience we have ever encountered. Your Salesman (Dean Childs) and Sales Manager Michael DiMella helped make this so, as they are the most polite, courteous, and well trained Ford specialists. Your Ford showroom is most beautiful, and being music lovers ourselves, made our shopping delightful (the collection of music memorabilia is fantastic). I also want to give a special shout out to your Financial Officer Jeff Nadim. If it weren't for him, our purchase would have never happened. Talk about going above and beyond the call of duty! He is the reason my wife and I will praise Imperial Ford to all of our friends and family. Please give your team a special thanks from us (including your Reconditioning Center). IT’S WELL DESERVED . . . More

Wanted to take a minute to send a note about Mike Peters. You may recall he helped my wife and me with the red Explorer Sport we purchased from Imperial two weeks ago. This is the second vehicle Mike has sol You may recall he helped my wife and me with the red Explorer Sport we purchased from Imperial two weeks ago. This is the second vehicle Mike has sold us in the last few years and we couldn't be more satisfied with Imperial because of him. He's polite, professional, and knowledgeable and follows through with what he says he's going to do. He's made both our carWanted to take a minute to send a note about Mike Peters. You may recall he helped my wife and me with the red Explorer Sport we purchased from Imperial two weeks ago. This is the second vehicle Mike has sold us in the last few years and we couldn't be more satisfied with Imperial because of him. He's polite, professional, and knowledgeable and follows through with what he says he's going to do. He's made both our car-buying experiences with Imperial terrific. We appreciate working with Mike and will most certainly visit him and Imperial again when we're ready for our next vehicle. More