Imperial Toyota

I recently had my car serviced at this location. My experience at this location was outstanding. Not only was my service advisor Ivan friendly. He was patience and extremely knowledgeable about cars. experience at this location was outstanding. Not only was my service advisor Ivan friendly. He was patience and extremely knowledgeable about cars. More

I did not think any dealership today would use the old bait and switch routine to get a person to visit their facility. Sadly, that is exactly what happened to me on 11/27/2021. The vehicle shown on the bait and switch routine to get a person to visit their facility. Sadly, that is exactly what happened to me on 11/27/2021. The vehicle shown on their internet site, (which is why I visited them) was not what they brought out for me to test drive. The internet vehicle a ( blue Toyota Corolla SE 2020) was substituted by a ( tan Toyota Corolla 2017) instead, and had no where near the features of the vehicle I wanted to buy. I feel bad for the salesperson who searched for the invisible blue car to no avail, and was told to substitute what I wanted for a lesser vehicle. When I arrived home, the first thing I did was to checked their site, and low and behold, the bait vehicle is still being offered. Their scheme did not work on me, and I hope no one else is fooled by it. More

My experience at Imperial Cars in Milford was impeccable. My salesman Paul was more than a pleasure to work with. He was attentive, flexible, accommodating and super friendly. I enjoyed every minute of the c My salesman Paul was more than a pleasure to work with. He was attentive, flexible, accommodating and super friendly. I enjoyed every minute of the car buying process (as much as someone can, ha!) and will absolutely be purchasing future cars here. More

I recently was referred to Imperial Toyota by Ed Kelly over at Imperial Cars in Mendon. Great guy. Erica Carbone was my sales rep. She was patient, kind and very knowledgeable and took great care of check over at Imperial Cars in Mendon. Great guy. Erica Carbone was my sales rep. She was patient, kind and very knowledgeable and took great care of checking off the boxes I had on my list. A big shout out to Manager Bob Baillargeon for going the extra mile to make sure I got the deal I needed. I highly recommend anyone looking for a great deal whether buying a new or used vehicle to go experience Imperial Cars.com for all your buying needs. Five Stars! More

I visited Imperial Toyota for an oil change and tire rotation. I was treated with courtesy and respect. Jen Anderson was very helpful. The service was reasonably priced and didn't take very long . rotation. I was treated with courtesy and respect. Jen Anderson was very helpful. The service was reasonably priced and didn't take very long . Thank you. Joanne Hines More

Confusing place, service rep doesn't return customer calls, 4..5 months and service paid for not completed. Refund refused. calls, 4..5 months and service paid for not completed. Refund refused. More

Went in for some basic service (oil & filter, tire rotation) and the entire process was seamless. From scheduling (appointment was made timely) to the actual appointment, everyone was professional an rotation) and the entire process was seamless. From scheduling (appointment was made timely) to the actual appointment, everyone was professional and accommodating. Thank you to Kevin Defrancesco and the entire team. More

My experience with Imperial Toyota was nothing less than excellent. They were able to provide a service appointment the same day I called. I worked with Kevin Defrancesco who was very cordial, informative a excellent. They were able to provide a service appointment the same day I called. I worked with Kevin Defrancesco who was very cordial, informative and a true professional. Great experience!! More

Service was so quick and was in and out within 1 hour. I worked with Roger and will be back worked with Roger and will be back More

Bob was fantastic, he explained everything in detail. He called back every single time. It was a pleasure. called back every single time. It was a pleasure. More