Imperial Toyota - Service Center

Curtis Jones was very knowledgeable and friendly! He made my visit as enjoyable as going to the dealership can be! Thanks again to you for being such a nice employee! He made my visit as enjoyable as going to the dealership can be! Thanks again to you for being such a nice employee! More

Gene has been my service advisor for years. He’s knowledgeable and professional. Gene updates me throughout the entire process and provides recommendations according to the needs for my vehic He’s knowledgeable and professional. Gene updates me throughout the entire process and provides recommendations according to the needs for my vehicle. I have a Toyota Dealership 8 minutes from my home but I use and drive 35 minutes because of the excellent service Gene provides. More

’ve been getting my oil changes and service at this Toyota dealership for years, and Gene is always my go-to service provider. He consistently goes above and beyond to ensure everything is done right a Toyota dealership for years, and Gene is always my go-to service provider. He consistently goes above and beyond to ensure everything is done right and that I’m well taken care of. His positive attitude and helpfulness truly make a difference. I really appreciate all that he does! More

I always go to Gene D in the Service Dept. He’s always on top of everything and helps me with whatever I need - and it really makes a difference to have a go-to person you can count on these d He’s always on top of everything and helps me with whatever I need - and it really makes a difference to have a go-to person you can count on these days. He’s super responsive on email and phone and makes it all just so much easier and better of an experience to navigate my service needs. Thanks for everything Gene!! More

I always look forward to seeing my service advisor! He always puts me at ease! I highly recommend Jarett Veins!! He always puts me at ease! I highly recommend Jarett Veins!! More

Jarett was very helpful and explained the service report to me. He answered all of my questions and was very nice. His colleagues kept coming over to ask him questions and he helped all of them with great k to me. He answered all of my questions and was very nice. His colleagues kept coming over to ask him questions and he helped all of them with great knowledge. More

I always receive great service at Milford Imperial Toyota. They have great attention-to-detail and take time to speak to all concerns. Toyota. They have great attention-to-detail and take time to speak to all concerns. More

As a customer at this dealership today (6-27-2025) I was very impressed with the service department. I was treated respectfully, professionally and in a friendly manner. All my questions and concerns w was very impressed with the service department. I was treated respectfully, professionally and in a friendly manner. All my questions and concerns were addressed to my satisfaction. I was given documentation at the end of my visit that was easy to read and clearly listed the services provided. Future suggestions were provided to ensure my safety for traveling in my vehicle. I would highly recommend this dealership to my family and friends. More

Greatest service, greatest staff! ! So freindly, so helpful! Special super thank you to Curtis Jones!! ! So freindly, so helpful! Special super thank you to Curtis Jones!! More

Glad I found my new Toyota Dealer! I am new to the area. The back hatch shock on my Rav Prime broke. I brought it to Imperial and they were able to fix it, no problem. They even offere I am new to the area. The back hatch shock on my Rav Prime broke. I brought it to Imperial and they were able to fix it, no problem. They even offered complementary transport to/from dealership. Curtis was helpful and answered all my questions.. More