Impex Auto Sales

Total slimeballs. Delivered me a truck with gas in the diesel tank and they are refusing to pay for it! Buyers beware Delivered me a truck with gas in the diesel tank and they are refusing to pay for it! Buyers beware More

Found car online and did all negotiating by email and phone. It took a few days but was able to get car I wanted at fair price. Teryl was good to work with. phone. It took a few days but was able to get car I wanted at fair price. Teryl was good to work with. More

Terrible customer service when I purchased a car here a couple months back. Scammed into getting the lojack service, which I absolutely did not want. Was told by Chris that it was not optional and I had couple months back. Scammed into getting the lojack service, which I absolutely did not want. Was told by Chris that it was not optional and I had to get it. Should have looked more closely at the paperwork I signed with Julian, but the paperwork can get a little overwhelming. Turns out they had me sign a form that specifically said I declined the Lojack service, and one signing up for it. How does that work?? Meanwhile I paid in cash with a cashier's check from my bank. There was absolutely no loan involved. After not receiving my title after a couple months, I contacted the DMV who told me the title application was filed with my bank as a lienholder, and my bank has my title. So they added in the lien on my car, for a loan I didn't have on my title application, AFTER I signed it and left. Now I have to deal with my bank to get the lien removed from my car and get my title. Absolutely would not recommend or ever purchase from here again. More

Pleasant experience! Chris Bruce was helpful and had the vehicle ready for test drive when I arrived. Chris Bruce was helpful and had the vehicle ready for test drive when I arrived. More

I wish that I could say Impex stands apart from other dealers, but unfortunately they seem to be the same old dealership with the same tired games. Granted I've been shopping around for a Bronco, invento dealers, but unfortunately they seem to be the same old dealership with the same tired games. Granted I've been shopping around for a Bronco, inventory is not readily available due to manufacturing difficulties, and the market is inflated; however, I'm not sure why the sales reps and management keep changing stories to get someone into the dealership just to sit 4 hours. Alas, I left the first day only to be called an hour later and told that the deal could be worked out because they would lower their price, drop the install cost of low-jack (which i had no clue even existed), and offer more for my trade. After still not being able to work things out, I waited a few weeks and the Bronco is still sitting. The dealership lowered the price on their website so i reached back out but then offered less for my trade so they could continue the same sales games as before. I wish I could say things worked out, but unfortunately... it's just the same Ole thing. More

Although I did not purchase a vehicle with Impex, my overall customer experience with them was amazing. Chase Gibson was the ideal salesperson. He proved to be knowledgeable, a prompt and balanced commu overall customer experience with them was amazing. Chase Gibson was the ideal salesperson. He proved to be knowledgeable, a prompt and balanced communicator, and most importantly, honest. I would highly recommend this dealership. The impression they made was so overwhelmingly positive that I will start with Impex the next time I’m in the market for a pre-owned vehicle. Chase takes a long term view of transactions, demonstrating that relationship is more important than closing a deal. More

Hash was very helpful I really appreciate everything the whole dealership helped with and it was quick and easy to get the truck. whole dealership helped with and it was quick and easy to get the truck. More

Deangelo gave us great customer service. He was very patient with us and worked to make sure we got what we wanted. Thanks for everything. He was very patient with us and worked to make sure we got what we wanted. Thanks for everything. More

We recently bought my husbands truck here! The process was easy and seamless. Chris Bruce, our salesman helped us get through the approval process with our credit not being the greatest. It wa The process was easy and seamless. Chris Bruce, our salesman helped us get through the approval process with our credit not being the greatest. It was a really great experience! 10/10 recommend Impex Auto Sales! Thank you Chris for the great customer service and all your help. More