Indy Auto Man

Chandler is the BEST employee the dealership has. His customer service efforts are NEXT LEVEL!!! His customer service efforts are NEXT LEVEL!!! More

Unfortunately, my experience with Indy Auto Man has been very frustrating. When I purchased my vehicle, I was told that the A/C issue would take approximately 3 days to fix. Instead, it took two weeks. U very frustrating. When I purchased my vehicle, I was told that the A/C issue would take approximately 3 days to fix. Instead, it took two weeks. Unfortunately, that was only the beginning of the problems. I am now dealing with a serious issue with the title and registration. I purchased the vehicle on July 18, and I still cannot register it because the required paperwork has not been properly completed or submitted. I have already gone to the DMV twice and have been told that additional information is still missing. My temporary plate expires tomorrow, and despite contacting the dealership by email multiple times, I have not received a satisfactory response or resolution. I understand that the dealership cannot simply issue a second temporary plate, but the frustrating part is that I am now left dealing with a problem that should have been resolved by the dealership in the first place. I understand that paperwork issues can happen, but what has been most disappointing is the lack of communication and follow-up. I expected a much smoother process after purchasing a vehicle from a professional dealership. At this point, I am still waiting for Indy Auto Man to properly resolve the title and registration issue. I hope they take responsibility and resolve this matter quickly. More

Great Friendly people and good customer service. . Friendly staff. Excellent work done on my vehicle in a timely manner. Would definitely recommend to a friend. . Friendly staff. Excellent work done on my vehicle in a timely manner. Would definitely recommend to a friend. More

Addison took time to understand what I was looking for, made the process quick and easy for me. Delivered exactly what I wanted car wise and financing wise and followed up to make sure the car was doing we made the process quick and easy for me. Delivered exactly what I wanted car wise and financing wise and followed up to make sure the car was doing well and I was happy with everything. I will definitely recommend him to my friends and family and use him for furniture car purchases. More

Bought a truck with tons of problems that they were supposed to fix and never did. And gave me a small amount of money that did not come close to fixing the truck. I would never recommend this dealers supposed to fix and never did. And gave me a small amount of money that did not come close to fixing the truck. I would never recommend this dealership to my worst enemy. More

Easy to work with. I did not have time to drive to their shop and they helped handle the delivery quick and easy I did not have time to drive to their shop and they helped handle the delivery quick and easy More

This is my second car from indy auto both purchased Kaleb was my sales guy great service and excellent safe vehicles they worked hard to get me a lender with my low credit score and worked with me on gettin was my sales guy great service and excellent safe vehicles they worked hard to get me a lender with my low credit score and worked with me on getting my down payment together I’ve already recommend so many to indy auto More

Sold me a bad car. Transmission was bad in it. They kept my down payment and still have not returned it nor have they contacted me to resolve the matter. Transmission was bad in it. They kept my down payment and still have not returned it nor have they contacted me to resolve the matter. More

Unprofessional, poor communication, poor customer service Neither acted with integrity, compassion or good faith. Unconscionable!!! Neither acted with integrity, compassion or good faith. Unconscionable!!! More

Buyer Beware: A Cautionary Tale about Indy Auto Man-Indianapolis On March 16 2026 I purchased a 2020 Toyota Prius from Indy Auto Man Indianapolis via an internet-only sale executed by DocuSign. Man-Indianapolis On March 16 2026 I purchased a 2020 Toyota Prius from Indy Auto Man Indianapolis via an internet-only sale executed by DocuSign. Multiple times the dealer represented the vehicle as having passed a thorough inspection, being mechanically sound, and having a "clean Carfax." Since taking delivery of the vehicle a week after the sale was completed online, multiple competent mechanics and technicians confirmed severe corrosion and structural failure in the rear suspension, as well as dangerous tire wear noted by the inspectors that risked the rear tires blowing out due to the undisclosed structural damage. I have paid approximately $8,000 so far for repairs to damage that should have, in my opinion, been either repaired or disclosed honestly prior to the sale. All mechanics who have inspected the damage and corrosion have stated unequivocally that there is absolutely no way this level of damage and corrosion could have been missed by even a cursory visual and mechanical inspection by a competent inspector or mechanic. Via certified mail I have demanded sale rescission, all pre‑sale inspection records for this vehicle, and reimbursement for repairs required to correct the significant unrepaired and undisclosed damage that existed prior to sale; the dealer has so far not produced the requested inspection records, has refused my requests for remedy through sale rescission, and has refused to reimburse all costs I've had to pay out of pocket to correct the damage and corrosion that existed prior to purchase. I have filed an Indiana Attorney General complaint, AG Case #11837454, as well as complaints with the Better Business Bureau of Indiana, the Federal Trade Commission, and the Consumer Financial Protection Bureau. I have and can provide photos, repair invoices, DocuSigned sales records, and certified mail receipts for all complaints, remedy requests, and pre-sale inspection document requests. If you are in the Indianapolis area and are considering buying a car from this dealer, please undertake the expense of having any car you're considering buying inspected by a reputable and skilled 3rd-party mechanic or technician. Do not assume that the vehicle has actually been inspected, or that is it safe and roadworthy based solely on the statements of the dealership staff. If you are considering purchasing a car from out of state, I would caution against doing so based upon my documented personal experiences. I welcome a response from the dealer and will update this review if they remedy the situation. More