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Indy Auto Man

Indianapolis, IN

4.1
1,542 Reviews
Let Indy Auto Man show you how easy it is to buy a quality used car in Indianapolis. We believe fair prices, superior service and treating customers right leads to satisfied repeat buyers. Our friendly and knowledgeable sales staff is here to help you find the car you deserve, priced to fit your budget. Shop our virtual showroom of used cars, trucks & SUV's online then stop by for a test drive.
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4031 S East St

Indianapolis, IN

46227

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Showing 1,542 reviews

October 16, 2026

Poor, poor, poor follow-up communication! Didn’t provide proper details on extended warranty and offered zero help with resolving an issue that came about because of that missing info. I won’ More

by BSMNS123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tye Starks
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2026

I had an awesome experience with Auto MAN, they were determined to put me in a car and the process was fast. They were the first car lot that didn’t give me any problems. I love my car and forever grate More

by SHARICEMCGOWAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 15, 2026 -

Indy Auto Man responded

We love hearing that you're so happy with your new car! It's wonderful to know our team made the process quick and easy while helping you get into a vehicle you love. Thank you for giving Indy Auto Man the opportunity to earn your business and for sharing your experience!

October 07, 2026

The sales team in general was very welcoming and helpful in all standards, however the service team and detail team is all over the place and has made constant errors. They could definitely use some improve More

by CONNORNORRIS236
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Indy Auto Man responded

Thank you for taking the time to share your honest feedback! We're glad our sales team made you feel welcome and provided a positive experience. We also appreciate you bringing your concerns with our service and detail departments to our attention. We understand how frustrating repeated mistakes can be, and we'll share your feedback with our leadership team to help improve these areas. Thank you for choosing Indy Auto Man!

September 28, 2026

Failed to mention issues with vehicle in listing. Downplayed severity of issues. Added service contract without consent. Taken care to service multiple times and issues continue to persist. More

by KADENLINDSEY0033
Recommend Dealer
No
Employees Worked With
Erin mckenna
Oct 15, 2026 -

Indy Auto Man responded

Kaden, We are sorry to hear that you are dissatisfied with your experience. However, we would like to clarify a few important details regarding your purchase and the assistance we provided. Prior to purchasing the vehicle, you inspected and test drove it and were made aware of the whining noise from the A/C and the EVAP leak. You agreed to purchase the vehicle in its current condition, taking into consideration the significantly reduced price and our commitment to completing the recommended repairs for both issues. Indy Auto Man honored that commitment and covered the full cost of the repairs. Regarding the Vehicle Service Contract (VSC), this coverage was presented and accepted during your purchase. Both your signed product selection document and Purchase Agreement reflect the VSC and its associated cost. We understand your frustration, but we stand behind our team's efforts. We fulfilled our commitment, completed the agreed-upon repairs at no additional cost to you, and provided the vehicle at a reduced price with full disclosure of the known concerns. If you would like to discuss anything further, please contact me directly at 317-643-8749. My name is Brandy, and I would be happy to speak with you. Brandy

September 11, 2026

Buying from Indy Auto Man was a pleasant experience. Andrew Barton was a very knowledgeable salesman and made the buying experience pretty easy. More

by FSUMOMMY99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Barton
September 06, 2026

It’s was nice place Kevin was amazing sell man and treat me wonderful and everything was great service More

by BREYANATUCKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2026

Chandler is the BEST employee the dealership has. His customer service efforts are NEXT LEVEL!!! More

by MANSONTE76
Recommend Dealer
Yes
Employees Worked With
Chandler at the service center
September 01, 2026

Unfortunately, my experience with Indy Auto Man has been very frustrating. When I purchased my vehicle, I was told that the A/C issue would take approximately 3 days to fix. Instead, it took two weeks. U More

by Juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eugene Gorin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2026

Great Friendly people and good customer service. . Friendly staff. Excellent work done on my vehicle in a timely manner. Would definitely recommend to a friend. More

by ACE.CARTER25
Recommend Dealer
Yes
August 29, 2026

Addison took time to understand what I was looking for, made the process quick and easy for me. Delivered exactly what I wanted car wise and financing wise and followed up to make sure the car was doing we More

by DAVIDJAMESCOCHRAN
Recommend Dealer
Yes
Employees Worked With
Addison Lusby, best car buying experience I've ever had.
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