Indy Auto Man

Excellent customer service!! I had been looking to purchase my first car for a month or two. Had been to a couple dealerships and had very poor experiences. I almost gave up for a I had been looking to purchase my first car for a month or two. Had been to a couple dealerships and had very poor experiences. I almost gave up for awhile until I ran across Indy Auto Man and thought I would give it one more try, thank goodness I did. I had help from Kyle and Jordan, Jordan mainly. I came looking for a IS 350 Lexus I had seen online but after they took the time with me and understood my needs and what I was looking for they ended up showing me a ES 350 Lexus, as well as the IS. They knew the IS would not fit my needs as much as the ES and they were right. I drove the ES on a Thursday and went for my purchase the next day!! They made me feel comfortable during the whole experience. It was hospitality that they showed, not salesmanship. They made the experience of purchasing my first car the way I thought it should be; not the way the other dealerships had shown me. I would recommend them to anyone looking to purchase a vehicle. They have even followed up with me after my purchase, which in all reality they didn't need to or have to. Great place!!! More

Best car buying experience I've had I like that all cars are clearly mark with price in windshield.Had a great young man named Todd help us and he did a fine fine job.They explained t I like that all cars are clearly mark with price in windshield.Had a great young man named Todd help us and he did a fine fine job.They explained their pricing system and it just makes sense.They showed us comparable cars in a 150 mile area an had best price.Little room to haggle but i liked that .I did not want to spend all day going back and forth on price.We got entire deal done in less than three hours including test drive,financing and car clean up.Great Job! More

Nice folks, good selection, responsive and courteous Bought a used 2011 Subaru Outback at a very fair price. Actually slightly undervalued by CarFax but they didn't quibble. Reasonably quick paperwork gi Bought a used 2011 Subaru Outback at a very fair price. Actually slightly undervalued by CarFax but they didn't quibble. Reasonably quick paperwork given all the government junk they have to get signed. The car needed front brake pads and rotors which they got taken care of first thing. It now runs like a watch. Front desk personnel were very friendly and helpful. WiFi worked perfectly and quickly. Their stock was exemplary - BMW, Mercedes, Range Rover, Chevy, Ford, Toyota, Subaru, etc. All good looking, clean vehicles. All the way from sporty to sedans to SUVs to crossovers to trucks to luxury. Just superb. All in all, a very good experience and highly recommended. More

EXCELLENT Dealership The people at Indy Auto Man were all so helpful. They followed up throughout the purchase. There isn't a "no"man at this dealer,they stayed late to cl The people at Indy Auto Man were all so helpful. They followed up throughout the purchase. There isn't a "no"man at this dealer,they stayed late to close my loan and a rep came back to the dealership to access the vehicles key that was locked away for the night More

Great experience This was one of the best experiences I've had with buying a new car . The sales man Victor was courteous and quick he had awesome knowledge about the This was one of the best experiences I've had with buying a new car . The sales man Victor was courteous and quick he had awesome knowledge about the vehiclesame which made my search easier. Even If didn't get a vehicle from there I would recommend many people to come see him about a new car. More

EXCELLENT CUSTOMER SERVICE FROM SALESMAN I purchased a Land Rover last Monday. I had Todd as my salesman, and absolutely enjoyed his professionalism and addressed all my concerns on the spot I purchased a Land Rover last Monday. I had Todd as my salesman, and absolutely enjoyed his professionalism and addressed all my concerns on the spot or in a timely manner. When visiting this dealership, he has my backing 100% and I would and have been recommending him to all interested in buying a car. I look forward to having my vehicle for the long haul, but when its time to look for another, I will definitely be coming back to him. Jackie Dixon More

Bad experience I had a bad experience in general. First, I got my truck home and the next day it started malfunctioning. It needed a new transmission, but in order I had a bad experience in general. First, I got my truck home and the next day it started malfunctioning. It needed a new transmission, but in order for them to fix it I had to have it sent back to the dealer, and I lived 3 hours away. Despite making a payment for the truck, as well as paying for insurance on it, I was without the truck for a full month and a half before it was finally finished - or so I thought. After being told 3 times that my truck would be arriving back to my house and fixed, I received a text that it would be even longer because now, someone who was supposedly fixing my truck actually scratched it, clear across the front bumper. So, I had to wait another 2 days before I finally got it back (only instead of it being delivered as promised, I had to go pick it up). I drove it home, assuming all was well and it was fixed, but I got home and it was still leaking transmission fluid! So I had to take a day off work to drive back yet again, when they finally actually fixed it for real this time (I hope). The only problem is now they also lost the title to the truck so I have to wait for them to fix that problem before I can get permanant plates for it. Although they did make it right in the end and the car is fixed, it cost me a lot of headache and stress, the frustration of thinking I had a new truck and then having to not only wait for it for 6 weeks, but also be paying for it, and also having to end up making so many trips and even taking a day off work (unpaid) ...it just didn't seem right. I think even though the people were nice, they need better quality control on their vehicles. Because you're buying a car expecting that everything has already been inspected, and you are trusting them to do their job, selling a car you can depend on. It would have been nice to have avoided all these problems. More

very professional experience My wife and I were late to our appointment by nearly a half hour. The salesman had called to check on us, but let us know it was fine he would adjust My wife and I were late to our appointment by nearly a half hour. The salesman had called to check on us, but let us know it was fine he would adjust his time. After driving the cars we wanted, we still had not decided on a car. We never one time felt pressured. I told the salesman what we were interested in an he showed us an Audi A4. It was beautiful. We fell in love with it. Paperwork was easy. And they made you feel welcome. Not like a number. More

Great deal Got a good price on the car we bought as well as a good deal on our trade. Very convenient all under one roof, including financing. Felt like a deale Got a good price on the car we bought as well as a good deal on our trade. Very convenient all under one roof, including financing. Felt like a dealership experience, but cheaper. Salesperson was not high pressure and seemed helpful and transparent. Highly recommend. More

quick and easy Though the place was busy I was greeted immediately by Steve and from there it was easy. I had an idea of the car I wanted and with their great select Though the place was busy I was greeted immediately by Steve and from there it was easy. I had an idea of the car I wanted and with their great selection I was able to find and purchase a car within 30 minutes. Steve was well informed and explained the process very well. I will recommend the dealership and STEVE to friends and family for future car purchases. I couldn't be happier! More