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Indy Auto Man

Indianapolis, IN

4.4
1,473 Reviews
Let Indy Auto Man show you how easy it is to buy a quality used car in Indianapolis. We believe fair prices, superior service and treating customers right leads to satisfied repeat buyers. Our friendly and knowledgeable sales staff is here to help you find the car you deserve, priced to fit your budget. Shop our virtual showroom of used cars, trucks & SUV's online then stop by for a test drive.
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4031 S East St

Indianapolis, IN

46227

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Showing 1,473 reviews

November 15, 2012

I would recommend anyone looking to buy a used car to start here. I purchased one on 10-25-2012 and was treated fairly. I had a few things that needed repaired and they were fixed in a timely manner. More

by bbonesteel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eugene Gorin
Nov 15, 2012 -

Indy Auto Man responded

Thank you for the fair review. We will keep on improving our customer service and making overall experience better. Enjoy your truck!

Nov 15, 2012 -

Indy Auto Man responded

Hello Bruce, I highly appreciate your feedback and wish you years of worry free driving. Please let me know whether we can be of any further help. Referrals are the best compliments we can get. We also pay $100 as a token of appreciation for every referral who buys from us. Best Regards, Victor P.S. I will pass this review to Eugene, I know he worked with you on this truck.

October 23, 2012

All of my used car nightmares came true! I was given a laundry list of things that were new or repaired on the car I bought, told that the concerns I had would be fixed and that this was a "very reli More

by KyleWissmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eugene
Nov 05, 2012 -

Indy Auto Man responded

Hello Kyle, in case you have not seen our response on another forum, receipts were provided along with the paperwork related to the car purchase (see CARFAX folder that we gave you). We understand your frustration, but it is also frustrating to be blamed for damages caused by a 3rd party. Please make sure to check coolant level next time your vehicle is serviced by the repair shop not associated with the Indy Auto Man. Having enough coolant prevents engine from overheating.

Nov 06, 2012 -

Indy Auto Man responded

Hello Kyle, It is Victor from Indy Auto Man. This email is to verify that it was indeed you who wrote this review. Best Regards, Victor

Nov 09, 2012 -

KyleWissmiller responded

PLEASE CHECK THESE GUYS OUT ON WWW.BBB.ORG....http://www.bbb.org/indy/business-reviews/auto-dealers-used-cars/indy-auto-man-in-carmel-in-90004385 THEY HAVE AN F RATING! BEWARE.

Nov 09, 2012 -

Indy Auto Man responded

Hello Kyle, your business is rated 1 out of 5 stars on Yelp. But it doesn't mean that your agency is horrible. Once in a while you happen to come across unreasonable customer. I am sure you have plenty of satisfied customers.

Nov 09, 2012 -

KyleWissmiller responded

Because having a new review from Carmel isn't obvious at all...and there is no such thing as a "public adjustor". I guarantee that 100% of my customers are satisfied.

Nov 10, 2012 -

Indy Auto Man responded

Hello Kyle, thank you for spending considerable amount of time posting reviews for us on multiple review sites and now Yelp.com. We appreciate the time you spent on letting us know about your situation. We feel that our first response was sufficient. You can obtain more information about public adjuster from Wikipedia. In case you do not have any customers from Carmel, please contact Yelp.com and request removal of the review. It is equally frustrating to have either unreasonable client or a hoax review posted about your business.

Nov 11, 2012 -

Indy Auto Man responded

Kyle, you can see a term public adjuster explained on Wikipedia. I had to look it up myself, definitely not a common knowledge. In case you do not have any customers in Carmel you can report your recent Yelp report and hopefully it will be removed pretty soon. As a business owner myself, I realize that it is very frustrating to get a review from an unreasonable customer or a hoax review.

September 28, 2012

I got lost on my way to the dealership due to construction work on Meridian. Called the dealer and got immediate response and accurate directions. Met with their sales person, Dan, who was the fr More

by carmelbestcity2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 05, 2012 -

Indy Auto Man responded

Thank you for the positive review. Enjoy your Acura TSX! Now, with a road construction, it is much better to take Keystone to get to our dealership. We can get busy on Saturday, but we will still do our best to make your shopping experience pleasant. Also, in case you need financing, you can submit a loan application from our website, www.indyautoman.com, before visiting the dealership. This way you will be already pre-approved and save 20-30 minutes it takes us to get you financed.

Nov 06, 2012 -

Indy Auto Man responded

Thank you for the positive review! Victor

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