Eugene Gorin

Unfortunately, my experience with Indy Auto Man has been very frustrating. When I purchased my vehicle, I was told that the A/C issue would take approximately 3 days to fix. Instead, it took two weeks. U very frustrating. When I purchased my vehicle, I was told that the A/C issue would take approximately 3 days to fix. Instead, it took two weeks. Unfortunately, that was only the beginning of the problems. I am now dealing with a serious issue with the title and registration. I purchased the vehicle on July 18, and I still cannot register it because the required paperwork has not been properly completed or submitted. I have already gone to the DMV twice and have been told that additional information is still missing. My temporary plate expires tomorrow, and despite contacting the dealership by email multiple times, I have not received a satisfactory response or resolution. I understand that the dealership cannot simply issue a second temporary plate, but the frustrating part is that I am now left dealing with a problem that should have been resolved by the dealership in the first place. I understand that paperwork issues can happen, but what has been most disappointing is the lack of communication and follow-up. I expected a much smoother process after purchasing a vehicle from a professional dealership. At this point, I am still waiting for Indy Auto Man to properly resolve the title and registration issue. I hope they take responsibility and resolve this matter quickly. More

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BEWARE! This dealership has ZERO INTEGRITY! I live out of state and purchased a specific vehicle I've been wanting, a 2019 Mustang GT. They sent me pics that This dealership has ZERO INTEGRITY! I live out of state and purchased a specific vehicle I've been wanting, a 2019 Mustang GT. They sent me pics that looked great, I signed papers, PAID CASH & BOUGHT A WARRANTY. Had the car shipped and what came off that truck looked like it came out of a dumpster. The paint was chipped, back up cam missing just a hole, it was beyond Filthy icould barely see out the window to get it home. The min I started thatcher I knew something wasn't right. Parked it in my garage and notified Bryce and Noe. Ended up driving that car with my 5yo son in it to take it to the Ford Service center and before I even get home my tech sends me a text, "Its a miracle that you guys made it anywhere driving the Mustang. The wheels on it are off a Hyundai and they don't fit the hubs. only a few threads of the studs are holding the wheels on..." What kind of people sell someone a car in that condition? What kind of people put a child's life in danger and then don't even have the spine to acknowledge what they did? INDY AUTO MAN THATS WHO. Following that text I recieved the techs report, air filter, sparkplug, encrusted battery, parts missing and held on with tape, bad brakes, brake fluid full of water, clutch, bearings and then they had to stop because the car is unsafe to drive so they couldn't continue to check for other mechanical issues. They won't even give me the car in that condition because they could be held liable if something happens to me. Ive filed with the Attorney General, have talked to BBB, consumer reports and these xxxx bags don't even care. They stole almost 40,000 from me, put my baby's life in danger, my life in danger, and won't even honor their warranty. Bryce said he would inform his manager, NEVER DID. Noe didn't even respond, or help me at all. THESE ARE xxxx BAGS YOU HAVE RUNNING YOUR DEALERSHIP. THESE PEOPLE DONT CARE ABOUT YOU, YOUR CHILDREN, OR YOUR SAFETY. THEY WONT EVEN HONOR THEIR OWN ARBITRATION AGREEMENT. I can't even believe companies operate ike this. Had we been hurt you wouldve been facing much worse consequences than you already are. I hope one day you get a salesman as dirty as yourselves More

by Krista Anderson Verified Customer Verified Customer

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Very good job I'm very happy by my car for you because your very nice company your very nice company More

by Evens Daublas Verified Customer Verified Customer

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I have bought several cars from Indy Auto Man and each one of them was guided by Mr Uriel Reyes. I never once had a bad experience, and that says a lot when you're talking about buying used vehicles. I tr one of them was guided by Mr Uriel Reyes. I never once had a bad experience, and that says a lot when you're talking about buying used vehicles. I trust these guys over at Indy Auto Man. They have earned my business time and time again More

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Shady dealership, bad service. Never enough staff, untrustworthy technicians, untrustworthy salesmen, untrustworthy management. Just avoid this place at all costs, they’re just try Never enough staff, untrustworthy technicians, untrustworthy salesmen, untrustworthy management. Just avoid this place at all costs, they’re just trying to get your $$$. More

by 1WHITESILVERADO Verified Customer Verified Customer

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The experience was great The customer service was excellent For me this is the best dealer I have ever visited They make things easier and provide really good customer service Highly recommended excellent For me this is the best dealer I have ever visited They make things easier and provide really good customer service Highly recommended More

by RUBEN.FL Verified Customer Verified Customer

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The whole process was quick and easy. Numerous options to get my vehicle financed. Rotational sales people that are used in order, instead of everyone on you to make the sale! Numerous options to get my vehicle financed. Rotational sales people that are used in order, instead of everyone on you to make the sale! More

by Edwardstrimworks Verified Customer Verified Customer

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Worked with you…answered all your questions…didn’t pressure me…actually carried a conversation with me about other things other than cars pressure me…actually carried a conversation with me about other things other than cars More

by STEVEMOORE1229 Verified Customer Verified Customer

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Top-notch service! Eugene was going above and beyond to help, a true professional. It's not often you walk into a dealership and feel at ease without having to worry Eugene was going above and beyond to help, a true professional. It's not often you walk into a dealership and feel at ease without having to worry about being pressured. The whole team was friendly and welcoming, and the financial terms were even better than I expected based on my credit history. I would recommend the Indy Automan dealership to friends. More

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This dealership is solid. Got myself a RAM 1500 from these guys yesterday and it was really a smooth process. Went in on Friday, did the test drive, sorted out the financials, Got myself a RAM 1500 from these guys yesterday and it was really a smooth process. Went in on Friday, did the test drive, sorted out the financials, thanks to Noe. And spend some time, weighing up all pros and cons. As they locked in the prices for me, I have had enough time not to rush. Came back this week and sealed the deal. Can tell they take pride in their work..Definitely worth checking out if you're in the market for a new ride! More

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