Indy Auto Man

Quick and easy If I could describe Indy Auto Man in three words it would be Quick, Easy, and Painless. This was my first experience buying a car and I was very impre If I could describe Indy Auto Man in three words it would be Quick, Easy, and Painless. This was my first experience buying a car and I was very impressed with the experience. Noe and Lisa were the salespersons on my purchase and they both did a wonderful job. They both were very knowledgeable about Infinities as well as open and honest. The rest of the staff was very friendly including Gene (administration) and Scott (Director of Finance). Everything was great, however, there were two minor things I'd say they could do from a customer service aspect. The first thing was my gas tank wasn't filled all the way. According to their store policy, they are only allowed to fill you a quarter tank. I was expecting a full tank but it is what it is. The other issue was my tires needed balanced and when I went to go pick up the car Noe had informed me their machine to do the tire balance was down and couldn't perform the service. However, they are covering the costs at a nearby Firestone to get the tires balanced and that was relieving, but I wish they would've taken care of this issue before hand. Like I said, those were MINOR issues but it's what separates them from getting 4 stars instead of 5. This is a great dealership and I highly recommend. Thank you Indy Auto Man More

Sam good job Indy Auto Man treated us right and I love my Toyota Sequoia. Thank you Sam and Dmitry my wife loves her SUV. Good job guys Indy Auto Man treated us right and I love my Toyota Sequoia. Thank you Sam and Dmitry my wife loves her SUV. Good job guys More

quality vehicles, great after sale service My husband and I had been searching for a particular used vehicle for several months, and not only had a hard time finding it but a hard time finding My husband and I had been searching for a particular used vehicle for several months, and not only had a hard time finding it but a hard time finding a dealer that would work with us on price and terms and trade in. We found out vehicle on their website and made an appointment to see it. Our sales person was fun and knowledgeable about the vehicle and their inventory. From what we could tell, they only select top quality vehicles from auction. Our salesperson drug us through the mud producing every piece of documentation we had for everything imaginable. I couldn't understand it at the time but it made the closing go much easier and the finance manager was able to get us a much better deal. My only wish is that she would have just explained that up front so that it wouldn't have been so frustrating. There was a mechanical issue with the vehicle because they had just accepted it into inventory, so we wrote that it had to be fixed in the deal. It took four tries and a visit to a GM dealer to get it fixed, but they never gave up on it or acted like they weren't going to see the deal through. More

Got a car within my Budget When I walked in the door I did not have an appointment. I had missed my other appointment and had time on Thursday to take a look at what they had in When I walked in the door I did not have an appointment. I had missed my other appointment and had time on Thursday to take a look at what they had in stock. Tabatha was on the phone when I walked in but, she looked up and smiled, acknowledging my presence. I went to the counter to with the car I wanted to look at and after she was done with her phone call she greeted me. I had first made contact with Burt, but he was not in that day and Tabatha was happy to show me the car I asked about. I did a test drive and made it clear that I would sleep on it. After talking with friends and family I decided to make an appointment for Saturday to talk some more I had more questions and the check from my bank because the car fit all my criteria. It has been five days that I have owned my car and I still think it was a great purchase. Thanks Tabatha! More

Sam the Man SAM treated us good in our car buying experience. He wasn't pushy and knew a lot about the vehicle. I'll be back for my sons car. SAM treated us good in our car buying experience. He wasn't pushy and knew a lot about the vehicle. I'll be back for my sons car. More

Great place Noe helped me get what I wanted really quick. He went out of his way to help me with getting my car asap. It was a good experience that I would recomm Noe helped me get what I wanted really quick. He went out of his way to help me with getting my car asap. It was a good experience that I would recommend to anyone. More

Easy to work with, fast and friendly! Had a great experience, there was no lag time once I decided to purchase the vehicle and everyone was very nice. No haggling really needed, sales mana Had a great experience, there was no lag time once I decided to purchase the vehicle and everyone was very nice. No haggling really needed, sales manager was very fair with price. More

Great People My salesman was courteous and professional and I would highly recommend this dealership to anyone who is looking to buy a car. The prices are great My salesman was courteous and professional and I would highly recommend this dealership to anyone who is looking to buy a car. The prices are great More

Quick Good customer service had me in and out and on the road. The convenience of dealing with Sam made it easy to get into my new car and on my way home. Good customer service had me in and out and on the road. The convenience of dealing with Sam made it easy to get into my new car and on my way home. More

Sam was great We had a very positive experience buying a Honda at Indy Auto Man. Sam Wheeler was knowledgeable and worked to help us find the right car. We had a very positive experience buying a Honda at Indy Auto Man. Sam Wheeler was knowledgeable and worked to help us find the right car. More