Indy Auto Man

Tough start--great finish Searched for weeks online for a vehicle. Found one from IAM. Started off with an anonymous text. Victor replied to my text message promptly. My w Searched for weeks online for a vehicle. Found one from IAM. Started off with an anonymous text. Victor replied to my text message promptly. My wife and I went up on a Saturday. The place was bumpin!!! BUSY BUSY!! We met with Nick. He showed us the car, allowed us to take it for a test drive, etc. We left that day without the car, to think about it. A few days later We decided to purchase the vehicle! I contacted Nick and let him know we would be coming to get it! He was off work the day we made it up and passed us on to Noe. Nick did not do a good job of communicating with us at this point. Reasons I was disappointed: ~~Nick passed us off to someone else ~~Nick failed to communicate with us about all the paperwork and documentation that we should have brought with us the day we purchased the vehicle. This meant I had to contact my wife while she was at work. It also meant we spent about 35-45 minutes trying to track down all the necessary paperwork when I could have easily planned it out the night before and had it ready had he communicated! ~~Nick also gave us a price for the extended warranty that was not valid. Literally told us an amount that would work, we brought a cashiers check for that amount and then were told that amount was not valid! ~~ they did not provide floor mats for the car Reasons we decided to buy the car from IAM anyway: ~~Noe had a great personality, was energetic and seemed sincere to help. He did a great job running interference for Nick. Noe was handed our file and did a great job of getting the paperwork together, keeping me calm and ensuring that we got the deal done! ~~Joel also was pleasant and helpful during my time with him! ~~ We felt like we got a great deal on a very nice car!!! ~~they provided us an IOU for service work for a minor minor scrape/dent we found on the car! I never like buying a car. I always feel like the sales people are just looking at you like $$$$. Nick made us feel this way! Almost like we were wasting his time. We (my wife and I) made mention of that to each other at different points throughout our interaction with him. Noe and Joel did not!!! In fact, they saved the day as this pessimistic, mild mannered, guy was about to walk out the door without a car! Hats off to Noe and Joel! More

Awesome from start to finish I really needed a new car as mine was about to call it quits. Tabatha made it work for me from start to finish. She made something I thought was impos I really needed a new car as mine was about to call it quits. Tabatha made it work for me from start to finish. She made something I thought was impossible a reality. More

New Car Process was flawless. Test drove vehicle. Finalized paperwork. Will fix issues I saw with the vehicle. Sam took good care of me and my wife. Process was flawless. Test drove vehicle. Finalized paperwork. Will fix issues I saw with the vehicle. Sam took good care of me and my wife. More

Exceptional Service, Beautiful vehicle! I was very impressed with my experience at Indy Auto Man today. This was the easiest and best car-buying experience I have ever had. I was pre-approve I was very impressed with my experience at Indy Auto Man today. This was the easiest and best car-buying experience I have ever had. I was pre-approved before going in through a private party and the financial advisor was able to get a better interest rate than what I was pre-approved for! Our sales associate (Sam Wheeler) was kind and very helpful. He did not pressure and actually listened when I explained what I wanted in a new vehicle through them. He helped to get me in the exact vehicle that I had my eyes on online. Everything flowed very smoothly and efficiently! The vehicle is in great condition and is beautiful. I love it! I would highly recommend them! More

New car I was scheduled to go test drive a ford and received a call back by Amanda to verify my appointment and was told that Noe would be the associate that I was scheduled to go test drive a ford and received a call back by Amanda to verify my appointment and was told that Noe would be the associate that was going to help me with my test drive and any further assistance. Once we got there it was pretty busy but everyone from the front desk was polite. We then met Noe and he got me situated right away to take the car I selected for a test drive. After I got back Noe helped us finish up the paper work as fast as he could because let me tell you we had my 3 yr and 1 yr girls with us and they were just everywhere so they helped keeping them entertained as well! So on the plus side they are very convenient, helpful, and above all kid friendly. Dmitry was also a big help and guide as to giving us some great restaurant advice because we were all starving! Thank you all at Indy auto man for your awesome help in making this a smooth, easy, and fast experience!!! More

Great service, love the vehicle Kinda came in on a whim to look at trucks to replace a car that was running rough. Loved the service, truck, and value we got for it. Would definite Kinda came in on a whim to look at trucks to replace a car that was running rough. Loved the service, truck, and value we got for it. Would definitely recommend to friends and family. More

Awesome Best experience I have ever had. Real friendly Had no issues what so ever. Answered all of my questions. Couldn't have had a better salesman. I have Best experience I have ever had. Real friendly Had no issues what so ever. Answered all of my questions. Couldn't have had a better salesman. I haven't ever had one that knew what they were talking about on cars until this guy. Awesome guy Sam wheeler More

Helpful Place!!!! This place was nice and helpful!!! I would definitely recommend seeing Noe G he was great!!! Indy Auto Man was very understand and willing to work wit This place was nice and helpful!!! I would definitely recommend seeing Noe G he was great!!! Indy Auto Man was very understand and willing to work with you :) More

Best experience ever! I recently bought a car from this dealership having lost all hope from other places . Sam was the best salesperson I've ever spoken too. He made it ha I recently bought a car from this dealership having lost all hope from other places . Sam was the best salesperson I've ever spoken too. He made it happen . I would recommend this place and Sam to all my family and friends! It was the best experience ever !! More

Fantastic I had the pleasure of working with Tabatha. She knew what we were looking for and our price range. She guided us towards the best car that would fit o I had the pleasure of working with Tabatha. She knew what we were looking for and our price range. She guided us towards the best car that would fit our family's needs. My kids LOVE the car. She didn't pressure us at all for the sale. I recommend Indy Auto Man and Tabatha to every one. More