
Indy Auto Man
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Great Experience, After a Long Day of Car Shopping. I was at 4 other dealerships that day and got very little attention with my needs. From the time I called to the time I drove away in my new car I re I was at 4 other dealerships that day and got very little attention with my needs. From the time I called to the time I drove away in my new car I received the attention I thought I deserved as a car buyer. Chris, Sam, Dmitry, and Joel were great to work with...And i heard that Indy Auto Man was looking to open a new location, Noblesville is a great area for a great auto dealer. More
Easy Process in/out quickly Great selection of used cars. Wide variety and the inventory looks to be in great condition. Dealer fee's and processing are not good to see but if th Great selection of used cars. Wide variety and the inventory looks to be in great condition. Dealer fee's and processing are not good to see but if the price is right it makes it tolerable. More
Great car buying experience This is my second time purchasing a car from here and again the service was excellent! From Tabitha at the front, to Sam my car guy, to Dimitry, Dena This is my second time purchasing a car from here and again the service was excellent! From Tabitha at the front, to Sam my car guy, to Dimitry, Dena and can't forget about Scott they were all very helpful with my car buying experience. I will always recommend Indy Auto Man to anyone looking for a great car, great price and great service! More
Would not recommend anyone to this dealership!! Truck I bought has already had many problems and rust was hide with spray paint. Never had these kind of issues at Rayskillman. I'd recommend stay far Truck I bought has already had many problems and rust was hide with spray paint. Never had these kind of issues at Rayskillman. I'd recommend stay far away from this place. Also took the truck back to get my door Handle fixed and they scratched my mirror but never told me. I noticed when I got home. More
They got me in and out, i drove in from out of town, needed Lisa responded to my email, the car was everything she said it was. A very good experience. I would recommend checking out Indy Auto Man. Lisa responded to my email, the car was everything she said it was. A very good experience. I would recommend checking out Indy Auto Man. More
Great Friendly Staff, Quick Responses, However I live roughly 5 hours away from Indy Auto Man. I saw on their website the vehicle that I was interested in purchasing, and decided to be spontaneous I live roughly 5 hours away from Indy Auto Man. I saw on their website the vehicle that I was interested in purchasing, and decided to be spontaneous as I usually am. I called in and got with Lisa, and within two hours we had the car on hold for me and I was approved for a loan. They stayed open late, especially Dimitri, while I gave the car a final look over and the much anticipated test drive, and it turned out great. My brother and I knew they have been sitting on this car a while, and I was a little concerned about buying it because within the month I was going to put 5000 miles on it with weddings and work, and wanted a warranty. Eugene understood and worked with me to get me a 3000 mile warranty included in the price of the vehicle. The car had some minor things not shown or worded clearly in the ad. Mainly, some rust underneath weather guards in the wheel well (wasn't too concerned since I am dipping the underneath of the car to protect against such rust), sunroof motor is out, and I somehow overlooked that I am missing a headrest on the backseat. That is when I got a little sour taste in my mouth. Within the first 1000 miles, check engine light came on, and recommends a fuel pump. My certified mechanic from Aamco in the town I live in did a full inspection, and noted the front driver side hub needed replaced, brakes, and the fuel pump, though I believe it could be a O2 sensor instead. The cost for a shop to do everything would be around 1100, which is the consumer rate. I contacted Indy Auto Man three times via phone, and two emails before I was returned with more bad news. I knew there was a catch in the warranty, and sure enough the work had to be done by Indy Auto Man (5 hours away) or by a Land Rover Dealer (2.5 hours away). I figured we could have easily worked something out and split the repair to keep me here in town where I am needed at work as well as not to inconvenience me by trying to schedule a time with them or Land Rover in a city for them to do all the work in one day (which would have been unlikely to be completed). At the time, I had about 400 miles left on my warranty, and decided against going out of my way to get a hold of them anymore to visit my friend who became ill and put in the hospital instead, therefore, putting me out of my warranty coverage. I urge anyone buying from any dealer to really petition for some coverage to help you out. I thought by me being so far away as well as working in the occupations I do that they could arrange to have a certified, national mechanic to do the work, and I was even willing to split all work 50/50, but they made it clear they didn't seem to care how I was doing a month removed from purchasing the car. All around, they are awesome, great prices and easy to work with staff. But remember, they are still in retail, so customer service only goes to a certain point in that field. Love my car, loved the process, however wished they could have went that extra mile or answered a call to make it that much more special. I hopefully will never need to purchase another used car from a dealer, but if I had to, I would consider Indy Auto Man still just due to the selection, prices, and staff; but am not opposed to searching elsewhere. Lastly, I paid 500 before seeing the car to put down and put the car on hold so it wouldn't sell on my drive up there (though the car was sitting there for over 2 months from when my brother saw it when they bought the BMW 545i from them about that long ago) and they said it went towards my car, however I cannot find such charge or credit for a 500.00 payment on any of my paperwork or on my remaining loan balance. It may be worded some how differently and lost in a fee somewhere, but something else I find to be a little awkward. I know I sound negative about this place, and I am not trying to be. Overall, it was a nice experience, just wasn't wowed with how some things are handled. I grew up around cars and work with dealers all the time and it is always the same story. I was just hoping to maybe found that one different place. More
Underhanded Sold a car without ever offering a test drive, found out this was due to the severe water damage the vehicle had due to a leak in the sunroof, no pics Sold a car without ever offering a test drive, found out this was due to the severe water damage the vehicle had due to a leak in the sunroof, no pics of the back of the vehicle online due to broken taillight globe, etc. Dealer still hasn't returned my call. More
Hope for All I am a glazier and my work requires a lot of travel. I was the owner of a 2000 Grand Jeep Cherokee Laredo that had served me very well for 14 years. I am a glazier and my work requires a lot of travel. I was the owner of a 2000 Grand Jeep Cherokee Laredo that had served me very well for 14 years. As I was on my way to Mississippi from Indianapolis one fine Sunday, the old Jeep finally breathed her last mile. It is the only vehicle that I owned and I live on a tight budget. I knew that the old student loan had destroyed my credit history with a lot of help from me. I was feeling hopeless. I'm going to lose my job, I can't even look for another job without a way to get there, and how am I going to get my son when I have visitation? Well, I gave myself the old pity party for a few days and then remembered that a friend of mine had bought a really nice pickup. I knew that he was in the same credit score conundrum as I am and I asked him how he managed to do it. He said Indy Auto Man. I called some relatives and they gladly gave me a ride to check out what I was eligible for. (Probably because they didn't want to give me rides forever. Lol. Just kidding). Well when I arrived I noticed that the lot had many top models. Mercedes, BMW, Audi, etc... My hopes sank even lower. I'll never qualify for one of these! I have to say that I was never approached once on the lot by any salesman. I had plenty of time to look around with no high pressure sales pitch in my ear. As I checked out the inventory I set my sights on a couple of ones I liked. I walked inside and approached the first salesman I saw. He was a kind young man and he informed me that although he would love to sell me a car it was not his turn. I guess they have a rotation of some sort. I was approached shortly by a gentleman by the name of Burt. He asked how he may help me and we sat at his desk. I told him my situation and exactly what I was looking for. While my credit history was being ran, he offered to let me test drive a few of choices. He had told me of this Mercedes that is a 2008, but had less than 15,000 miles on it. I decided to drive it first. I was very I impressed with how it handled and the subtle power of the V6. I drove another car, a BMW 525. Total luxury, all the bells and whistles, and sure to put me to sleep at the wheel on a long travel night. Lol. In the end I decided on the Mercedes if I could get it financed. Burt checked with Dimitri to see if I would qualify and I have no words to say for how I felt when he told me that I did. My payment would be modest with a low interest rate and even a deluxe warranty. Hope had returned. Burt told me that it would be 15 minutes or so before I could leave with it and my relatives and I decided to get a bite to eat across the street. I hadn't even finished when Burt came up to our table and handed me the keys. He had delivered it to me personally. This is a great place with a wonderful staff. I would recommend it to anyone. More
Car buying made easy Car buying done right true professionals , they make car buying a breeze Very professional and knowledgable staff Would definitely reccomend these Car buying done right true professionals , they make car buying a breeze Very professional and knowledgable staff Would definitely reccomend these guys to my friends!!! More
Christopher made purchasing my vechicle a Great experience! Christopher was very patient and considerate , He understood the importance of purchasing a vehicle. I loved his customer service so much that I bough Christopher was very patient and considerate , He understood the importance of purchasing a vehicle. I loved his customer service so much that I bought two vehicles from Indy Auto Man! More