Ingersoll Auto of Danbury
Danbury, CT
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Had issue with car just shutting down, Malfunction indicator lamp was on steady. It took them awhile to diagnose issue but car has been fine since replacing parts. Had to leave car overnight but the indicator lamp was on steady. It took them awhile to diagnose issue but car has been fine since replacing parts. Had to leave car overnight but they make it so convenient with their shuttle service. All the employees are very friendly-would definitely come back for service. More
Friendly courteous staff…my oil change was done quickly and without any issues. The waiting room/lounge was clean and well stocked with coffee. and without any issues. The waiting room/lounge was clean and well stocked with coffee. More
Great sales personnel. The service writers also great. White truck greasy handprints Not happy about The service writers also great. White truck greasy handprints Not happy about More
Excellent service. Didn’t have to wait long. Very professional. I would like to see a lower price for tire rotation and oil change. But otherwise excellent. Didn’t have to wait long. Very professional. I would like to see a lower price for tire rotation and oil change. But otherwise excellent. More
I came in at 9 am to do a software update that I was told could take up to 3 hours. I come back 6 hours later and they haven't even started on my car. I had to wait close to 7 hours total on something that s could take up to 3 hours. I come back 6 hours later and they haven't even started on my car. I had to wait close to 7 hours total on something that should have taken 3 and was not informed about any delays on the process. More
Clean, safe and friendly customer service Wait time was Clean, safe and friendly customer service Wait time was good coffee always hot to taste Clean, safe and friendly customer service Wait time was good coffee always hot to taste More