International Motor Group

Warranty fraud / anger management Edit* The owner Tony called my dad and begged him to try and get us to take the reviews down, as if both owners dont owe ME AND MY SISTER a FULL APOLO Edit* The owner Tony called my dad and begged him to try and get us to take the reviews down, as if both owners dont owe ME AND MY SISTER a FULL APOLOGY after the way they acted to us .... we brought this temper tantrum to the owner Tonys attention not 10 mins after it happened and he DIDDNT DO ANYTHING TO HELP AT THE TIME! Lenny actually went in there to YELL AT MY DAD without my dad saying 2 words to him first, TONY did NOTHING .... now that it's ALL over the internet.... THEY WANA MAKE THINGS RIGHT 🤣🤣🤣🤣 * Shame on you International Motor Group and Petrone brothers in East Greenwich, RI.... Bad customer service on cars. Bad customer service with their warranty policy as well....might as well call it WARRANTY FRAUD! they wouldnt tell me how much the repairs were gunna cost to my car until after they ran all the tests and diagnostics on it (that were not needed) and then go thru the warranty to see what they will cover without letting me EVER see the warranty.... and then tell me the cost afterwards. Which could have been any amount of $$$!!! They would not tell me the cost before hand and they actually got into a almost PHYSICAL argument with me and my sister over it, and eventually with my DAD as well because they wanted to basically do whatever they wanted to my car and charge me later on.... without ever telling me a actual price. When I have an extended warranty and they wouldnt even go over it with me, WHEN I have had this fix done to my car before without a problem or cost $$$.... now they insisted they needed to do the work first on a saturday and the warranty company would be in on MONDAY! the owner threatened to get PHYSICAL, coming at us with over and over again with his nasty finger in our faces, and tried to smash my sisters phone against the wall while telling us to WATCH OURSELVES.... over and over again. * I see other reviews on fb and google in regards to warranty problems with this company as well... and not only that, but they rent out cars from the 80s that smell and look like xxxx and expect you to use and pay for them... if not, they tell you to take your car elsewhere. VEERYY Ill tempered owner brothers Tony and Lenny.... quite embarrassing on their part to do business the way they do and treat long time customers the way they do. do yourself a favor and take your car elsewhere and away from these typical car scam artists.... especially If you are a woman, these people are very condecending. Typical car shop. More

So glad I went here! I know nothing about cars so I brought my boyfriend but that didn’t matter! Joe was extremely helpful and knowledgeable! I had a great experience! Tha I know nothing about cars so I brought my boyfriend but that didn’t matter! Joe was extremely helpful and knowledgeable! I had a great experience! Thanks IMG! I love my car so much!! More

I love this dealership International motor group in Warwick was amazing and made it so easy to get my new car, it couldn’t have been better :) thank you guys International motor group in Warwick was amazing and made it so easy to get my new car, it couldn’t have been better :) thank you guys More

New Jeep Compass Very helpful and nice staff! Went above and beyond to make sure I got the best rate from the banks. Easy paperwork process had it all ready for me be Very helpful and nice staff! Went above and beyond to make sure I got the best rate from the banks. Easy paperwork process had it all ready for me before I arrived so I was in and out with my new jeep fast. More

Experience Excellent experience, walked in explained my situation, gave information of who referred me, Met with Tony the owner and did what he said he would d Excellent experience, walked in explained my situation, gave information of who referred me, Met with Tony the owner and did what he said he would do try. His word was BOND! Ihave referred my wife. Great car(SUV) great business, great dealer ship.😀😁 More

Amazing You guys are awesome ! Judith was in contact and had everything done and car ready to go when I got there got me exactly what I was looking for !!! T You guys are awesome ! Judith was in contact and had everything done and car ready to go when I got there got me exactly what I was looking for !!! Thank you !!!!!!! More

Friendly professional service Judith was amazing. She was thorough friendly and knowledgeable without being high pressure. Tony was also very professional and a pleasure to deal wi Judith was amazing. She was thorough friendly and knowledgeable without being high pressure. Tony was also very professional and a pleasure to deal with. Thank you More

Awesome Easy experiance start to finish. Test drove a car i saw online no surprises looked better in person than on the website. Buying process was quick an Easy experiance start to finish. Test drove a car i saw online no surprises looked better in person than on the website. Buying process was quick and painless will not buy a car anywhere else. More

Family Friendly Business I really dislike how big dealerships always jump to you and pressure you while just looking around. I like to be able to look at cars and not have som I really dislike how big dealerships always jump to you and pressure you while just looking around. I like to be able to look at cars and not have someone besides me like a shadow. IMG trusts their customers and are there to help out if you want them to. I very much enjoyed the no pressure atmosphere. More

best in the biz! thanks to the img team for helping me through my situations and a smooth process. Tony guided me in the right direction and guaranteed a solution for thanks to the img team for helping me through my situations and a smooth process. Tony guided me in the right direction and guaranteed a solution for me. i wouldn't go any where else, loving the car! More