Interstate Ford

Very poor customer service after the sale was made. After purchasing my 2017 F-350 King Ranch which it cost me near $70,000. They refuse to cooperate with me in details. The diesel fuel tank had less After purchasing my 2017 F-350 King Ranch which it cost me near $70,000. They refuse to cooperate with me in details. The diesel fuel tank had less than quarter of a tank and they refused to fill it. More

Good expierence Everyone was very nice and they made the car buying process easy. It was quick and easy, We would recommend and come back when we are ready for our ne Everyone was very nice and they made the car buying process easy. It was quick and easy, We would recommend and come back when we are ready for our next vehicle More

Excellent Service, I work nights and needed my 15,000 mile check up on my 2017 Taurus. Josh Anderson was able to get me in on my schedule, serviced my vehicle quickly a I work nights and needed my 15,000 mile check up on my 2017 Taurus. Josh Anderson was able to get me in on my schedule, serviced my vehicle quickly and got me on my way. His friendly honest demeanor made for an enjoyable experience. More

F350 100k service I was thinking about buying a new truck. But took my 09 F350 lariat 4x4 long bed diesel in for a 100k service instead. The rear end was leaking a litt I was thinking about buying a new truck. But took my 09 F350 lariat 4x4 long bed diesel in for a 100k service instead. The rear end was leaking a little but the truck was in good shape. I was told it also needed rear tie rods front and rear main seals. I also had the belts replaced, brakes done and fluids changed. One week $5000 later I got the truck back. After driving for about 1000 miles I noticed a leak coming from the front end. I called Josh he said to bring it in. A day and a half later I was told the engine had to be pulled and turned upside down to fix the leak?? Oh and by the way no guarantee it wouldn’t still leak. Another $5000 just in labor at least. I hate being at the mercy of the dealer.The truck was not leaking when I took it in. I saw another guy on DealerRater with the same problems as mine. Ford must have a tie rod problem Same model just newer 100k service. They said it would cost him another $3700 to fix it. He took his truck to another mechanic that he worked with.He found none of the problems that Interstate Ford said was wrong with his truck. I think I could have changed my oil and kept on trucking like I had been. Wish I would have. Who knows maybe they thought I would go next door and buy a new truck. After all I had bought two trucks there and my wife bought an 12 F150 Platinum from them. They do a lot of service for Halliburton. Maybe they think we all have deep pockets like them. We might be small potatoes and won’t be missed but we will not be back. My next truck will definitely not be a Ford!! I should have gotten a second opinion also but I thought I was doing the right thing by taking it to the dealer. The leak appears to be anti freeze it’s green but you would have to remove a lot of stuff to find out. Now who would want to do that? Especially For Free! More

High Value Service Friendly team where both sales (Dennis) and then finance (Q) first sought to determine my needs and desires. They then found best fit providing highe Friendly team where both sales (Dennis) and then finance (Q) first sought to determine my needs and desires. They then found best fit providing highest value. More

Fantastic, no pressure and excellent service! We worked with Sara Holman and Mike Ververs to purchase our new Ford Escape. They were so honest and up-front about everything that I had no qualms ab We worked with Sara Holman and Mike Ververs to purchase our new Ford Escape. They were so honest and up-front about everything that I had no qualms about giving them my business. They listen to your concerns and requests and do everything in their power to do right by their customers. We will be bringing our Escape here for all services and will buy our next vehicle here as well. Great service! More

Jessee Service Appt Review Always great service. Great attitude, friendly quick service once vehicle is in shop! Prefer to use Interstate! Will be glad to see larger facilitie Always great service. Great attitude, friendly quick service once vehicle is in shop! Prefer to use Interstate! Will be glad to see larger facilities. Always great to work with personnel at dealership! More

Best Experience Truly this was the best car buying experience ever. Not only was Sara friendly and warm but very knowledgeable. We felt she had our best interest in Truly this was the best car buying experience ever. Not only was Sara friendly and warm but very knowledgeable. We felt she had our best interest in mind, not just another sale. Thanks Neal More

GREAT EXPERIENCE! Josh Anderson ROCKS! I've been having my '04 E250 serviced here for a long time. Every time has been a good experience. The work has always been excellent. Working with th I've been having my '04 E250 serviced here for a long time. Every time has been a good experience. The work has always been excellent. Working with the guys at the service desk is great. They're professional, courteous, and fun. I always feel like I'm dealing with a family member. This time was no exception. Called Josh on Saturday, discussed the issues, brought the van in Monday morning, they had it done by lunch on Tuesday. That doesn't happen by chance. These guys are good. Thanks again Josh More

Maintenance which wasn't needed I took my Ford F-350 Diesel 2015 to Interstate Ford to have a oil change, transmission flush and transfer case during the service I got a call from th I took my Ford F-350 Diesel 2015 to Interstate Ford to have a oil change, transmission flush and transfer case during the service I got a call from the service department saying my tie rods, seals on the front end and I had a small leak in the radiator $3,700 on top of the $800 I was already spending. I decided to get a second opinion as my truck only has 90k miles. I took my truck to a Arbor Automotive which I had used in the past for over 10 years but since I moved to Fort Lupton was trying to find a shop closer to me. Arbor Automotive checked out the areas which Interstate Ford had said I needed fixed and informed me the front seals are in good conditions no leaks, the tie rods there was nothing wrong with them and they checked out the primary and secondary radiator and found no leaks. Interstate Ford is a rip off and I am glad my wife convinced me to get a second opinion as I would have wasted $3,700 on a service that I didn't need. Please second guess yourself when going to Interstate Ford for your service and if you do always go get a second opinion. Sounds as if they like to make up repairs to make money. My service contact was Josh Anderson. Also when I showed up nothing was in the printed report of the services needed he actually had to hand write it on and add up the dollar amount which I found odd because other services have always been on the report. More