Interstate Ford

I have an appointment schedule to have my oil changed and tires rotated. After waiting for an hour, I walked up to the service desk to find out how much longer I should expect this 20 minute job to take. The tires rotated. After waiting for an hour, I walked up to the service desk to find out how much longer I should expect this 20 minute job to take. The gentleman at the services desk explained no one had touched my truck yet, but it would only be another 30 minutes or so. Waiting 90 minutes for a simple oil change and tire rotation when I had an appointment is ridiculous!!! More

I honestly cannot say enough great things about Todd. He is above and beyond in customer service and so very helpful. Buying cars is hard for me, and He made it easy! Also, when there was a small problem, H is above and beyond in customer service and so very helpful. Buying cars is hard for me, and He made it easy! Also, when there was a small problem, He and Steve made it right immediately. If I could rate these two above 5 stars, I would! More

Great service in a timely manner with excellent results. I will certainly use Interstate Interstate again if I need service. Their pick up service is very convenient and efficient, and appreciated! I will certainly use Interstate Interstate again if I need service. Their pick up service is very convenient and efficient, and appreciated! More

They do a great job and you can wait for the work if you set an appointment. The cost of their service is very reasonable. set an appointment. The cost of their service is very reasonable. More

First time there was a good experience did a great job thank you everyone was friendly the dealership was very impressive will be back again thank you everyone was friendly the dealership was very impressive will be back again More

Great Experience people were very easy to work with. Ray in fleet was Awesome! Would definitely recommend this dealership it’s easy on - off I-25 in fleet was Awesome! Would definitely recommend this dealership it’s easy on - off I-25 More

Always very friendly and helpful. Have been a customer of interstate ford several years. Have purchased 6 vehicles through Todd Weber. People I can trust of interstate ford several years. Have purchased 6 vehicles through Todd Weber. People I can trust More

I love Interstate Ford! Their staff is friendly and helpful. They always have your car/truck ready when promised. Jenna in Quick Lane rocks! Thanks Jenna! helpful. They always have your car/truck ready when promised. Jenna in Quick Lane rocks! Thanks Jenna! More

This place is a joke. I brought my Explorer in to fix the touch screen and the service advisor, Allen Maillet gladly took the keys to the vehicle. I told him what was wrong, who the extended warranty company touch screen and the service advisor, Allen Maillet gladly took the keys to the vehicle. I told him what was wrong, who the extended warranty company was and what dealership I purchased the vehicle from. He explained that it would be a $139 service charge (which the dealership I bought the vehicle from was going to pay). After a few hours he called and told me that the insurance company wanted to offer $40 less than what he was going to charge, so he didnt want to do it... I immediately offered to pay the remaining $40 so he could order the part and I could get my vehicle back. His response was, "yeah, I am not going to do that, or work with that warranty company" After that I got in touch with my original dealership who had talked to this Allen guy, and they explained to me that he told them that he just didnt want to do the extra paperwork, but yet he still expected the $139 service fee. I called O'Meara Ford, explained the whole situation and they basically said, "Absolutely! We will get this taken care of for you." Long story short, Allen is an absolutely LAZY worthless employee, and he and Interstate Ford are a bunch of thieves ! I would think long and hard before I give these guys any of your business! If this is how they treat a service call, their must treat their full customers like dog xxxx, ya know, because of all the paperwork.... More

Lorenzo Acosta helped us with our new F150 purchase! He was quite knowledgeable, answering all of our questions and accommodating our budget respectfully. Lorenzo was also hands on with assuring our FordP was quite knowledgeable, answering all of our questions and accommodating our budget respectfully. Lorenzo was also hands on with assuring our FordPass app was downloaded and showed us the amazing features it offers! It's little things behind the Big Sale :) TY Lorenzo we would not hesitate to refer You and Interstate Ford. Lynn & Derrek More