Inver Grove Ford Lincoln

My plan was to visit several dealerships when looking for a car. I only made it to one, Inver Grove Ford. The moment I met Norberto Hernandez I felt right at home. He was very friendly and so very helpful an a car. I only made it to one, Inver Grove Ford. The moment I met Norberto Hernandez I felt right at home. He was very friendly and so very helpful and patient with me. I give him a 5 score. More

Justin, Rapheal and Trish where all amazing in getting me into the vehicle I wanted. they didn't oversell or push me into anything I wasn't already jumping headlong into. Justin, Your Car Guy, was profession into the vehicle I wanted. they didn't oversell or push me into anything I wasn't already jumping headlong into. Justin, Your Car Guy, was professional and friendly creating a great atmosphere. I felt very comfortable the entire time. Especially in my new to me Explorer! I wish I would have taken Raph up on that Dickies BBQ tho... Either way, great team, 5 stars! More

Inver Grove Ford staff creates a very friendly and professional environment. I especially enjoyed working with Jim Ruad. He’s very friendly and very knowledgeable. He gets the job done! professional environment. I especially enjoyed working with Jim Ruad. He’s very friendly and very knowledgeable. He gets the job done! More

Great dealership and sales force. The appointment process and delivery were just perfect. The salesman attention to details was outstanding.. The appointment process and delivery were just perfect. The salesman attention to details was outstanding.. More

Purchased a vehicle from this dealership and 32 days later the auto stop mechanism went out on it and there was an intermittent gas smell. I brought it in for repair and the told me that when they fixed later the auto stop mechanism went out on it and there was an intermittent gas smell. I brought it in for repair and the told me that when they fixed the Auto stop mechanism the intermittent gas smell would go away. Got the vehicle back and the intermittent gas smell was still there. I have since brought it back for the intermittent gas smell 3 times and it is still not fixed. I have now had the vehicle for almost 1 yr. I also brought my vehicle in for an oil change at which they told me I needed new brakes and didn't fill my fluids like they said they would. I took the vehicle to another mechanic and they said I had at least 15,000 miles left on my breaks. The service department at this dealership is awful. I will give them credit for not charging me for diagnostic fees for the appointments for trying to find the intermittent gas smell. More

Brian showed us everything we ask for and gave us the info we requested. He put together several packages for us to think about and compare. Mark Baxter info we requested. He put together several packages for us to think about and compare. Mark Baxter More

My experience at the Ford dealership was very positive— Tammy, Catrina and Jim Jessen were very helpful, courteous and not too pushy— Jim was there for me every step of the way ! Tammy, Catrina and Jim Jessen were very helpful, courteous and not too pushy— Jim was there for me every step of the way ! More