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Inver Grove Ford Lincoln

Inver Grove Heights, MN

4.8
411 Reviews
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4725 South Robert Trail

Inver Grove Heights, MN

55077

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Showing 411 reviews

April 23, 2026

Cruise control will not reduce speed going downhill. Service department claims this is normal. I don't agree. Every Ford I ever owned reduced the speed on a downhill road. This is not related to the rec More

by JK53
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 27, 2026 -

Inver Grove Ford Lincoln responded

Hello, if you have already filled out a review recently, please disregard. If you are not completely satisfied with our service, please reach out to our Service Director, Tim Sundberg, at 651-554-7043 or tsundberg@invergroveford.com and tell us how we could improve. Your satisfaction is our top priority and we value your comments.

April 22, 2026

I worked at Ford years ago and they have always taken care of all my automotive needs. More

by dkantwait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Apr 26, 2026 -

Inver Grove Ford Lincoln responded

Hello , we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2026

The service took a little longer than expected. Overall, I was satisfied with the service person and the repair made to my car. More

by MBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 24, 2026 -

Inver Grove Ford Lincoln responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2026

Pleasant and efficient, Uber is much appreciated. I do have a Ford service agreement and was disappointed to see dealer recommendations for service not covered for the recommended timeframe of the a More

by rrossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Ronayne
April 16, 2026

Victor provides a great customer experience! Victor articulated what I needed, how long it would take...he then went looking for me to get checked out! More

by esilighting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor in service
Apr 20, 2026 -

Inver Grove Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2026

Brian was great-He didnt pressure us which is what we liked. He had patience the whole day. We would have gone somewhere else or not even have purchased a car if he was any other way. We made it clear th More

by AshleymarieJanega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
April 09, 2026

Jeremias came in on a day off to finalize a sale. His coworkers all pitched in to ensure a smoooth process. Great staff! More

by alexwoodmun
Recommend Dealer
Yes
Employees Worked With
Jeremias Moralez, Catrina Herbert
February 23, 2026

Great staff and dealership! Jeff Lowell and Catrina Herbert are very easy toi work with and know there stuff! I will not hesitate to send all my family and friends to Inver Grov More

by Tgrundtner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Bauer, Jeff Lowell, Catrina Herbert
Mar 08, 2026 -

Inver Grove Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 10, 2026

Great experience buying a used truck at Inver Grove Ford. They clearly care about the customer and experience. Salesperson JJJ was attentive and helpful. More

by samuel.libke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Jesson
Feb 12, 2026 -

Inver Grove Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 06, 2026

I worked with Mathew Multhauf and he did an awesome job…didnt beat around the bush with the sales, which I appreciate. Only problem I had was the detailing, or lack there of. I was expecting the insid More

by robyn_king79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Multhauf
Jan 08, 2026 -

Inver Grove Ford Lincoln responded

Hi, Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (651) 451-2201 so we can discuss your experience further. We look forward to hearing from you.

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