Back

Inver Grove Ford Lincoln

Inver Grove Heights, MN

4.6
345 Reviews

4725 South Robert Trail

Inver Grove Heights, MN

55077

Directions

By Type

Showing 345 reviews

December 22, 2023

The service advisor and service manager were rude and not helpful. If you voice your concerns and what you “expected” and you are matched with sarcasm and disregard. As well as very unprofessional behavior More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Nelson, Bryan Olson, Eric Lijewski
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Joe, Thank you so much for your feedback. We are sorry to hear that you had a poor experience with our Service Department. Our Service Director Tim Sundberg would like to discuss this experience further with you. Please give him a call at (651)554-7043 or email at tsundberg@invergroveford.com. Thank you again for your feedback and we look forward to hearing from you.

December 20, 2023

I have worked with Inver Grove since 2009 and found working with Tim Corcoran on a new vehicle to be the best experience yet. He is very knowledgeable, personable, professional, and answered all our q More

by lrwilke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Corcoran
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

December 20, 2023

I had the best experience with Tim Corcoran at Timber Grove Ford! He helped me go from the worst car buying experience to the best. Thank you! More

by k.balder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Corcoran-sales , Raphael Silva-finance
December 18, 2023

Everything went well very nice and willing to do what ever it tacks to make me happy with my purchase. More

by crawfordtj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Corcoran
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Safe travels!

December 16, 2023

This is the 4th new Escape we have leased at IGF working with Jeff Lowell. Jeff knows our needs and works to get us an acceptable deal with a minimum of hassle. Most people dread the new car experience b More

by jandcleduc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Silva, Jeff Lowell
Dec 30, 2023 -

Inver Grove Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 12, 2023

Great people, great experience. Will definitely purchase another car there in the future based on my first experience. More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Saxon , Jim Jessen, Catrina Coker
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

December 09, 2023

Dropped my 2021 Ford Bronco Sport (21K miles on it) off to have the following completed: oil change, recall and warranty completed. Indicated what I wanted via text and in the envelope with my keys because More

by hollyherrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan , Brett Nelson, Bryan Olson, Eric Lijewski
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Thank you for your feedback, Holly. We truly appreciate it. We are very sorry we didn't meet your expectations. Our Service Manager, David Pickard is going to reach out to further discuss this matter. His contact info is 651-554-7030 or email: Dpickard@invergroveford.com so please be on the look out for a call or email. We did perform the requested services as approved by your Husband. David is open to speaking with you more about it. Thank you.

December 05, 2023

I came in to see about used, ordered new, and bought used. Very happy so far. More

by rvtallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Silva, Jeff Lowell
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Thank you again for choosing Inver Grove Ford, and we hope to see you again soon!

November 02, 2023

Very clean , awesome people they are very knowledgeable and easy to work with ! I will definitely be back again . More

by timothycherry69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jessen, Catrina Coker
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 26, 2023

I have been buying and leasing cars from Inver Grove Ford for 28 years. I have dealt exclusively with Jim Reud. Jim is the reason I keep coming back to InverGrove Lincoln- Ford. He is very honest he is very More

by robertward
Recommend Dealer
Yes
Employees Worked With
Jim Rued
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Hi Robertward, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

2
...