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Inver Grove Ford Lincoln

Inver Grove Heights, MN

4.7
413 Reviews
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4725 South Robert Trail

Inver Grove Heights, MN

55077

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Showing 413 reviews

May 06, 2026

I have been a customer for several years. I have been very satisfied with the sales staff (Jeff) and the quick Lane staff. I have all car maintenance and repairs done at the dealership More

by dfmoyer1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane
May 22, 2026 -

Inver Grove Ford Lincoln responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2026

Your service and mechanic's seem to have gotten better and I have taken notice. Keep up the good work. More

by bidwellc846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor White
April 23, 2026

Cruise control will not reduce speed going downhill. Service department claims this is normal. I don't agree. Every Ford I ever owned reduced the speed on a downhill road. This is not related to the rec More

by JK53
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 27, 2026 -

Inver Grove Ford Lincoln responded

Hello, if you have already filled out a review recently, please disregard. If you are not completely satisfied with our service, please reach out to our Service Director, Tim Sundberg, at 651-554-7043 or tsundberg@invergroveford.com and tell us how we could improve. Your satisfaction is our top priority and we value your comments.

April 22, 2026

I worked at Ford years ago and they have always taken care of all my automotive needs. More

by dkantwait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Apr 26, 2026 -

Inver Grove Ford Lincoln responded

Hello , we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2026

The service took a little longer than expected. Overall, I was satisfied with the service person and the repair made to my car. More

by MBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 24, 2026 -

Inver Grove Ford Lincoln responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2026

Pleasant and efficient, Uber is much appreciated. I do have a Ford service agreement and was disappointed to see dealer recommendations for service not covered for the recommended timeframe of the a More

by rrossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Ronayne
April 16, 2026

Victor provides a great customer experience! Victor articulated what I needed, how long it would take...he then went looking for me to get checked out! More

by esilighting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor in service
Apr 20, 2026 -

Inver Grove Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2026

Brian was great-He didnt pressure us which is what we liked. He had patience the whole day. We would have gone somewhere else or not even have purchased a car if he was any other way. We made it clear th More

by AshleymarieJanega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
April 09, 2026

Jeremias came in on a day off to finalize a sale. His coworkers all pitched in to ensure a smoooth process. Great staff! More

by alexwoodmun
Recommend Dealer
Yes
Employees Worked With
Jeremias Moralez, Catrina Herbert
February 23, 2026

Great staff and dealership! Jeff Lowell and Catrina Herbert are very easy toi work with and know there stuff! I will not hesitate to send all my family and friends to Inver Grov More

by Tgrundtner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Bauer, Jeff Lowell, Catrina Herbert
Mar 08, 2026 -

Inver Grove Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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