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Inver Grove Ford Lincoln

Inver Grove Heights, MN

4.6
349 Reviews

4725 South Robert Trail

Inver Grove Heights, MN

55077

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Showing 349 reviews

December 09, 2023

Dropped my 2021 Ford Bronco Sport (21K miles on it) off to have the following completed: oil change, recall and warranty completed. Indicated what I wanted via text and in the envelope with my keys because More

by hollyherrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan , Brett Nelson, Bryan Olson, Eric Lijewski
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Thank you for your feedback, Holly. We truly appreciate it. We are very sorry we didn't meet your expectations. Our Service Manager, David Pickard is going to reach out to further discuss this matter. His contact info is 651-554-7030 or email: Dpickard@invergroveford.com so please be on the look out for a call or email. We did perform the requested services as approved by your Husband. David is open to speaking with you more about it. Thank you.

December 05, 2023

I came in to see about used, ordered new, and bought used. Very happy so far. More

by rvtallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Silva, Jeff Lowell
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Thank you again for choosing Inver Grove Ford, and we hope to see you again soon!

November 02, 2023

Very clean , awesome people they are very knowledgeable and easy to work with ! I will definitely be back again . More

by timothycherry69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jessen, Catrina Coker
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 26, 2023

I have been buying and leasing cars from Inver Grove Ford for 28 years. I have dealt exclusively with Jim Reud. Jim is the reason I keep coming back to InverGrove Lincoln- Ford. He is very honest he is very More

by robertward
Recommend Dealer
Yes
Employees Worked With
Jim Rued
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Hi Robertward, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 25, 2023

Always receive the best customer service at Saxon Ford. We have purchased many cars/trucks from Saxon Ford. More

by gerriandharri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Rutherford, Jim Jessen, Catrina Coker, Inver Grove Ford
Dec 29, 2023 -

Inver Grove Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 24, 2023

Everyone was very helpful and knowledgeable, Steve, Kevin and Raphael were great with all our questions. The only complaint we had was the waiting period for the recall to be fixed on the 2023 Ford Explorer. More

by dbvanheuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve, Kevin and Raphael
September 27, 2023

2017 F150 with 58,000 miles has vibration at highway speeds. Another ford dealer installed the tires and when vibration brought to the other dealers attention, they told me it is normal. Inver grove for More

by jeffkelsey2351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 04, 2023 -

Inver Grove Ford Lincoln responded

Thank you for your feedback, Jeffkelsey2351. I am glad we were able to take another look at your vehicle and resolve your concern. We look forward your updated review. If you have any further questions or concerns please don't hesitate to reach out. We greatly appreciate your business and look forward to assisting you in the future. Max's contact info is 651-554-7038 & Mwallinga@invergroveford. Tim's contact info is 651-554-7043 & Tsundberg@invergroveford.com"

September 26, 2023

They are always accommodating with our schedule. Their pick up and drop off service is convenient. Their communication is always good. More

by drobinson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Olson
September 22, 2023

I bought my care in 2011 and they have treated me very well. Their service department quickly gets things done and they always do things right the first time. More

by ndvpmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Vierling
Dec 30, 2023 -

Inver Grove Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2023

They were great to work with and I am happy with the vehicle and the service More

by gaffolter47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jessen
Dec 30, 2023 -

Inver Grove Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!