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Inver Grove Ford Lincoln
Inver Grove Heights, MN
345 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful October 24, 2023
Everyone was very helpful and knowledgeable, Steve, Kevin and Raphael were great with all our questions. The only complaint we had was the waiting period for the recall to be fixed on the 2023 Ford Explorer. and Raphael were great with all our questions. The only complaint we had was the waiting period for the recall to be fixed on the 2023 Ford Explorer. Which we know the dealership had no control on that. If we weren't such dedicated Ford customers, we would have never waited so long. More
by dbvanheuk
Employees Worked With
Steve, Kevin and Raphael
September 27, 2023
2017 F150 with 58,000 miles has vibration at highway speeds. Another ford dealer installed the tires and when vibration brought to the other dealers attention, they told me it is normal. Inver grove for speeds. Another ford dealer installed the tires and when vibration brought to the other dealers attention, they told me it is normal. Inver grove ford diagnosed it and said it is the tires/wheels but did the road force balance and said it is much better. When I picked truck up it was doing the same thing and brought back to Inver grove ford. They say they are confident it is a tire issue and go back to another ford dealer and have them diagnose it at another fee. The ford dealers need to work together so the end user being the customer has a good product and not be pushed back and forth between dealerships. Not happy with Ford service at this time and will be looking at other trucks in the near future and it will likely not be a Ford product if this is the best they can do. Very dissatisfied. More
by jeffkelsey2351
Employees Worked With
N/A
September 22, 2023
I bought my care in 2011 and they have treated me very well. Their service department quickly gets things done and they always do things right the first time. well. Their service department quickly gets things done and they always do things right the first time. More
by ndvpmn
Employees Worked With
Blake Vierling
September 05, 2023
Inver Grove Ford Lincoln is a hardworking group of individuals who work to make the customers experience the best it can be. Thank you for your hard work and dedication. individuals who work to make the customers experience the best it can be. Thank you for your hard work and dedication. More
by Jma2speed
Employees Worked With
Dylan Ronayne - (5) stars
August 28, 2023
I enjoyed my experience at Inver Grove Ford! I never felt pressure to decide on a car and felt like the team there was more focused and committed to helping me find the right car for me & my fa I never felt pressure to decide on a car and felt like the team there was more focused and committed to helping me find the right car for me & my family versus just making a sale. I would recommend this dealership to friends and family! More
by janelynnbecker
Employees Worked With
Raphael
August 17, 2023
Alex, my service advisor, was very attentive to the needs of the truck. He and the technician explained in detail the extra service needed and showed me the issues. Both were very professional and did their of the truck. He and the technician explained in detail the extra service needed and showed me the issues. Both were very professional and did their jobs efficiently. More
by pierrebigelow
Employees Worked With
Alex
August 13, 2023
Left the dealership with more questions than answers service was subpar. Left this dealership with more questions than answers and had trash in my vehicle when I left overall experience was horrible. service was subpar. Left this dealership with more questions than answers and had trash in my vehicle when I left overall experience was horrible. More
by wader5487
Employees Worked With
I didn’t work with anybody from these departments
