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Inver Grove Honda
Inver Grove Heights, MN
2,279 Reviews
Being at the forefront of internet technology is a necessity if you want to be successful in today's automotive industry. Inver Grove Honda has knowledgeable e-Commerce Client Advisors ready to assist you with your new and pre-owned needs in the quickest, easiest, and most professional way possible.
When you visit us at www.invergrovehonda.com, you can view hundreds of new Hondas and pre-owned vehicles from the comfort of your home or office. You can even receive a quick, no hassle quote in minutes.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,279 reviews
August 05, 2017
Great overall experience!! Great service, great and timely repair, thorough checks and a free car wash!! The service and quick oil change was very reasonable and efficient. Gre Great service, great and timely repair, thorough checks and a free car wash!! The service and quick oil change was very reasonable and efficient. Great experience! More
by andyjrblue
Employees Worked With
Jason Paciorek
August 04, 2017
Poor Customer Service I dropped my vehicle off for an oil change and tire rotation and a relay fell out into the floor I wanted them to look at to see where it goes. Two I dropped my vehicle off for an oil change and tire rotation and a relay fell out into the floor I wanted them to look at to see where it goes. Two days later I have to call to see if my car is done and no one touched it yet. By the time I picked it up, they told me they changed oil. No paperwork, no courtesy vacuum or wash they promised, and they left their oily seat cover and floor mat in the car. I asked where the relay was and I got a shoulder shrug?!?! BOOOOO!!!!! I regret buying my Honda at the Inver Grove Heights location. More
by Krharrop
Employees Worked With
I don't know
August 04, 2017
Regular Maintenance My 2013 Honda Accord is working beautifully and hopefully will last me the rest of my life probably due to the excellent service and care offered by m My 2013 Honda Accord is working beautifully and hopefully will last me the rest of my life probably due to the excellent service and care offered by my IGH Dealership and the knowledgable employees!!! More
by Sharon
Employees Worked With
Jason Paciorek
August 03, 2017
Good people, good product We bought a new 2018 Odyssey EX. Evelyn knew the car inside and out, and was patient with a longish test drive and a lot of questions. Everybody we We bought a new 2018 Odyssey EX. Evelyn knew the car inside and out, and was patient with a longish test drive and a lot of questions. Everybody we worked with was great. No badgering to buy aftermarket undercoating or treatments after we said no the first time. Jeremy ? the finance guy made it easy to understand why the total price was what it was. There was a minor issue with a paint chip needing to be fixed, which took longer than expected. But the final result is immaculate. Everybody we dealt with (two sales associates, two sales managers, finance, and the person who offered the aftermarket treatments) was both friendly and straightforward. We never felt like we weren't being told the whole story. Happy with the experience, and happy with the car. More
by Phred
Employees Worked With
Andrew, Nick, Jeremy, Evelyn Wood-Trout
August 03, 2017
Another great job. I have always experienced professional service at Inver Grove Honda. The people are courteous and knowledgeable. They let me know what is going to b I have always experienced professional service at Inver Grove Honda. The people are courteous and knowledgeable. They let me know what is going to be serviced and how long it will take. The waiting room is clean and comfortable. I will not take my Odyssey any place else for service. More
by John R Ward
Employees Worked With
Chris - Service
August 03, 2017
New alternator on 2009 Pilot The alternator failed on our 2009 Pilot, and IGH Honda had it repaired the same day. Staff was very courteous and communicated well regarding time and The alternator failed on our 2009 Pilot, and IGH Honda had it repaired the same day. Staff was very courteous and communicated well regarding time and price. Only reason not to get 5 stars was the price. More
by mark with Pilot
Employees Worked With
Not sure of employee's name
August 03, 2017
New Pilot! Dave Sands was the most patient sales person I have ever worked with. He never pressured me and that is how I like to operate. Katie Ivy in service Dave Sands was the most patient sales person I have ever worked with. He never pressured me and that is how I like to operate. Katie Ivy in service always honestly answered all my questions about the new Pilot and its reputation. These 2 people are way I bought my car at IGH - the personal touch. More
by Deborah Miller-Slipek
Employees Worked With
Dave Sands and Katie Ivy
August 02, 2017
Excellant Service Service staff was friendly and answered all questions. Work was completed in a timely fashion. Can always count on Inver Grove Honda to focus in eac Service staff was friendly and answered all questions. Work was completed in a timely fashion. Can always count on Inver Grove Honda to focus in each customer and make them feel "special". More
by cham017
Employees Worked With
Jamie Lechter
July 31, 2017
Excellent Service People My sunroof would not close on my 2016 Pilot, the Service Advisor Tim Larsen did a great job of keeping me informed and did exactly as he said he would My sunroof would not close on my 2016 Pilot, the Service Advisor Tim Larsen did a great job of keeping me informed and did exactly as he said he would. The technician Pat not only fixed the car but explained what he did and what I could do if the problem occurred at an inconvenient time, which I greatly appreciated. The service personnel will keep me coming bank to the dealership. The service people exceed the performance of the Pilot! More
by Steve
Employees Worked With
Tim Larsen and technician Pat
July 31, 2017
great customer service The technicians were superb and care for their customers. Although all of them were great Kristin was my favorite. Always watching out to make sure I The technicians were superb and care for their customers. Although all of them were great Kristin was my favorite. Always watching out to make sure I am taking care of. More
by Chris
Employees Worked With
Kristin
