Inver Grove Honda

I was treated so well! John Mckorkal in finace was fantastic & easy to work wth! fantastic & easy to work wth! More

Evelyn is my favorite salesperson from any dealership ever! She answers all my questions, and if she doesn't know, she follows up with the correct resource to get me the info. I will always go back to Ev ever! She answers all my questions, and if she doesn't know, she follows up with the correct resource to get me the info. I will always go back to Evelyn! The Service side of Honda, however... When I first became a customer, they also were 5 stars, but now they are more like a 3. I scheduled an oil change, and while making the appointment I requested a new cabin air filter because mine smelled musty. When I arrived for the appointment, the service person had taken it off the order without asking me, then man-splained why it did not need to be done yet. I almost had to *argue with him to get it done. In addition to this, it was during a spike in COVID cases in pre-vaccine era, and he was sitting at his desk with his mask down eating with his fingers! Then when my car was brought around for pick-up, the person who drove it around did not wipe down the touch-points. When I specifically asked him to do it, he used a red rag with black grease stains and no sanitizer spray, and just barely swiped the top of the steering wheel and shifter, no other touch-points. I am at risk for serious COVID and the Service dept made me feel very unsafe! More

We have purchased 3 Hondas from this dealer. We still have the first Honda we bought from Evelyn!!! Trust her and Katie in service ! have the first Honda we bought from Evelyn!!! Trust her and Katie in service ! More

Really nice honest people who work here. I had warranty work done here. The work was done promptly and to my satisfactiob work done here. The work was done promptly and to my satisfactiob More

I highly recommend these guys!! The location is inconvenient for me, but the customer service is worth the trip. Andy Young sold me a CR-V. He was patient and made the sales experience enjoying. He inconvenient for me, but the customer service is worth the trip. Andy Young sold me a CR-V. He was patient and made the sales experience enjoying. He has showed nothing but kindness and understanding and definitely does NOT fit into the stereotypes of a car salesman. He assisted with scheduling some warranty things I needed due my purchases which I am also thankful for, it beats being transferred around to all the different departments. Andrew Kasahara in finance is also very patient and understanding. He answers your questions and doesn't leave you in doubt. He's got jokes too! These guys are not trying to sell you, they want you happy and there to help. More

The representative was friendly and knowledgeable . I was pleased with the service. Th e waiting area was comfortable. I liked the free Wi-Fi. The overall experience was pretty good. pleased with the service. Th e waiting area was comfortable. I liked the free Wi-Fi. The overall experience was pretty good. More

My Wife Linda and I are extremely happy with our new Honda CRV Hybrid Touring!! The car is AMAZING and our Salesperson Evelyn was SUPER as well. Thanks to everyone at Inver Grove Honda for a Great Exp Honda CRV Hybrid Touring!! The car is AMAZING and our Salesperson Evelyn was SUPER as well. Thanks to everyone at Inver Grove Honda for a Great Experience!! More

My sales person, Jason, was amazing from start to finish! He was so positive and upbeat with a can do attitude. My experience from a test drive turned into a purchase within 1 day! I’m so happy with the serv He was so positive and upbeat with a can do attitude. My experience from a test drive turned into a purchase within 1 day! I’m so happy with the service I received and feel I want to be a loyal customer there at Inver Grove Honda. Ashley in finance was very knowledgeable and made the numbers part of the buying experience very simple for me to understand. My accessories were ordered and put on timely! Thank you Jason, Ashley and team! Kari More

Found a used Land Cruiser in the Covid market in great shape. Called and was handed to Cory Gold. He was awesome from the outset putting the car on a rack and taking video for me. After seeing how clean t shape. Called and was handed to Cory Gold. He was awesome from the outset putting the car on a rack and taking video for me. After seeing how clean the car was, i bought the car the same day. There were a few small issues the dealer agreed to fix / address, and Cory made sure they were completed on time and to my satisfaction. The paperwork process was equally pleasant as Jeremy articulated the various sections of the loan and insurance agreements. He even showed me the approval letter from the bank sowing me the rate offered - no rate up charge. Jeremy is fantastic with zero pressure. Straight forward and honest. A+ When taking delivery a few days later I had an issue with the functionality of the 4wd system. Cory and the sales manager Greg drive the car and verified everything was good. They assured me they would handle anything that was not to my liking. On top of everything else, the gas tank was full. This is a literal clinic for shady dealers in terms of how to sell a car, and more importantly how to treat customers. I highly recommend these guys and am now a customer for life. More

Evelyn's expertise has made the car buying experience extremely simple and stress-free for the buyer. It was a very pleasant experience for me and I did not dread being at the dealership / going to the d extremely simple and stress-free for the buyer. It was a very pleasant experience for me and I did not dread being at the dealership / going to the dealership. She's someone I will go to again when I need to buy another car, and someone I will refer to friends and family! More